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Lowe's Customer Care – CON8
P.O. Box 1111
North Wilkesboro, NC 28659
United States
Customer Care
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Lowes Complaints & Reviews

Lowes - Texas, Denton - poor repair service

Posted: 2015-07-23 by    Patrick Christopher
Complaint Rating:  0 % with 0 votes
i purchased a Samsung washer on 11-28-14, the washer failed on 7-18-15.I called Lowes customer support line on 7-20-15 they said that someone would be out next day to repair.repair tech called and said that it would be two weeks for they could make it out.i called lowes back they said they would...

Lowes - Iowa, Charlotte - renovation

Posted: 2015-07-09 by    djt1976
Complaint Rating:  0 % with 0 votes
I spent $45000 on renovation at Lowe's and over a year and still not done. What is done is done incorrectly. They cut corners at every chance and do shabby work, their delivery and customer care are all jokes. They lie and lie, their slimy and shady. They'll get you to buy cheaper...

Lowes - California, Roseville - Price Manipulation

Posted: 2015-06-07 by    Venting1234
Complaint Rating:  0 % with 0 votes
So I've been looking at tool sets for months, at least since December 2014. There is one toolset that was selling for 14.99, and now a week before Fathers Day is selling for 24.99. My firend who has access to the Fathers Day ad that hasn't been posted yet shows the toolset on sale...

Lowes - North Carolina, Laurinburg - Incomplete Job/Horrible Customer Service

Posted: 2015-06-05 by    JoeHall
Complaint Rating:  0 % with 0 votes
My grandpa Oris Mcphatter who is 88 years of age paid over $10, 000 to lowes to get a tin roof installed on his house in 12/2014. I had not been out to his house in a few months up until around April! I could not believe what I saw! They left the facial board unprotected and never boxed in the...

Lowes - refund of over 784.00 not going to chase bank

Posted: 2015-05-06 by    s.r.h.
Complaint Rating:  0 % with 0 votes
i basicly bought a rider mower from lowes, only to find out it had a laundry list of problems.i asked that it be refunded.it was purchased on a chase debit card and the refund did not go into the bank.chase said it could take up to a week or a month to see the money return to my account.i believe...

Lowes - Over billed for wrong light fixture

Posted: 2015-03-20 by    Debra Farquharson
Complaint Rating:  100 % with 1 votes
We ordered a 48" chandelier and were provided with a 36" chandelier. This is a cottage and a construction site. The electricians went ahead and installed the smaller antler chandelier when they were there and the scaffolding was available. When we arrived at the site we noticed the mistake so...

Lowes - RACISM

Posted: 2014-10-31 by    MERRYBATTLES
Complaint Rating:  0 % with 0 votes

Lowes - Age discrimination

Posted: 2014-09-20 by    wieldman
Complaint Rating:  100 % with 1 votes
Today I was fired from Lowe's in West Bountiful Utah. Not a big surprise, even though I have been there nearly seven years and up until about six months ago I was a department manager. It has never been easy but once we got a new store manager about two years ago things started getting...

Lowes - very poor customer service, misleading information

Posted: 2014-09-12 by    Patrone Bros.
Complaint Rating:  0 % with 0 votes
Our company had ordered a fence from your company (Lowes), which we were told that we would receive on the 23 of August and we never did... On the 28th we called the store to find out why they never called us to let us know where our order was and why we never received a call tell us it was...

Lowes - intolerable work conditions

Posted: 2014-09-08 by    Harris Rydstrom
Complaint Rating:  100 % with 1 votes
I have worked for Lowes for 6months as a Delivery driver.In that 6months I have been treated very badly by my Department manager Ben.To start with we are suppose to go lightning speed to put out the most deliveries.Second the delivery schedule is so tight if you take a lunch or break you are...

Lowes - Missouri, Jefferson City - Not leaving moving bolts of LG washer

Posted: 2014-07-11 by    Alida Taljaard
Complaint Rating:  0 % with 0 votes
I bought a brand new LG washer and dryer from Lowes, Jefferson City Missouri. They delivered the washer and dryer but never left the moving bolts. I am in the process of moving and need those moving bolts. When I addressed this with the clerk at the Jefferson City Lowes he had a very "don't...

Lowes - Flooring / stair installation

Posted: 2014-05-21 by    Chas2727
Complaint Rating:  0 % with 0 votes
I have been a regular customer of Lowes for over 15 years and live in Elkhorn Nebraska which I consider part of Omaha. Anyway, I ordered $10, 000 worth of flooring along with installation. This also included 6 stairs leading from the front door to the main floor. The main floor has been beautifully...

Lowes - Making a mess

Posted: 2014-05-16 by    Homer Smith
Complaint Rating:  0 % with 0 votes
Lowe's contracts their installations with Harrison Flooring. They made such a mess when grinding our floor, it took three hours to clean. No one was designated to clean the mess. The contract we signed did not address cleaning up their mess. The installer was coming to lay tile and we had...

Lowes - New Jersey, Toms River - Tile

Posted: 2014-05-01 by    Donna 314
Complaint Rating:  0 % with 0 votes
Purchased tile, grout, sealer from lowes had a professional of 28 years but it down and seal the grout lines. The bathroom floor and kitchen had the same name brand grout but from 2 different stores 1 Lakewood nj 1 toms river nj the bathroom is fine but the kitchen is not, because I'm a...

Lowes - Flooring

Posted: 2014-03-22 by    Colleen Mendoza
Complaint Rating:  100 % with 1 votes
We went to Lowes to buy and install some indoor/outdoor carpet in our sunroom in August 2013. We are still dealing with the issues from this and it is now March 2014!
The carpet we chose was not in stock so we waited about a month for it to arrive and be installed. At first glance it...

Lowes - Indiana, Beech Grove - Carpet Installation

Posted: 2013-10-02 by    D. Armes
Complaint Rating:  0 % with 0 votes
Spent $1700 on carpet for our living room. Had free install for buy Stainmaster carpet and padding. This was installed on the 20th of Sept. On Sept 28th, we noticed the seam down the middle of the living room. We called Lowes, said they would get a work order in. On the 30th, called Lowes again,...

Lowes - South Carolina, Rock Hill - Product & Customer Service

Posted: 2013-07-30 by    prior lowes cust
Complaint Rating:  0 % with 0 votes
I purchased a special order Jeld Wen patio door 5/30/13 on my visa for around $1700. First door came and was defective, so sent back to Lowes and they reordered. Second door came and it was defective as well. Sent that door back and requested a full refund as I was tired of dealing with them....

Lowes - North Carolina, New Bern - Poor Management

Posted: 2013-06-27 by    mad in New Bern
Complaint Rating:  0 % with 0 votes
When applied online, was asked what days/hours I was able to work. Said I was pretty much available 24/7 EXCEPT Sunday mornings as I faithfully attend church and volunteer in the church band, which has been a commitment of mine for years. Was told when I interviewed that was okay. After I was...

Lowes - Pennsylvania, Sayre - kitchen cabinets doors

Posted: 2013-06-24 by    tammy barry
Complaint Rating:  0 % with 0 votes
I finally got thee money to do a makeover in my kitchen, i went to are near by Lowe's store#2385, my son worked there at mills pride in sayre pa wilawana rd sayre pa, my brother has worked their, since they put the plant in, and still works their, I took my brother with me to help pick...

Lowes - Pennsylvania, Schuylkill Haven - accordion doors

Posted: 2013-06-05 by    billyboy1
Complaint Rating:  100 % with 1 votes
OK32-36-3680F Accordion door

I stopped at Lowes at Columbia to decide on the door needed for 36X80 hall door. They showed us the inventory so we decided on this model. It was shown to fit finished entrance of 80 high X 36 wide which could take a regular 36X80 hinged door.

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