The complaint has been investigated and
resolved to the customer's satisfaction
4th Ave Wireless Mount Vernon, NYselling used cellphone as new, fraud, charging hidden fees on cellphone activation

Purchase a brand new cell phone from this company using a debit card. Within 24 hours the cellphone stopped working. When I contact 4th Ave Wireless about the bad cellphone I was told that the company does not offer refunds and I could not exchange the product. I contact the local Mt. Vernon Police Department to file a police report. The police department told me everyday the precinct is flooded with complaints about this company and I have to file a claim in small claim. I immediately contact my bank to initiate a stop payment but the transaction had already process. I also discovered that the company had charged me an additional $30 to port my number over from one carrier to the next. I contact both cell phone companies to ask if there was a charge to port the number and both cellphone companies respond in the negative. This was a fraudulent charge 4th Ave Wireless attach to anyone who request this service. I did indeed file a case in small claim and won my case easily because of the bad reputation of the company.


  • Da
    Darla777 Jul 26, 2011

    I had a similar experience with this company. They sold me a knockoff blackberry made in china for over $300 and I would not have discovered it was fake if i hadn't gone to a tmobile store to purchase a sim card where the represantive discovered it was a fake model within 5 minutes of looking at it so now i have to fight to get my money back. They probably figured i would not find out soon because i told them i planned to use the phone in a different country. I have just contacted my bank and the police.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.