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Lowe's Customer Care Service

Lowe's Home Centers LLC

94-805 Lumiaina St
Waipahu
Hawaii
United States - HI96797

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Lowe's Complaints & Reviews

Lowe's Home Improvement - California, San Francisco / Appliance warranty

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maxcdow on Aug 24, 2016
Bought portable dishwasher and 3 year extended warranty. One year later, dishwasher no longer works and Lowe's will neither repair nor replace. They say they are "hoping" to find a replacement part but it has been 5 weeks and no progress yet. Lowes does not honor warranties so do not waste...

Lowe's Home Improvement / Front Door Installation

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Svetlana Pavlova on Aug 10, 2016
Purchased a new front door and installation services through Lowe's in Auburn, WA. The installer had botched the job and Lowe's is having a hard time making it right. The front door was not measured properly to begin with as there's a half inch gap on the right hand side that the...

Lowes - Massachusetts, Brockton / Unethical behavior- job not well done

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Solange Jaboin on Aug 8, 2016
I had a problem with the bath tub located in the basement. It kept backing up with mud in it. So, I went to Lowes in Brockton and explained the problem to them. And then, I gave them the job which they accepted to do. I wanted the problem to be fixed, and to renovate the whole bathroom at...

Lowe's Home Improvement - North Carolina, Charlotte / Flooring Installation Nightmare

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Ivan Bell on Aug 1, 2016
As others have mentioned, whatever you do, do not let Lowe's install any type of flooring for you. Their customer service is horrible and our experience getting Pergo Laminate installed was nothing short of a nightmare. We ordered our laminate flooring on 3/12/2016 and they scheduled the delivery...

Lowes (Home Improvement) - North Carolina, Hickory / Management ethics

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whomes on Jul 30, 2016
I shop store 2370 all the time and the management in that store is a joke. They are never seen and if they are they usually are walking around on the phone unwilling to help employees and customers. They are the laziest group i have seen. Do you not have any rules or structure for them. There...

Lowes - Oklahoma, Bartlesville / Employment

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Christian7 on Jul 26, 2016
Ive worked for lowes for 5 months and was told i was staying in perm and only got a 6% raise.instead of giving me tje perm fulltime position they dropped me to parttime and gave thus young kid with no exp in my dep andno exp in retail the fulltime position even though i have 15 years exp...

Lowes - Utah, Clinton / Customer Service

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hnc99 on Jul 18, 2016
Since May through July, we moved to a new home in Clinton, Utah and we have many home-improvement projects so we very often to go the Lowes in Clinton to purchase items for said project. We have had trouble with some items purchased, because they were missing parts and having to go back to...

Lowe's Home Improvement - Pennsylvania, Johnstown / carpet installation

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Nightmare2016# on Jun 30, 2016
I am involved in an ongoing dispute with the Lowe’s store located in Johnstown, Pennsylvania, regarding a carpet purchase/installation. On April 25, 2016 I contracted with Lowe’s to measure the project and obtain measurements for wall to wall carpeting. On May 5, 2016 I contracted with...

Lowe's / Delivery service

Mi
mirnaiskander on Jun 29, 2016
online service sucks, received the wrong color for the dish washer that i ordered. delivery service have huge problems. i ordered a washing machine and waited for it to be delivered for 2 days even though they said that it will be delivered in 24 hours, when i called they cancelled my...

Lowe's - Virginia, Virginia Beach / Cabinet installation/installer

Ti
Tina2016 on Jun 29, 2016
The installer had to reorder a cabinet since he placed a hole in the wrong spot. Finally weeks later he returned to replace the cabinet among several issues with the rest of the cabinet installation. He then took the reordered cabinet and the rest of the replaced cabinets pieces back to...

Lowes / Bought new whirlpool washer and used one was delivered

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MzzMary on Jun 21, 2016
I bought a new washer and dryer from Lowes at the south Scottsdale store on McDowell and Hayden not long ago and was delivered a used washer. On delivery day, after the washer was installed the delivery person turned to me and said that it was a used washer and not a new one then handed me...

Lowe's Home Improvement - California, Torrance / Lowe's Accounts Receivable Escrow / Corporate

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Scott Escapes on Jun 2, 2016
I have opened what was to be a pretty easy to manage Lowes Accounts Receivable Escrow account... otherwise known as a LAR Escrow. I was originally told that I could use it like a bank account: add to it when I want and withdraw from it the same. When it came time to take a withdraw I wa...

Lowe's / Flooring install and wear

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Roseann Randall on May 12, 2016
Six years ago (almost) Lowes installed vinyl flooring in the kitchen/dining room and two bathroom. My two yr old pick up the seam where carpet meets flooring. Come to find out it was installed with double tape in that area and also from the laundry room into the kitchen - that's was all...

Lowes / Delivery issues

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Denise Collins on May 1, 2016
Hello Delivery problems from the Kanata store I called Lowes to place a order on April 22 2016 at 11:00 pm, system crashed had to call back a few times and finally the next day someone was able to place my order with the quote which I had gotten at midnight which was quote number 1007602...

Lowes - Texas, Kingwood / Flooring

Ma
Mad David on May 1, 2016
Me and my wife went in and picked out carpet that we like on 4/11/16 . We paid with cash and paid in full almost $2400.00 the flooring guy said there was a 48 hour time period to get carpet to installer then another 48 for installer to contact us. On 4/22/16 carpet showed up at my house...

Lowes / Maytag / Garden Department

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Everett Boykin on May 1, 2016
Lowes is known for its One Year Warranty on plants. That's one reason I have been buying my garden supplies there for years. On 4/30/16 I was in a Raleigh Lowes to return three plants I bought that week. All three had died within two days of planting. Withered up. and yes, We watered...

Lowe's Home Improvement / Rude management, scam ads

Ma
Mad in Meridian, ID on Apr 29, 2016
I read about the manager Matt Mesropian in Meridian, ID. the guy has no business being a manager. Don't ask him any questions, he'll argue with you and claim he's doing his job. We ordered some items from pro-desk only to be told we get a discount but when it came time to ring it up - no...

Lowe's - North Carolina, North Wilkesboro / Thieves

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Linda on Apr 28, 2016
I have ordered $200 worth product from Lowe's and received payment confirmation email but there was no tracking number and it was quite suspicious. Few weeks later I contacted them and asked about my order and they said that my order was no more in stock and that I have to wait additional...

Lowe's Home Improvement / Terrible Management

Ne
Never shop Lowe's on Apr 27, 2016
I was hired on the spot to be a temp customer service rep in lawn and garden in Meridian ID under the disguised management of Andy Kirkendall. I didn't get their required computer training (computers down), not one manager introduced themselves or their positions, no communication system...

Lowes / Water heater purchase and installation

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1bite2shy on Apr 26, 2016
Bought water heater and installation through Lowes 800 number in October 2015. Installation was done incorreclty and would not pass county inspection. It is now April 2016 and installation is still not resolved. I have spent dozens of hours on the phone with the Lowes customer service and...

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