AirNZ reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about AirNZ
Welcome to our customer reviews and complaints page for AirNZ. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with AirNZ.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used AirNZ's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with AirNZ, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with AirNZ. Your feedback is an important part of our community and will help others make informed decisions.
Flight check in
This morning we had an issue starting our car, had to jump start it, got to New Plymouth airport 6.20am, which we thought was still fine, spent 5 minutes looking for a carpark and made terminal at 6.27am. Spoke to check in person who informed us we were 5 minutes late and could not fly. After speaking to her my husband then noticed the clock then reading...
Read full review of AirNZChildren travelling alone increase - concerned grandparent.
My daughter has booked a flight for July holidays for 4 days from Christchurch to Nelson & return at a cost of $49 each way for ticket for a 10 year old unaccompanied minor.. On top of this is the travelling alone increase to $30 & now another $20 for checked bag. Previously a children could take a small suitcase on the flight. So that's another $50 each way on top of the air ticket a total cost of $198.
Three children from the same family fly together every Christmas & during the year as well either in pairs or on their own.
The same family of 5 have booked a flight mid December for under just under $500 without insurance.
I consider these extra charges as excessive. Please revise.
Trish Cook
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