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Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Toronto
Ontario
Canada - M2J4W8

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Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart - Ontario, Essex / Poor customer service

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shannon barron on Aug 21, 2016
I have had poor customer service from a cosmestic person at the Essex Shoppers Drug mart. Customers name is "Becky" no last I know of. I go to the shoppers at least 3 times a week, I have been told that the cosmetic counter is used by comestic customers as well as all other types of...

Shoppers Drug Mart - Ontario, Hanover / An employee

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morgan1234 on Aug 18, 2016
I was in the hanover, ontario shoppers drug mart august 18th 2016 around 6:00pm, when i was looking for some cosmetics, when i was proceeding to the checkout there was a cashier who's name tag had the name "arianne" she had brown hair, and she was extremely unpleasant and rude...

Shoppers Drug Mart - British Columbia, Parksville / Vanilla Visa

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VanillaVictim on Aug 8, 2016
It is a scam!!! I paid $150 at Shoppers Drug Mart in Parksville, B.C. I needed a credit card that would not fail to pay for documents for a job. I had to do it ASAP or lose the job. I had to fax off a form to the government, which required a credit card number for them to process. That...

Shoppers Drug Mart - Ontario, Toronto / optimum card representative chastising customer

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Rose Nahmabin-Spero on Jul 22, 2016
Hello, First I have been a customer with Shoppers for years and have not been disappointed with this relationship until July 16 when I could not find my receipt for an item I wanted to return for refund. The woman, Lizz, found my receipt dated June 06/16 indicating the 30 day policy wa...

Shoppers Drug Mart - Ontario, Toronto / Pharmacy Service

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faith rockburne on Jul 22, 2016
I have been a customer of the King & Yonge pharmacy for eight years. I am disabled & have many medications with frequent changes. The pharmacist there is one of the rudest people I've ever met. She denies that the pharmacy ever makes a mistake & always insists I am in the wrong. AND she doe...

Shoppers Drug Mart - Ontario, Toronto / Handling complaints

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leuta on Jul 20, 2016
I was yesterday at that location, June 19 2016, at about noon time.I bought something, and I gave 10 $, and I was expecting 5& rest.The cashier insisted that I gave her only $5.She called another person and counted the money and find out that I was right.I understand that was a human...

Shoppers Drug Mart - Ontario, Kenora / Pharmacy

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Tara1988 on Jun 19, 2016
On 3 separate occasions I had my medications errors occur. 2 occasions I had 2 different doses in the same bottle(pantoloc 20mg and 40 mg, Codiene 15mg and 30 mg tabs) and just last week I found 2 vitamin B12 pills in my Tylenol 3 bottle. The first time I complained they switched the...

Shoppers Drug Mart - British Columbia, North Vancouver / Service

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Sunaree R. on Jun 12, 2016
I went into the Shopper Drug Mart on 879 Marine Drive in North Vancouver, BC to return two sets of the products (Electronic Nail Care System Pedicure) that I was not satisfied. I was not sure if I could return them as both items - one package was open, and one without package. So I called...

Shoppers Drug Mart - Ontario, Toronto / Passport photo

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Eva Ren on Jun 5, 2016
Today, June 5th 2016, I went in to the store to take photo for Canada visa. I clearly informed her I need the photo for Canada Visa application. 5 mins after, I received two photos. I asked the employee for digital copy. But she told me "we don't do digital copy. Next time say what...

Shoppers Drug Mart - Ontario, Owen Sound / Customer Service

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Michelle Braconnier on Jun 2, 2016
Yesterday, June 1st 2016 around 2:30pm I went into the store to buy a few items and when I went up to the cash register(only one was open) there were two employees (older females) having a personal conversation. One was behind the counter and one was standing right where you place you...

Shoppers Drug Mart - British Columbia, Vancouver / Oil removing mud mask with tea tree oil

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Angel Aquarius on May 27, 2016
This happened in september of last year 2015 client no. 583-031 I'm very angry at shoppers drug mart on 13th and granville in vancouver bc and who is the owner of shoppers drug mart? This store was no help at all concerning a customer this is no way to do business at all what business are...

Shoppers Drug Mart / Check out customer service

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Adam321 on May 27, 2016
This has happened to me twice at Shoppers Drug Mart locations on Lacewood Drive and Joseph Howe Drive in Halifax, Nova Scotia. The person at the checkout counter put in a "Senior's Discount" assuming that I was over 55 years old. The problem is that neither am I over 55 nor do I look over...

Shoppers Drug Mart - Saskatchewan, Regina / Staff - Pharmacy staff

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Margaret Ann Stewardson on May 27, 2016
The pharmacist on duty on May 26 while I was trying to redo my prescriptions on the phone decided to swear at me" I 'm not taking your God Dam Attitude" and hung up. I then got dressed and went over there. With the supervisor Jenny approached him. He then said the God dam was not swearing...

Shoppers Drug Mart / Customer Service/Supervisor

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Tash2016uuuuuuu on May 2, 2016
Saw item in clearance originally costing $40.It was reduced to $ 3.99.I inquired from employee about price being correct.I was told it was priced to clear.At cash desk it was scanned as $23.99.I pointed out price but rude cashier dismissed the stamped cost saying it's a...

Shoppers Drug Mart - Ontario, Barrie / Customer service

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kmgm on Apr 30, 2016
April 30/16 My senior mother and myself stopped at the Shoppers Drug Mart in Wellington St Plaza in Barrie. My mom who is 75 picked up a box of Tassimo coffee. The price directly under the item said $21.99 .When she got to the till it rang in at $27.99. The cashier was young and very...

Shoppers Drug Mart - Ontario, Petawawa / Prescription Overcharge

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Vic E on Apr 26, 2016
Client 2877593257 2016-03-09 Filled a prescription for and was billed $33.86. Submitted bill to my Insurance. Was informed that my Insurance paid Shoppers $28.86 on 2016-03-09 on a total bill of $35.85 . As my Insurance had covered 80%, I should have been billed $7.17. They owe me $26.69, although...

Shoppers Drug Mart - Ontario, Windsor / Pharmacy Department

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Judy Furdal on Apr 13, 2016
2016/04/13 I needed to get my asthma medicine filled because I ran out and needed to take it. I went to the Shoppers drug store and I brought the wrong drug card to the pharmacy for a refill that I needed for my asthma medicine around 4 pm. I was told by the worker to bring in or call in...

Shoppers Drug Mart - Ontario, Brantford / Poor Customer Service

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WENDY SCHMIDT on Apr 10, 2016
I went to Shoppers today - the 10th of April 2016 to be able to print some photos for a family picture board. I went to the Fairview Drive location to learn that they no longer have a photo machine. I was directed to the King George location. I drove to the King George location only to...

Shoppers Drug Mart - Ontario, Toronto / Cosmetics

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nicolemary on Apr 5, 2016
Extremely dissatisfied with Shoppers Drug Mart at Ossington and Queen St., as I was cashing out I noticed the price of a CoverGirl powder came to $17 and I was confused because the price on the tag displayed in store said $9.99. The cashier didn't believe me so I physically went and...

Shoppers Drug Mart - Ontario, Thunder Bay / Unethical behavour

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techn9nelover1234 on Mar 28, 2016
My friend and I who are frequent shoppers of this particular Shoppers store felt very uneasy as we were in the makeup section; we understand that it is important to ask customers if they need help, but don't keep badgering them about it because you are fearing we are stealing stuff because...

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