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Last year we had purchased a home in this community known as WestPark. It was "run, " and I use that term loosely, by AAM, LLC. They sent out a homeowner's bill to an old address that was listed on the actual Purchase Contract, OUTSIDE of their community, instead of our purchased home within the community. Makes no sense. So since they give you approx. 10 days to pay your fees, it took the Post Office 2 weeks to redirect the mail to our house and we had to pay Attorney Fee's for a Demand Letter.
We were told that we could appearl the demand fees which we did. They responded back by saying it was our responsibility to notify them of our address? Well my take is who gave them our old non-occupied address in the first place? Second, if it is the home owners responsiblity to pay fees, shouldn't it be the HOA's responsiblity to send the bill to the right house?
So because the HOA sent the info to the Attorney, it was a "Hard Fee" that they were not going to pay and passed it on to us for their stupidity. Furthermore, the letter concluded that it wouldn't be fair for others to get stuck with our fees if we paid on time. Well, paying bills is not an issue, if you know about them.
They had the nerve to say that all decisions can not be appealed futher. I think its time to take this to TV Investigations.
AAM, llc has ridiculous fees, gives few days to respond (we're out of state so by the time we receive a notice we have almost no time to get it corrected with tenants), charge for anything and everything, and once you receive one "violation" notice on items - even if it's 6 months later for a different supposed violation (such as weeds that can barely be seen in a blown up picture) the next incident they add $100 fine on the first time even though it's a completely different incident. Their actions feel harassing and aren't in the spirit of creating a great community, but control and ridiculous fines. I never join class action lawsuits, but would be happy to in this case as I believe their business practices are unethical.
I had the same fee after my auto payment stopped and the end of 2014. I forgot to renew the auto payment in January and after missing only one payment they sent me a letter saying to pay and then another letter from their own "collections department" with an additional $50 demand fee and $0.52 interest. I'm going to call them and see if there's any way they can give me a little slack since I hardly ever get notices of non-compliance and I've never had to pay a fine. Also I've never missed a payment in several years before this.
If they insist on charging the demand fee to pay for collections in their own company I'm going to explore the option of suing them in a class action lawsuit by forcing them to give my lawyer a list of everyone that has ever had to pay the "demand fee" and let a judge decide if it's a fair practice; contract or not.