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Lowe's Customer Care Service

Lowe's Home Centers LLC

94-805 Lumiaina St
United States - HI96797

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Lowe's Complaints & Reviews

Lowe's / Flooring install and wear

Roseann Randall on 2016-05-12
Six years ago (almost) Lowes installed vinyl flooring in the kitchen/dining room and two bathroom. My two yr old pick up the seam where carpet meets flooring. Come to find out it was installed with double tape in that area and also from the laundry room into the kitchen - that's was all...

Lowes / Delivery issues

Denise Collins on 2016-05-01
Hello Delivery problems from the Kanata store I called Lowes to place a order on April 22 2016 at 11:00 pm, system crashed had to call back a few times and finally the next day someone was able to place my order with the quote which I had gotten at midnight which was quote number 1007602...

Lowes - Texas, Kingwood / Flooring

Mad David on 2016-05-01
Me and my wife went in and picked out carpet that we like on 4/11/16 . We paid with cash and paid in full almost $2400.00 the flooring guy said there was a 48 hour time period to get carpet to installer then another 48 for installer to contact us. On 4/22/16 carpet showed up at my house...

Lowes / Maytag / Garden Department

Everett Boykin on 2016-05-01
Lowes is known for its One Year Warranty on plants. That's one reason I have been buying my garden supplies there for years. On 4/30/16 I was in a Raleigh Lowes to return three plants I bought that week. All three had died within two days of planting. Withered up. and yes, We watered...

Lowe's Home Improvement / Rude management, scam ads

Mad in Meridian, ID on 2016-04-29
I read about the manager Matt Mesropian in Meridian, ID. the guy has no business being a manager. Don't ask him any questions, he'll argue with you and claim he's doing his job. We ordered some items from pro-desk only to be told we get a discount but when it came time to ring it up - no...

Lowe's - North Carolina, North Wilkesboro / Thieves

Linda on 2016-04-28
I have ordered $200 worth product from Lowe's and received payment confirmation email but there was no tracking number and it was quite suspicious. Few weeks later I contacted them and asked about my order and they said that my order was no more in stock and that I have to wait additional...

Lowe's Home Improvement / Terrible Management

Never shop Lowe's on 2016-04-27
I was hired on the spot to be a temp customer service rep in lawn and garden in Meridian ID under the disguised management of Andy Kirkendall. I didn't get their required computer training (computers down), not one manager introduced themselves or their positions, no communication system...

Lowes / Water heater purchase and installation

1bite2shy on 2016-04-26
Bought water heater and installation through Lowes 800 number in October 2015. Installation was done incorreclty and would not pass county inspection. It is now April 2016 and installation is still not resolved. I have spent dozens of hours on the phone with the Lowes customer service and...

Lowe's Home Improvement / Bathroom Remodeling

robertschreier on 2016-04-25
Do not use Lowes as a contractor! On June 23, 2015, my life and my son’s life was turned upside down causing not only unnecessary stress to us but, causing me to incur thousands of additional dollars in costs due to the construction of the bathroom. On June 23, 2015 I initiated an agreement...

Lowes / Disregard for Veterans at Bellingham, MA store

homedepotshopper on 2016-04-20
Home Depot has a policy (as does Lowe's) to provide a 10% discount on purchases made in the store. The Bellingham Store refused recognize me as a veteran after showing my Veterans Administration Card. I am a combat Vietnam veteran. The store claimed I was not a veteran and only active...

Lowes - Minnesota, Virginia / Throwing away plants

Samala on 2016-04-19
I went to Lowes today to get some plants and saw a rose bush in the corner near the dumpster. I asked one of the sales representative why it was there, he told me that it was being thrown away. When I peeked into the dumpster I saw some more plants that were thrown away. I asked them if I...

Lowes / MTS Lawnmower 2.1

Brian Keane on 2016-04-19
I purchased a lawnmower last April 28 2015 from Lowes Garden Supply Morris Avenue RT 82 Union NJ . They wouldn't assemble this lawnmower and ask for 50 dollars. I purchased it took it home and put it together. The oil they gave me was shoddy and it never lasted the 2 month period. I...

Lowe's Home Improvement / Service

carlabennett54 on 2016-04-19
I went to Lowe's in Wichita, Ks. to purchase four table legs and 1 piece of peg board. I am in my sixty's and have really painful knees which makes it hard to walk. Using a basket to push so I can lean on it makes it a little easier to get around in stores. I found the table legs I wanted and...

Lowe's Home Improvement Center - Missouri, Jefferson City / Excess Materials

LawLinda on 2016-04-11
I had a pool deck built by Lowe's contractor. Sales man came to my house took MEASUREMENTS (Never said it was a KIT) Lowe's Contractor came out later he MEASURED ( This contractor through Lowe's put up 3500.00 Vinyl Privacy Fence, Following year was windows and doors). All unused unopened...

Lowe's Home Improvement - Arizona, Mesa / Flooring chipped after 2 yearsand they would not provide warranty

gmarcy on 2016-04-09
Lowes on Higley in Mesa, AZ: I don't think the flooring we purchased just three years ago is listed but this is close. It started chipping around the edges and so now I have to cover the floor with rugs to keep our socks and slippers from snagging on it. The warranty said somewhere from 20...

Lowes Advantage Repair Warranty / Can not get reimbursement

kjstoli on 2016-04-06
I submitted a claim for reimbursement for an ice maker in a Samsung refrigerator that I purchased from Lowes in Oct 2015. When I call Lowes Advantage I am always told that they need additional documentation. They have never notified me via email or tele to inform me that what was submitted...

Lowes / Service or lack of help / Service from Lowes employees

JacquelineRO on 2016-03-30
A brand new house, requires many visits to home improvement stores for every reason, unfortunately my experience at Lowes has been of the biggest disappointment; once I had requested help finding the outdoor lighting boxes I had selected from the displayed ones, not only I was given the...

Lowe's - Utah, Orem / New Water Heater Insallation

S. Keliiliki on 2016-03-30
On March 5, 2016, I ordered a new Water heater and installation services from Lowe's via its online site. The site directed me to call the specified number for an install. All went smoothly and the customer service agent, Jess, was very kind. We were informed that the heater would not...

Lowe's Home Improvement - Hawaii, Honolulu / Bosch Ascenta DW lemon

debaloha on 2016-03-14
We ordered this dishwasher from Lowes (first mistake) in late May 2015. It was finally installed in late July. By August there was a drainage issue and odor problems. In late August a repair person fixed the drainage pipes. Still had drainage & odor issues. In September the pump broke. In...

Lowes - Florida, Stuart / Customer Service Protection Plan # : 0110929913069161625001

Larry Schwartz on 2016-03-13
Bosch Dishwasher model# SHX3AR72UC Protection Plan # : 0110929913069161625001 Lowes appalling warranty services. Lowes doesn’t properly insure that their repair vendors are vetted for proper repair knowledge, an inexperienced appliance repair company was sent on Dec 23, 2015 that...

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