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Shoppers Drug Mart

Shoppers Drug Mart Inc.

243 Consumers Rd
Canada - M2J4W8
Customer Care
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Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart - Ontario, Toronto / Perscription policy

Capzper on 2016-02-08
I am on hydromorph contin for ongoing shoulder injury. I had to have emergency surgery for kidney stones, and the urologist wrote me a script for 8 pills until my original script is available. So I get the 8 pill script filled, and when it was time for me to get my original script filled...

Shoppers Drug Mart - British Columbia, Duncan / Rude disrespect Service/Saturday Jan 30/Still waiting for an apology from the Store owner 02 February 2016

Reviewer18092 on 2016-02-02
I have filed one complaint today and do not see it on the website I received an apology from hired help who obviously is not responsible for the management of the store. who did not address me by name, started the email with "hi", like this matter was insignificant and then went on the...

Shoppers Drug Mart / Waiting for an apology from the Duncan BC Shoppers Drug Mart

Reviewer95783 on 2016-02-02
Today February 2 2016 Waiting for an apology for incident that took place Saturday 30 January 2016 Toronto Office was business-like in their handling of info so far. Duncan BC store has no understanding of apology etiquette. Still waiting

Shoppers Drug Mart - Ontario, Milton / Millionaire Contest

S. Dawe on 2016-02-01
I bought things on Sunday January 31, 2016 at Shopper's Drug Mart in Milton Ontario and I was given a contest form with a Pin No on it. The flyer says right on it Contest Closes February 8, 2016 and I tried to enter the contest on Monday February 1st. This is false advertising. When I...

Shoppers Drug Mart - Ontario, Hamilton / Gift Card Services

Astrik G on 2016-01-29
I received a gift card in Nov 2015. I tried using it at multiple Shoppers Drug Mart locations with no success as there seems to be an issue with certain keypads and the new gift cards. None of the associates (there were at least 4) knew what to do in each case and I was treated like a con...

Shoppers Drug Mart - Ontario, Chatham / customer service

Reviewer10212 on 2016-01-29
As an avid shopper at SDM on Grande Ave in Chatham, I have recently become very disappointed with the customer service at this location. I choose this location because it is newer, clean and they always have their shelves stocked. They offer the photo shop kiosk that I prefere because I...

Shoppers Drug Mart - Manitoba, Winnipeg / unclear communication,

jeanberg on 2016-01-17
Shoppers Drug Mart (Winnipeg, Pembina/Dalhouse) I needed a pack of gum, found some quickly, and stood in line behind one other customer at Till 3. The cashier (also the manager on duty), told me that I needed to stand back and wait in queue. I asked where, and she pointed out a line...

Shoppers Drug Mart / Poor customer service at 1017 mcphillips st. Winnipeg r2x 2k3

munishpuri on 2016-01-03
poor customer service at shopper drug mart 1017 Mcphillips st. winnipeg r2x 2k3 ph 204 586 8091 hi myself is Munish Puri, disappoint with the customer service of your store provided. i went to shop no name chips for .99 cents, asked clerk first about the limit of buying chips and he said...

Shoppers Drug Mart - Ontario, Toronto / Customer Service

Reviewer93351 on 2015-12-29
I purchased a gift card for $100 for Christmas, the person tried to use it and it said there was no money on the card. I called Shoppers (keele and wilson) on December 28, 2015, where I purchased it from and they said they could not do anything. I talked to 2 employees and both couldn't...

Shoppers Drug Mart - Ontario, Brampton / Product put aside for me, when I got to the store I was told first come/first serve.

Shopper_RLT on 2015-12-11
I had just been released from the hospital after a c-section and needed a breast pump. The first SDM I went to did not have in stock but called around for me, found a SDM that did and asked them to hold it for me. They even gave me a card from the store so that I can show proof. I went...

Shoppers Drug Mart - Ontario, Toronto / Employees/ Toronto token sales

Reviewer46428 on 2015-12-02
I typically buy my husbands and my toronto transit token at shoppers in Leslieville because it is the only place that I can purchase more than 5. This morning the employee on cash rudely refused me the quantity we need for the week because the tokens are meant for "everyone" as she put it...

Shoppers Drug Mart - Saskatchewan, Saskatoon / Life Brand Echinacea purpurea chewables 125 mg Nectarine flavoured

Reviewer99184 on 2015-12-01
I have loved this product. As the cold/flu season approached, I contacted many of the outlets of Shopper's Drug Mart in Saskatoon, only to find this product has been discontinued - I believe the pharmacist said - across Canada. For those of us who have a hard time swallowing large...

Shoppers Drug Mart - Ontario, Ottawa / Make up department - extremely unprofessional counter staff

Reviewer28067 on 2015-11-22
I went to Shoppers to get some prescriptions filled, buy an eyeliner and a round hair brush. I like Lacombe products and so I was looking at their eye liners. I was the only person in the department. The only counter staff in the makeup sessions was talking to a man who had just come in...

Shoppers Drug Mart - Ontario, Ottawa / Pharmacy

Reviewer52904 on 2015-11-22
Was looking at my high blood pressure meds yesterday and noticed that I was 7 pills short. Went to Shoppers to rectify the situation and spoke to a man that could use some customer service training. He tells me that he is the person in charge, but somehow I doubt that. To make a long story...

Shoppers Drug Mart - Ontario, Hamilton / Shoppers Drug Mart 510 Concession St Hamilton/moneygram

Steve Doslea on 2015-08-21
August 14, 2015 I sent a moneygram to my sister in California totalling $166 including fees. An hour later my sister texted me money gram was not sent. Immediately I went back to Shoppers to find out what happened to it. The clerkdid not send it to the United States but sent it to Canada...

Shoppers Drug Mart / Cashier errors, check your purchases!!

annoyed1! on 2015-08-17
On two recent occasions, I have encountered errors at the til. First was an item rung in twice. Had to go back for the correction. Second was food item with discount coupon that the cashier made an error on the dollar amount. Didn't notice until we got home. Went back to be told had...

Shoppers Drug Mart / Disturbing and discomforting employee behaviour

zr@@@ on 2015-08-12
Me and My sister have been regular customer at Shoppoers Drugmart in Brampton Great Lakes blv. We always spend really high amount of purchasing from there. But recently there employees has been changed and I have never been treated so disrespectfully and in disturbing manner. We have...

Shoppers Drug Mart - Ontario, Penetanguishene / no response to job posting position

MissHolly on 2015-07-15
I just found it very disappointing that the company that they are paying to do job postings for careers and people apply for positions that they can't even send you an email back about your application. A simple email stating that they have filled the position and thank you for...

Shoppers Drug Mart - Ontario, Toronto / Seniors Policy

Senior Customer on 2015-06-05
I don't know how a company of this size can't have a consistent policy with regards to the age of seniors. At one store I was told that anyone over the age of 55 gets the senior's discount. At another store, I was told the age is 60. I asked Shopper's corporate office...

Shoppers Drug Mart / promos

thomasine mercer on 2015-05-26
shoppers had promo on for a $10 shoppers card and a $10 Tims card if you spend $75 or more after spending $96.59 I did receive my $10 shoppers card but was told they ran out of Tims card and it was only while supplies last. This is a complete r rip off. How do I know they even had any or...

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