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Lowe's Customer Care Service

Lowe's Home Centers LLC

94-805 Lumiaina St
United States - HI96797

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Lowe's Complaints & Reviews

Lowe's / Protection plan coverage

GlennG528 on Nov 30, 2016
Purchased a Bosch Dishwasher and 5 year extended Protection Plan that was installed by Lowe's July 2015. Called Lowe's for repair, door pops open mid cycle, October 2016. First contractor shows up October 27th, says parts must be ordered and will get back to me. Two calls later to...

Lowe's / Terrible service!

Monica on Nov 25, 2016
I was shopping at Lowe's and was planning to buy a lot of things and needed a rolling cart. That day there were a lot of people and all rolling carts were taken. I asked Lowe's employee what to do and he replied in a rudely manner. He said that since all carts were taken there was nothing...

Lowe's / Flooring

2750 on Nov 15, 2016
We purchased vinyl plank flooring from lowe's in sumter, sc on oct, 13, 2016. We was told it would be about a week before it came in and installers to come next day. Today is nov, 15, 2016 and we still have no flooring. I have called several times about this and i get no answers, they say...

Lowe's / Delivery date and broken promises

Crist Berry on Nov 14, 2016
Sat (11/12) I ordered a Bosch Dishwasher through Lowes. I was told on-line and over the phone that delivery was guaranteed for 11/28 and that I would be contacted today (11/14) by the install team to set up delivery. When I didn't hear, I called. I was told they could not set up delivery...

Lowe's Home Improvement / 3 pack gfci receptacles, 20 amp

Jim S Schultz on Nov 11, 2016
I recently purchased a 3 pack of GFCI receptacles, installed one of them in a private home in Beau Chene an upscale neighborhood in Mandeville Louisiana. Later I went to install one in my home and found it to be defective so I tried the last of the three and found it too was defective.(In...

Lowe's / Customer service

brsmith20 on Nov 6, 2016
11-16-2016 I went to the White Marsh, MD store to purchase a washing machine. The associates were very rude, unknowledgeable and didn't seem eager to make a sale. We were looking at the washing machines for about 20 minutes until someone came and approached us to see if we needed help...

Lowe's / Poor service at store 1653 elkin, north carolina

Dailey England on Nov 5, 2016
On the 10/29/2016 I went to the store at Elkin, North Carolina to buy vinyl Venetian Blinds "168424 csn 27-64". I needed three but they only had one of the items. I paid in advance for three blinds with the understanding the other two would be transferred from the Wilkesboro, North...

Lowe's Home Improvement / Samsung french door refrigerator

L A Clark on Oct 14, 2016
Ordered a Samsung Refrigerator 9/6/2016, showed delivery date of 10/4/2016, then changed to 10/14/2016 and being delivered from North Carolina? Checked on 10/10/2016 and it showed on schedule and we would get a call for 2 hour window. No call so we called and was told it wasn't being...

Lowe's Home Improvement / Samsung dryer

Fifi Harris on Oct 1, 2016
I called in on 9/4 about my Samsung dryer. It is 10/1 and my dryer is yet to be fixed. Lowes has been giving me the run around. I purchased an extended warranty and they hired a company that isn't capable of fixing anything. The first technician said the power supply board was out and it...

Lowes / Lowe's towed my car!!!!

Sheila Lyons on Sep 4, 2016
I was parked in the Lowe's lot and they had my car towed!! There are no signs saying you can't park overnight in the main lot that I was in and the 2 signs they have are in the wrong place. They were told by the police department and city code enforcement. My car was taken for 3...

Lowe's / LFXC24726S

Bob Patterson on Sep 1, 2016
The fridge is about a year and one half old. It made a whining noise and a fluttering noise(fan hitting ice) from the beginning. Service came out ELEVEN times and replaced the parts twice, the seal, the circuit board. Now I'm in to the extended warranty service. The compressor has now...

Lowe's Home Improvement / Appliance warranty

maxcdow on Aug 24, 2016
Bought portable dishwasher and 3 year extended warranty. One year later, dishwasher no longer works and Lowe's will neither repair nor replace. They say they are "hoping" to find a replacement part but it has been 5 weeks and no progress yet. Lowes does not honor warranties so do not waste...

Lowe's Home Improvement / Front Door Installation

Svetlana Pavlova on Aug 10, 2016
Purchased a new front door and installation services through Lowe's in Auburn, WA. The installer had botched the job and Lowe's is having a hard time making it right. The front door was not measured properly to begin with as there's a half inch gap on the right hand side that the...

Lowes / Unethical behavior- job not well done

Solange Jaboin on Aug 8, 2016
I had a problem with the bath tub located in the basement. It kept backing up with mud in it. So, I went to Lowes in Brockton and explained the problem to them. And then, I gave them the job which they accepted to do. I wanted the problem to be fixed, and to renovate the whole bathroom at...

Lowe's Home Improvement / Flooring Installation Nightmare

Ivan Bell on Aug 1, 2016
As others have mentioned, whatever you do, do not let Lowe's install any type of flooring for you. Their customer service is horrible and our experience getting Pergo Laminate installed was nothing short of a nightmare. We ordered our laminate flooring on 3/12/2016 and they scheduled the delivery...

Lowe's (Home Improvement) / Management ethics

whomes on Jul 30, 2016
I shop store 2370 all the time and the management in that store is a joke. They are never seen and if they are they usually are walking around on the phone unwilling to help employees and customers. They are the laziest group i have seen. Do you not have any rules or structure for them. There...

Lowes / Employment

Christian7 on Jul 26, 2016
Ive worked for lowes for 5 months and was told i was staying in perm and only got a 6% raise.instead of giving me tje perm fulltime position they dropped me to parttime and gave thus young kid with no exp in my dep andno exp in retail the fulltime position even though i have 15 years exp...

Lowes / Customer Service

hnc99 on Jul 18, 2016
Since May through July, we moved to a new home in Clinton, Utah and we have many home-improvement projects so we very often to go the Lowes in Clinton to purchase items for said project. We have had trouble with some items purchased, because they were missing parts and having to go back to...

Lowe's Home Improvement / carpet installation

Nightmare2016# on Jun 30, 2016
I am involved in an ongoing dispute with the Lowe’s store located in Johnstown, Pennsylvania, regarding a carpet purchase/installation. On April 25, 2016 I contracted with Lowe’s to measure the project and obtain measurements for wall to wall carpeting. On May 5, 2016 I contracted with...

Lowes / Delivery service

mirnaiskander on Jun 29, 2016
online service sucks, received the wrong color for the dish washer that i ordered. delivery service have huge problems. i ordered a washing machine and waited for it to be delivered for 2 days even though they said that it will be delivered in 24 hours, when i called they cancelled my...

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