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I BOUGHT A CAMERA WHICH WAS £2, NOW 3 WEEKS LATER THEY HAVE TAKEN ANOTHER PAYMENT OF £59.99 FROM MY CARD. MY BANK SAY THEY CANNOT REVERSE THE CHARGE AND I SPOKE TO ZINGA REP WHO SAY THAT THEY ARE NOT GOING TO REFUND ME AND IF I WANT TO CANCEL I HAVE TO PAY THE £35. THEY RECKON ITS A MEMBERSHIP FEE I WAS NEVER ONCE TOLD THAT I WOULD IN A BINDING CONTRACT WITH THEM AND NEVER TOLD THEY WOULD TAKE FURTHER MONEY FROM ME. THEY HAVE REFUSED TO REFUND ME AND ENDED UP HANGING UP ON ME WHEN I ASKED THEM WHO THEY WERE GOVERNED BY
The complaint has been investigated and resolved to the customer’s satisfaction.
On 19th July I authorised for Debenham Voucher card for the payment of £ 1.00 & £4.50, which did not received this item until today, again on 19th July I did not authorised for £ 58.99, and I received my Bank statement, neither I ordered anything, I
tried have a chat on line, but it wasnt helpful, could please let me know why this amount was charged on my debit card,
without my authorization.
Thanks
Ghulam
they have been takeing money out of my mastercard without my full permission i did not check the i agree box because it was to expensive for a pensioner.if the agreement is not fully filled out that agreement is void
this website took money out of my account without my permission.john derbyshire... my email is john.derbyshire@live.com
non ho dato autorizzazione a prelevare sulla carta di credito. poi vorrei sapere cosa sto pagando?
i also have fallen prey to the zinga group the are fraudsters and I would like to warn the public against them. They have collected funds from my ocredit card without authorization this month(november 2012) 2 ampounts of R700 on the same day.!