July 27/22 My email about not receiving a promised used laptop from Anida after extended wait since beginning of 2021
"Dear Jade
Anida had approached this third party organization on my behalf & they promised a few used laptop donation coming to Anida about 12- 15 months ago.
Apparently, you kept advising me to keep on waiting "2-3 more months" every time I had a chance to follow up with Anida as they carried on their lies
I feel that after over a year of waiting that this nameless organization has been not only fooling Ainda & staff/volunteers about a false promise of computer donation, I increasing feel that this unethical third party organization has been treating me like a beggar who has wasted another year of my remaining time as a result of their lies, for a pretentious computer that would never come.
An initially goodwill gesture turns into a hopeless & insulting nightmare to me.
Please forward this email to these liars for me
Thank you Anida for trying"
Reply email received from Anida July 28/22
"Hello xxx,
Thanks for sharing this with me. I will ensure to follow up on this situation. Please give me some time to see what the next steps are.
Best,
Jade Shortte
Aug 16/22 No more email received; I emailed to Jade Shortte "well?"
Aug 19/22 No respond from Anida, I emailed to Jade Shortte " Almost 4 weeks GONE! I feel that you are dragging this like those computer donation lairs!"
Aug 19/22 Jade Shortte email said "I apologize for the delay in getting back to you.
I have been busy with other summer programming that I am currently working on. I have reached out to the organization, but I am waiting for a response from them. "
Aug 22/22 I emailed Jade Shortte "PLEASE FORWARD MY EMAIL TO THESE LIARS AS ORIGINALLY DISCUSSED! OVER A MONTH BACK!
AND CC TO ME OR YOUR AGENCY HEAD"
Aug 23/22 Jade Shortte emailed me & said "Unfortunately, I have discussed this with my supervisor, and I am not authorized to forward your e-mail. I will continue to reach out to them to receive any updates.
I apologize for the inconvenience. "
Aug 26/22 I emailed Jade Shortte & asked "PLEASE PROVIDE CONTACT INFO OF YOUR SUPERVISOR"
Sept 9/22 NO RESPOND FROM Jade Shortte, SO I WROTE TO ANIDA HEAD "Mr. & Ms. Donkor,
I write to express my grievance involving mainly your staff Jade who I strong feel not only dragging me but very possible lying to me repeatedly for over a year re obtaining "donated computer" for me.
She has ignored my request for contact info of her manager dated Aug 26/22
Last but not least, she called & told me last Tue, Aug 30 that "they are sending the computer next week to you." Of course, nothing happened & I did not hear from her AGAIN.
Please check my original email communication to Jade dated July 27/22 for info what happened to begin with & please feel free to contact me for more details.
Thank you for your attention to this matte"
Of course, Anida top management not only ignored & not helping me in any manner about this false promise & lies from one of their employees but also refused to provide Anida's Board of Directors as per my next request
WHAT A NON-RESPONSIBLE & LYING AGENCY IN OUR COMMUNITY
Country of complaint: Canada