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Shoppers Drug Mart Customer Care Service

Shoppers Drug Mart Inc.

243 Consumers Rd
Toronto
Ontario
Canada - M2J4W8

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Shoppers Drug Mart Complaints & Reviews

Shoppers Drug Mart / Pharmacy

Jo
joanne p o on Sep 28, 2016
having a very hard time getting prescription filled. have to wait 2 or 3 days, also doctor ask for brand name and I get generic. when I ask the pharmacist about it, she says " there is no difference and we don't have any info from your doc about that" then the pharmacist told us maybe we...

Shoppers Drug Mart - Ontario, Sudbury / Re: cannot use bathroom

Bi
Billy Cousineau on Sep 26, 2016
Complaint against Shoppers Drug Mart: I recently had a bladder operation and after the operation I was required medication. I went to Shoppers because this is the drug store my employer's drug plan pays through automatic payment. As I was waiting for my prescription I needed to use their...

Shoppers Drug Mart - Ontario, Toronto / Scam!!!

Va
val898 on Sep 25, 2016
Date : September 25th, 2016 Store address : 620 Keele St., Toronto, ON M6N 3E2 I was walking around the store and found an item (Nexcare Acne patch) that I usually buy and it was on sale! So I grabbed 4 boxes and went to pay. But when the cashier scanned the item it wasn't on sale... So I told...

Shoppers Drug Mart / Customer service/manager service

Ka
Kaitlind on Sep 22, 2016
My friend and I went into Shoppers drug mart at Yorkdale mall in Toronto we both bought water from there, our other friend was getting a bday card, we left the store and my friend got confronted by a rude secret shopper accusing her of stealing an item from the store. My friend said oh the...

Shoppers Drug Mart - British Columbia, Vancouver / Rain check at, shoppers, drug, mart kingsgate mall 370 e. Broadway vancouver bc

Ma
mapperboy on Sep 15, 2016
I was issued a raincheck for 4 bags of No Name potato chips in June 2016. The raincheck was very specific as to the actual flavour of the chips which happened to be Sour Cream and Onion. I visit this store about once a week but every time I have visited since June they had no stock of...

Shoppers Drug Mart - Ontario, Kitchener / Unethical service

Ri
Richard Murray on Sep 12, 2016
My wife phoned yesterday to have her medication refill sent to her doctor as it is a narcotic. The young girl said that she would need to go to see her doctor for this. My wife told her that she can not as she has had surgery. The reason is not important and the pharmacy assistant should...

Shoppers Drug Mart - Ontario, Vaughan / iTunes card

Ab
Abigailmathewss on Sep 9, 2016
I visited the shoppers drug mart on Highway seven and Weston in Ontario. I purchased to iTunes card at $25 each. It was only after I my purchased that I saw that there was a $50 card. So I immediately went to return the 2 $25 iTunes card to exchange it for the $50 card. I was told by the...

Shoppers Drug Mart - Ontario, London / Discrimination, accused of shoplifting and banned because of stupid mistake

Jb
JB2000 on Sep 8, 2016
To start this complaint off I have suffered from Attention Deficit all of my life and it has been a struggle. I know it is fashionable nowadays to have ADD but I really do and have been treated for it most of my life. I always have my hair brushed back and a short pony tail and I take care...

Shoppers Drug Mart - Ontario, Scarborough (Toronto) / Cashier service, inappropriate behaviour, forceful and rude.

Zo
ZoRaMo on Sep 1, 2016
I was shopping late one night with my mother, sister and husband. We received great service from the pharmacy technician and went up to the front of the store to check out. As we stood waiting the cashier was busy filling out paperwork. We did not mind as we waiting for her to finish and...

Shoppers Drug Mart - Ontario, Richmond Hill / Profiling by shoppers beauty associate

Va
VanessaCoffeeG on Aug 31, 2016
I am writing this review a few days after my sister had a very upsetting experience with a long time beauty associate at the 8865 Yonge Street Shoppers Drug mart in Richmond Hill. I am also writing it because before my sister even described the woman whom it happened with I knew who it wa...

Shoppers Drug Mart - Manitoba, Winnipeg / Refusing to provide tester for perfume

Na
NataliaDenisiuk on Aug 30, 2016
I would like to share the bad experiences that I had on August 30/2016 at Shoppers Drug mart located on 1050 Leila ave., WPG, MB R2P1W6. The store has a big variety of perfumes on sale which is $20 + tax but the problem is that they don't have testers available for it so my question wa...

Shoppers Drug Mart - Ontario, Essex / Poor customer service

Sh
shannon barron on Aug 21, 2016
I have had poor customer service from a cosmestic person at the Essex Shoppers Drug mart. Customers name is "Becky" no last I know of. I go to the shoppers at least 3 times a week, I have been told that the cosmetic counter is used by comestic customers as well as all other types of...

Shoppers Drug Mart - Ontario, Hanover / An employee

Mo
morgan1234 on Aug 18, 2016
I was in the hanover, ontario shoppers drug mart august 18th 2016 around 6:00pm, when i was looking for some cosmetics, when i was proceeding to the checkout there was a cashier who's name tag had the name "arianne" she had brown hair, and she was extremely unpleasant and rude...

Shoppers Drug Mart - British Columbia, Parksville / Vanilla Visa

Va
VanillaVictim on Aug 8, 2016
It is a scam!!! I paid $150 at Shoppers Drug Mart in Parksville, B.C. I needed a credit card that would not fail to pay for documents for a job. I had to do it ASAP or lose the job. I had to fax off a form to the government, which required a credit card number for them to process. That...

Shoppers Drug Mart - Ontario, Toronto / optimum card representative chastising customer

Ro
Rose Nahmabin-Spero on Jul 22, 2016
Hello, First I have been a customer with Shoppers for years and have not been disappointed with this relationship until July 16 when I could not find my receipt for an item I wanted to return for refund. The woman, Lizz, found my receipt dated June 06/16 indicating the 30 day policy wa...

Shoppers Drug Mart - Ontario, Toronto / Pharmacy Service

Fa
faith rockburne on Jul 22, 2016
I have been a customer of the King & Yonge pharmacy for eight years. I am disabled & have many medications with frequent changes. The pharmacist there is one of the rudest people I've ever met. She denies that the pharmacy ever makes a mistake & always insists I am in the wrong. AND she doe...

Shoppers Drug Mart - Ontario, Toronto / Handling complaints

Le
leuta on Jul 20, 2016
I was yesterday at that location, June 19 2016, at about noon time.I bought something, and I gave 10 $, and I was expecting 5& rest.The cashier insisted that I gave her only $5.She called another person and counted the money and find out that I was right.I understand that was a human...

Shoppers Drug Mart - Ontario, Kenora / Pharmacy

Ta
Tara1988 on Jun 19, 2016
On 3 separate occasions I had my medications errors occur. 2 occasions I had 2 different doses in the same bottle(pantoloc 20mg and 40 mg, Codiene 15mg and 30 mg tabs) and just last week I found 2 vitamin B12 pills in my Tylenol 3 bottle. The first time I complained they switched the...

Shoppers Drug Mart - British Columbia, North Vancouver / Service

Su
Sunaree R. on Jun 12, 2016
I went into the Shopper Drug Mart on 879 Marine Drive in North Vancouver, BC to return two sets of the products (Electronic Nail Care System Pedicure) that I was not satisfied. I was not sure if I could return them as both items - one package was open, and one without package. So I called...

Shoppers Drug Mart - Ontario, Toronto / Passport photo

Ev
Eva Ren on Jun 5, 2016
Today, June 5th 2016, I went in to the store to take photo for Canada visa. I clearly informed her I need the photo for Canada Visa application. 5 mins after, I received two photos. I asked the employee for digital copy. But she told me "we don't do digital copy. Next time say what...

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