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On aug.27th, '09 I ordered flowers for delivery to my sick mother in the phil. Online with 2flowers.com... They took my money immediately from my credit card but never delivered the flowers! A certain s. Rodriguez contacted me and he/she said they will investigate (I guess just to string me along). After weeks of asking for my money back he/she said they will refund my money... But as you can tell they never did and of course they stopped returning replies to my emails! They decided to steal my money!
The complaint has been investigated and resolved to the customer’s satisfaction.
Flower2.com Is the best
Five Star😍😍😍
Hello.-
I used 2flowers.com to send flowers to my girlfriend who lives abroad. I order the flowers on Friday and they were correctly delivered on Saturday, it was delivered by a local florist.-
Variety & Choice: its was ok, there were few roses options.
Quality: Fresh flowers, nice boquet.
Special Offers & Promotions: I couldnt find a coupon
Delivery Cost / Efficiency: The service fee/delivery cost its included on the price, all other international flower delivery sites add these fees at the end of the purchase.
Ease of Use / Navigation: Simple like Google
Customer Support: I didnt have chance to contact them.
Overall Star Rating: Its a really good company, I used another companies for sending flowers to my girl abroand, but this is the first on that deliver her fresh flowers on time.
5 Stars for 2Flowers.com !
For the negative reviewers, please also review sites when you get a good service from companies, because people usually only post bad reviews and not good ones.
I am really shocked by what happened to me as well! I ordered a 105$ bouquet for a sick friend in geneva, she did receive a 'pityful' bouquet compose of 2 flowers! I immediately complain and send a picture (i am tryingto upload it but no success on this site) and they answered that they will investigate and propose a 20% reimbursement that I did not accept niether received. I consider that i have been completely cheated and stolen by this company. without mentioning the fact that the bouquet was adressed to someone who has cancer and she touhgt that it was a bad joke ! Inadmissible! I am not asking for the last time the customer service to adress my issues and reimburse me FULLY! CARD id: [protected]/ Vendor product: [protected]/ invoice: [protected]!
I live and work in South Korea.
I used 2flowers and had no problem, to send flowers to Vladivostok, Russia.
I will use them again come February.
Provide a solid phone number to where the flowers are going, because the delivery company will call, to make sure somebody is home.
My experience was positive.
John
franklin082889@gmail.com
I had the same thing happen to me! I ordered flowers for my parents in the Cayman Islands- I'll admit I was initially a little doubtful of their claims to be able to deliver there (no one delivers there) but the site claimed they were capable, and the order went through, and I even got a confirmation email saying everything "went fine". The delivery day comes, and NO FLOWERS. I immediately send an email demanding a refund, and I get a similar response as mentioned in the previous review- "we'll investigate... blah blah blah". 2 days pass. No refund. No new email. I send another email asking them to tell me what's going on... no response. The next day I send another email asking what's taking so long... no response. I get a bit worried since they have my cc info, and call my bank to dispute the charge. Luckily my bank was able to refund me (no thanks to 2flowers.com). I suspect this is a scam, or maybe just a very poorly run company. I would even go as far to say that the couple positive reviews on here are written by n.rodriguez, or maybe the dullard that I was in correspondence with, "s.rodriguez". I bet they are the same person.
Don't do business with these con artists.
I sent flowers in Europe and n.rodriguez@2flowers.com was very help full with my customized request. The flowers were gorgeous and exceeded my expectations for the price paid. The payment was secure and easy to make. Do not hesitate to use them you won't regret it.
This is a good company I dont understand why so many claims... there is a guy called nicolas that help me to send 5 orders in europe, service was fast and well done during christmas. His email is n.rodriguez@2flowers.com
This company is totally useless and I suspect corrupt. They never delivered the flowers I ordered and then said they would look into it and did nothing. I still don't have my money back and they no longer return calls. DO NOT USE THEM EVER!
The same thing happened to me as well. This S rodriguez ignored me and hasnt returned my phone calls. The last thing he said was he will investigate. This was a delivery for mothers day. He never responded since then and I am trying to get my money back now. AVOID USING THIS COMPANY THERE ARE SO MANY WITH BETTER SERVICE. I will be submitting an official complaint.
Money was refunded, issuer bank (of the credit card) give the full refund after 10 business days. The order couldn't be delivered because the recipient details were wrong.
2Flowers.com
n.rodriguez@2flowers.com