Menu
CB Beauty and Well-being Review of Anti -Aging Store
Anti -Aging Store

Anti -Aging Store review: scam 2

Y
Author of the review
9:52 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Saw advert through facebook; top lines said trial offer of Pure Collagen Serum only £2.97. I am very cautious usually but thought would give it a try. Received item, not that impressed; bottle coloured white so you can not see what is in it. Invoice received with details showed no price so bells started ringing, however, was not until credit card statement came in that it should the £2.97 charge on the 17th of the month and them on the 31st of the month another £96.35. I phoned the suppliers to be told that was the terms and conditions that after 15 days they would charge you the £96.35 per month; query is that you have 30 day guarantee so firstly why do theymake the first charge in 15 days never mind £96.35 every month after. Secondly when I told them I had a 30 day guarantee I was told that I ordered the product on the 16th of Jan so my 30 day trial had expired on the 16th Feb doesn't seem like a 30 day trial to me. BE WARE...VERY UNHAPPY CUSTOMER

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
Add a comment
B
B
blue magoo
Northampton, GB
Mar 10, 2011 2:22 pm EST

same here sent the bottle back unused when got billed 96.35 and they comfirmed they got it and 4 weeks on still no refund. Chased today told may be 5 or 6 weeks! A trial is a trial not to get billed full whack and who'd spend that every month anyway!? Dreadful service.

M
M
Mikestanton
, GB
Feb 23, 2011 10:40 pm EST
Verified customer This comment was posted by a verified customer. Learn more

We were charged £96.35 and never received the product. Off to the bank tomorrow. Then the police.

Trending companies