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Shoppers Drug Mart review: Deliver driver of narcotics

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7:17 am EST
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On January 27th 2024 at around 7:30pm a delivery driver was doing a delivery to my home and refused to give me my prescriptions because I was recording him. I have been dealing with trying to get my delivery of medications to me since Tuesday January 23rd to no avail. I had called every morning since Tuesday and was told the delivery driver has them. No delivery Tuesday, Wednesday, Thursday and even Friday when the driver took off with my meds that I have not had all week because the driver had them in his car all week. I needed those pills for my Mental health and for pain. The driver took off with 100 Alprazolam.5mg and 120 Tylenol #4's and refused to give them to me. What?

I called 911 immediately and made a Police report with the Waterloo Regional Police Services about the incident. I was livid on how a delivery driver on a power trip can refuse delivery of medications especially narcotics to a client in severe pain. That is not allowable and pending charges should be filed. I did not threatening or harass the driver I only recorded him to find out why my medications had not been delivered since Tuesday. The driver just took off and left. I am not happy and would like this issue resolved and the driver spoke to about this incident so this does not happen to me or anyone else. Thank you for your time.

Desired outcome: Talk to driver about my complaint and reprimand. Make sure this never happens Canada wide. Make sure that when delivering Schedule 4 Narcotics to call the client instead of leaving them between the doors of my house.

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