411Numbers — Telephone directory - requested to remove my name and number not resolved almost 3 months now
This company provides online telephone directories for numerous countries worldwide. My personal information is in their systems in Canada, it's publicly accessible, the listing is incorrect, it's an infringement of my privacy, I want it removed. They are located in Germany. Their main web site is: https:// https://411numbers.co
On November 28, 2016 I requested 411Numbers to remove my personal information from their systems in Canada at https:// https://411numbers-canada.com.
They replied promptly indicating the data is removed but it is not removed. I asked again to have the data removed, they ignored me for 6 weeks or so, I asked again on Jan . Then they finally responded and asked me for more information which I provided. They replied saying my listing is removed but it is not removed. They asked for the same information that I already provided numerous times. At one point they responded with “Sorry, we cannot do anything about it if this happens for this is not our scope anymore”. But my data is still in their system. I asked them to explain why it is not in their scope and have not received a reply. It's been almost 3 months now the data is still not removed.
They informed me at least 3 times that the data is removed, most recently actually today Feb 10, 2017 I received an email indicating it is removed. But it is not removed. Part of the reason I want the data removed is the listing shows my name and my wife's name at my current address and phone number but my wife and I are separated / divorced she has not lived at my address or had my phone number for than 18 months now.
Or you can click this link below and see the same result
The email addresses I sent my requests to remove the data are listed below
Their address listed on their website is:
Their main website is: