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Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Canada - M2J4W8

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Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart / Being falsely accused of theft

Meagan Jacko on Dec 2, 2016
I am writing this letter because as of today I have been banned from the Shoppers Drug Mart in Sault Ste. Marie on Second line. I have been falsly accused of theft. I go here to pick up my prescriptions for anxiety and walk around to wait for them. I do not steal nor have I ever been...

Shoppers Drug Mart / Bonus cash your points days

Jo Lavoie on Dec 1, 2016
I'm a big fan of Shoppers Drug Mart I always wait till I hit my Max in points in purchase large item things when they have the bonus cash your points days. But I've noticed that when they have these days and they say spend $95, 000 get $40 back in points but big item purchases is actually...

Shoppers Drug Mart / Incompetent pharmacist service

chiara.ca on Dec 1, 2016
Today which is dec 1st at 8|30 am I rushed to my Shoppers at Rockwood Mall in Mississauga. My daughter was having problems breathing. She needed a puffer. My daughter only needs a puffer when she has a cold and my last blue puffer was expired. The person I dealt with was Mikita. I spent half...

Shoppers Drug Mart / Clear care contact solution

Vin Lieberman on Dec 1, 2016
2 weeks ago i purchased the new clear care contact solution from your aurora branch at golf links and yonge st. This new product was on sale and i thought i would give it a try. For some reason after wearing my contacts. my vision became very foggy. At the store i was told i could not...

Shoppers Drug Mart / Continued unacceptable customer service

Joyce Staton on Nov 30, 2016
Good afternoon, This is the second complaint regarding the poor quality of service in the Postal Services department of the Oromocto New Brunswick Store today at 1605hrs. My husband and I use Postal Services frequently for shipping and receiving of products and have had to deal with one...

Shoppers Drug Mart / Customer service

Kristine Foster on Nov 29, 2016
Whitby (910 Dundas St W) location. I was inquiring if the store carried a product. The lady on the phone advise they did not carry the product, when I asked if it could be ordered or if it was just this store that doesn't carry it, she just said "I don't know, you can call around." So I...

Shoppers Drug Mart / Webber naturals calcium vitamin d3

Raysunshine79 on Nov 28, 2016
Hi I'm writing to complain about the Pharmacy Owner Jerry Ip. I asked him about this vitamin D tablet. All he did was checkhart to see if the pills that I am currently taking would have any effects to it. He was rude when I asked him more questions and he didn't provide me with any...

Shopper Drug Mart / Milk supply

John.recover on Nov 16, 2016
Last night i went to buy milk at shoppers drug mart and I am surprised to see the milk self empty No milk? And this is happy since last six months They are not maintaining the inventory I am buying lot of milk all year round since 2014 And I do not have any problem. I can get any type of...

Shoppers Drug Mart / The manager at shopper drug mart store 2307

Paramjit Sangha on Nov 7, 2016
I had went to the gala on Saturday with my daughter in law and made a purchase close to $100.00 and had a amazing time. Towards the end we received a package which contained some mascara and other stuff that was mentioned by one of the girls that worked there. Next day I opened up the gift...

Shoppersdrugmart Uxbridge Dr Nw T2n2v2 Calgary Alberta / Staff member

BuryBiba on Nov 7, 2016
date November 7 the 2016, 11:10 am shoppersdrugmart (Uxbridge drive nw )calgary Alberta while I were shopping today at 11:10 am, a staff member (I have her name) came to me after I put me phone in my bag and said to me Did you put something in your bad ??? . whaaaaat !!! I said it was my...

Shoppers Drug Mart / Cosmetics department - promotional items

Donna M-T on Nov 7, 2016
I have been purchasing my cosmetics and beauty products from Shoppers for many years because it's convenient, in my neighbourhood and not overpriced. I spend upwards of $1000 per year on beauty products alone - for myself and as gifts. My individual purchases average approximately $150 -...

Shoppers Drug Mart / Old eggs appear green when opened.

Joe Mangion on Nov 5, 2016
Hi, I purchase carton of eggs on Nov 3 in Richmond hill, Ontario. Upon opening one of the eggs, it appeared old and a green colour inside when I cracked one open. Attached are picture of the eggs and receipt. Please respond on what you can do. The store where I purchased is not close to...

Shoppers Drug Mart / Poor service

shakajee on Nov 4, 2016
my name is Ash..my complaint about poor service 1804 MCORMOND DR SASKATOON shoppers drug mart, i bought 1 pack of condom and when i opened i realised that one pack is little tear so i did' t use and came back to store and want exchange with other brand..first there was no MOD and the time...

Shoppers Drug Mart / Pharmacist with an attitude

MsBi on Oct 26, 2016
I went into Shoppers Drug Mart with a prescription, the lady behind the counter advised me that my item could now be purchased over the counter. She was very kind and helpful but after getting home I came to realize she left out some information in terms of being able to put through a...

Shoppers Drug Mart, 1-70 Eglinton Square M1L 2K1 / Medication

Mdesequeira on Oct 24, 2016
I asked the Pharmacy to provide a copy of my prescription, before they filled the medication. I paid for the medicines, however they would not give it despite being on hold for over 2 hours. They did not explain how to use the medication and puffers. They have charge me dispensing fee...

Shoppers Drug Mart / Discrimination

mikes.studios on Oct 17, 2016
after shopping and getting everything i needed i proceeded to one cashier but another grabbed the mans in front of me and moved him over to the next till . i followed and after she served him her attitude changed to indifference towards me .. i paid my bill she then turned her back to me...

Shoppers Drug Mart / 1) when I lost my optimum card

Belinda Repose on Oct 13, 2016
Five months ago I lost my optimum card, I received another one on the spot and was told that my lost card points would be added to the new card. However I have not been given the points from my old, lost optimum card. I had about 38000 points when my card went missing. Will I still get my points?My new points card number is 603207 795 830 497

Shoppers Store 1355 / Pharmacist/owner

M81978 on Oct 10, 2016
The Pharmacist and Owner of store 1355 (Kenora Ontario) brought me in for employment. I was hired over the phone, no background checks required. Kids as young as 14 are allowed to work back there because the owner hires her friends children or children of close people she chose a...

Shoppers Drug Mart / complaint against the manager of shopper drug mart (45 overlea blvd, toronto, on m4h 1c3) east york town center

101Ann on Oct 5, 2016
This complaint is about the immoral behaviours of shopper drug mart manager, his name is start from "h" and he his moustache. He is working in shoppers drug mart - east york town centre (45 overlea blvd, toronto on m4h 1c3). Two days ago I bought baby milk, which was near to expire and the...

Shoppers Drug Mart / Pharmacy

joanne p o on Sep 28, 2016
having a very hard time getting prescription filled. have to wait 2 or 3 days, also doctor ask for brand name and I get generic. when I ask the pharmacist about it, she says " there is no difference and we don't have any info from your doc about that" then the pharmacist told us maybe we...

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