CB Insurance Services American Fidelity Assurance Company Run from this horrible company

American Fidelity Assurance Company review: Run from this horrible company

Brea Hebert of US

Jun 19, 2025 11:42 am EDT

Verified customer

Featured review

A few months ago I tripped over my dog fell. My face went numb so I go to the ER that same day. Fidelity didn’t pay for that claim. They rejected my claim saying I didn’t have an accident. This past Monday it had been flooding so much. I went to open up a big gate leading to my driveway. I have property and have horses and live on a farm and the gate is 16 feet long. The gate undone and pinned me under it slicing my wrist and jamming my toe and that was like at night time so I didn’t go right to the urgent care emergency room until the next day. The next day my hand was swollen so urgent care did X-rays to make sure I didn’t have a cracked wrist. The urgent care and it says in the paperwork clearly that it’s an accident. This American Fidelity company is giving me a hard time on this claim. Today, I’m going to my regular doctor to look at to make sure that it’s healing. I bet you they won’t pay that either. I get this accident policy through my work And there is no way I’m renewing it and I’m gonna make sure I let all the employees know through the employer Facebook to not get involved at this company. They are horrible. They’re rude. They demand so much paperwork, not too mention very slow. I am paying for an accident policy but American Fidelity have no compassion or they claimed they follow everything to the T. No, they don’t because my paperwork clearly said I had an accident and they won’t pay it. Run as fast as you can from this insurance agency,

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American Fidelity Assurance Company phone numbers

+1 (405) 523-2000
+1 (405) 523-2000

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+1 (866) 504-0010
+1 (866) 504-0010

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Regional Manager

+1 (513) 770-1669
+1 (513) 770-1669

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Customer Service

+1 (405) 523-5979
+1 (405) 523-5979

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Assistant Vice President

+1 (405) 212-2523
+1 (405) 212-2523

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American Fidelity Assurance Company emails

melody.wortmann@americanfidelity.com

98%
Confidence score: 98%

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American Fidelity Assurance Company address

9000 Cameron Pkwy, Oklahoma City, Oklahoma, 73114-3701, United States

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Jun 25, 2025
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