The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
A.C.A. Recoveryfraudulent bill collecting

This company is trying to collect $604.95 for another fraudulent company, Regional yellow pages online(RYPO). RYPO called me in July-Sept. 2009(I don't remember when) telling me they have received my cancellation letter and that I have a balance due of $495. I told the person I never agreed to such a service and didn't send any cancellation notice because I don't know what they were talking about. A couple of weeks later I received an invoice in the mail for $495. for 2 years of their service. RYPO called several times demanding that I pay and they were willing to settle for less if I would give them a credit card over the phone. They said they have a verbal recording of me agreeing to their services. I never made any such agreement. I suspect from reading other complaints online that they edited my first contact with them to sound like I was agreeing to their services. Now I have received a threatening phone call from someone representing A.C.A. Recovery that they will be taking me to court over this matter. I have made a complaint online with the FTC and plan on contacting other agencies to try and stop this fraudulent company from hurting anyone.

Responses

  • employer Jul 30, 2010

    YES IT IS A SCAM...DO NOT PAY...HANG UP...CALL YOUR ATTORNEY GENERAL!
    IF YOU HAVE ALREADY PAID BY CC, CALL AND REVERSE PAYMENT.

    IF YOU ARE BEING HARASSED, CALL YOUR LOCAL POLICE WITH A COMPLAINT. THE LOCAL POLICE WILL CALL THESE GUYS.

    ACCREDITED COLLECTION AGENCY IS IN ON THE SCAM, THEY CAN DO NOTHING TO YOUR CREDIT.

    ALL MONEY MADE BY RYPO IS SENT BACK TO PAKISTAN TO FUEL THE AL-QAEDA.

    RYPO CONNECT (Written on Door) REGIONAL YELLOW PAGES ONLINE
    1425 Rene Leveques West*
    Montreal, Quebec Canada
    4th floor - Suite 402

    Calls made from Montreal* and Pakistan.
    *Building: http://www.imtl.org/montreal/building/Hotel-Ford.php
    -----------------------------------------------------------------------------------------------------------------------------------------------------

    Regional Yellow Pages Online - Script

    May I speak with the Office Manager please. . .

    Hi, my name is - -. I am calling with the Regional Yellow Pages. I am calling regarding your request that you made about three months ago, that you want to remove your listings from our database and cancel all your future listings. Is that correct?

    YES/NO

    Yes = Closer. No = Opener

    An opener means you do not want to cancel and will be charged the $479.95. This rarely happens so it will be mostly a Closer.

    Closer

    Alright - What I will do today is that l will close your account and provide you with a cancellation file # and also, we will send you a Letter of Closure stating that the account is permanently closed with us, which means that we will not be contacting you for any renewals or updates, and we will also put it on our do-not- call, do-not-renew list, OK.

    Since the listings were started in - - they will expire in - - and will be purged from our database.

    You will also receive the balance of the invoice, which is $ 479.95 and the invoice will be marked FINAL on it.

    Do you use purchase order numbers down there or should we just mail this invoice to your attention?

    Alright, and the address we have on file is - - OK and your name is- - ? And position - - . Are you authorized to approve and accept this Final Invoice for your Company? (Must be Yes)

    OK someone from my Quality Control Department will give you a call later on today and will confirm the mailing address and provide you with your file number.
    Anything else I can do for you today?

    Thanks for your time and business, and have a great day.

    ------------------------------------------------------------------------------------------------------------------------------------------------------

    AMERICAN COLLECTION COMPANY INVOLVED IN THE CROSS BORDER SCAM

    ACCREDITED COLLECTION AGENCY
    76 N MAPLE AVE STE 141
    RIDGEWOOD, NJ [protected]
    USA

    [protected] fax: [protected]

    http://www.acarecovery.com/

    [protected]

    [protected]@acarecovery.com
    [protected]@acarecovery.com

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