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asianicandy.com review: Fault tracking number and impossible to reach the seller

V
Author of the complaint
8:37 am EDT
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I bought dress and shoes from the website www.asianicandy.com. I paid about $300, and their prices were high. The seller provided confirmation info and the tracking number. He informed me that the delivery could take several weeks. I tried to check the tracking number, but it showed nothing. I sent messages and emails to the seller, but I haven’t received any rely. I wonder if there are other people, who had the same experience. Can you provide any good piece of advice?

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2 comments
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R
Jan 04, 2016 4:11 pm EST

I ordered several items from Asianicandy and only received 3. I wasn't told it would be in seperate packaging, and if it is, the other has not arrived a week after the first one.

A
Oct 12, 2014 11:14 pm EDT

Hi there,
I just saw this post and found out your complain about the false tracking number. I searched all the orders with order amount between $200-$400 & from May-Jun 21 in our system. All the orders between this range were shipped and delivered. I am not sure which order you were prefer. If you could email us the order number to [email protected], we will more than happy to work things out with you.

At AsianiCandy, we concern every customer's shopping experience and your satisfaction are our priority. If you have any questions or concerns, please do not hesitate to contact us. We will do our best to provide you with a safe and convenient shopping experience.

Regards,
AsianiCandy Staff

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