Ed charged me $495 for 20 min work he did on draining the boiler that was not fully drained and he never made sure it was drained fully as he left. He used all our equipment which is fine but job was half way done so when I had someone else come out to fix the pipes they filled up two other 5 gallon buckets full of water. I sent him videos of the other worker filling up the bucket, but Ed has been ignoring my texts and calls asking for partial refund.
Desired outcome: I would like a partial refund for not fully doing his job as $495 for 20 min work and not fully done is very expensive.