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Lowe's Home Centers LLC

94-805 Lumiaina St
United States - HI96797
Customer Care
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Lowe's Complaints & Reviews

Lowes - Texas, Marble Falls - Disappointment in customer service

Posted: 2015-11-24 by    RL Pitts
Complaint Rating:  0 % with 0 votes
As a Contractor, my time is hectic and valuable. Della, at the Pro desk, understands this and treats ALL Contractors with respect and expedites their purchases. The other day, Roger (at the Pro Desk) told me to stay at the cash register and the girl would ring me up first, before going on to...

Lowes - Pennsylvania, Bensalem - Service for Whirlpool refridgerator

Posted: 2015-11-23 by    Frustratedwith Lowes
Complaint Rating:  0 % with 0 votes
Lowes extended service plan has not fixed my freezer and it has been 9 weeks. It took them 3 months to fix my ice maker. We bought a Whirlpool refrigerator from Lowes on 9/1/13 with a extended service plan. My freezer stopped working and I found food items thawing on September 17 2015. I placed...

Lowe's - Michigan, Ann Arbor - They do not know how to respond to customer complaints

Posted: 2015-11-19 by    Reviewer62981
Complaint Rating:  0 % with 0 votes
Lowes informed me that I should expect a call from the installer between 8-10 a.m. The installer called at 8:10 a.m. As soon as I received the message (8:20 a.m.), I called the installer and he said that I was supposed to be his first job, but since I didn't return his call fast enough...

Lowes - Florida, Panama City Beach - Appliance delivery

Posted: 2015-11-14 by    Reviewer32024
Complaint Rating:  0 % with 0 votes
We purchased $2300+ of appliances from Lowes over one month ago from the store in Panama City Beach, FL. We called numerous times up to the scheduled delivery date of 11/14 to confirm delivery and were told yes, they will be delivering on 11/14 after 11 AM. We called the morning of 11/14 and...

Lowes - Oregon, Portland - Water Heater Extended Protection Plan

Posted: 2015-11-12 by    Daleam
Complaint Rating:  0 % with 0 votes
In February of 2008 I purchased a Whirlpool water heater from Lowe's and Purchased a 12 year Extended protection plan with it. The water heater malfunction on 9/9/15 severely enough it tripped the main breaker in my house shutting off all the power. when I purchased the plan from Lowe's I was...

Lowes - Alabama, Dothan - Pergo Max Visconti Walnut

Posted: 2015-11-08 by    Reviewer57551
Complaint Rating:  0 % with 0 votes
•••PLEASE IF YOU HAVE ANY PERGO MAX VISCONTI WALNUT FLOORING••• We are almost a box short on finishing our home. I'm reaching out to everyone I can to try and retrieve any of the Visconti Walnut planks. Please contact me if you can help or have any planks at all. Mystified.misty@icloud.com...

Lowe's - Texas, Austin - Home Improvement - General

Posted: 2015-11-01 by    Reviewer84881
Complaint Rating:  0 % with 0 votes
This store never misses an opportunity disappoint. Whether it is allowing contractors to park their vehicles and block the loading area while they shop, the poorly trained cashiers or the management people who are non-existent to problems within the store. Today, their ONE staffed garden register...

Lowe's - Virginia, Mechanicsville - Aeratis Porch Floor Boards

Posted: 2015-10-24 by    iloveloews
Complaint Rating:  0 % with 0 votes
Lowe’s is not loyal to its loyal customers; at least that is my experience. I am stuck with an ugly porch floor composed of flooring manufactured by Aeratis and sold by Lowe’s. I received an inferior looking product to the one I ordered. In addition, more than one third of the boards received...

Lowes - Customer VEterans Discount (dis) service

Posted: 2015-10-14 by    Jerry Lyons
Complaint Rating:  100 % with 1 votes
I need two 50 Gallon gas water heaters because we recently had a heater fail in our attic and caused considerable damage. Not Lowes' problem. I decided to replace them with Lowe's Whirlpool 50 Gallon, 9 year warranty, Item #: 592559 | Model #: 50T9-40NG I went to Lowe's in Hammond, LA but they...

Lowe's Home Improvement - Connecticut, New Haven - Store Customer Service

Posted: 2015-10-09 by    robertwayne
Complaint Rating:  0 % with 0 votes
WHOEVER ANSWERED THE PHONE AT THE LOWE'S CUSTOMER SERVICE DESK @ 115 FOXON BLVD. NEW HAVEN, CT 06513 STORE #0593 I am just now cooling off a bit after the most angering experience I have ever had in a store. I went to Lowe's with my friend so he could by some plywood. We loaded a sheet of plywood...

Lowe's - Personal Check denial

Posted: 2015-10-06 by    jerry kuykendall
Complaint Rating:  0 % with 0 votes
I purchased a $500 gift card at Lowe's on 10/6/15. Store number #2345, Lexington, Ky. I politely asked if Lowe's accepted personal checks and the cashier confirmed they did. I should have been told that it was up to some goofy company named Certigy. I gave them a personal check and...

Lowe's Home Improvement - Massachusetts, Middleboro - screen door

Posted: 2015-09-25 by    202orchard@gmail.com
Complaint Rating:  0 % with 0 votes
On 8/4/2015, we went to the store in Raynham Lowe's home center and ordered a slider and screen for our patio. We were told someone from the store would have to come out to measure and there would be a charge. within a few days the charge was put on my credit card and someone came out complain...

Lowes - Metal roof installation

Posted: 2015-09-07 by    Raymond Nix
Complaint Rating:  100 % with 1 votes
In February of 2014 I contracted with Lowes to install my metal roof and a skylight in my bathroom. The contract states the job was to be completed by March of 2014. ( 1 month). The job remains incomplete as of today 9-7-2015. The contractors that Lowes hired to do the roof are out of North...

Lowes - West Virginia, Martinsburg - Bissell Carpet Shampooer Rentals

Posted: 2015-09-07 by    Reviewer98594
Complaint Rating:  0 % with 0 votes
I called the store prior to deciding to use their carpet cleaner. I asked the customer service on the phone if their carpet shampooers are cleaned out before renting them, only because I kept having bad experience with other business with the same problem. When I purchased the shampooer the...

Lowes Visa Card - Unwarranted late fees

Posted: 2015-09-07 by    SandraK75
Complaint Rating:  0 % with 0 votes
Just got off the phone with Lowes Visa Credit Collection agent I was getting calls saying that I had not paid my August payment.

The agent was very helpful The issue was that I had paid my August payment TOO EARLY!!

The August payment was not due until the 15th....

Lowe's Home Improvement - Indiana, Muncie - Poor Management

Posted: 2015-09-04 by    Reviewer90585
Complaint Rating:  0 % with 0 votes
The management at Lowe's Home Improvement located at 4401 West Clara Lane in Muncie, Indiana needs some renovating. Brenda Tharp is the store manager. Tharp belittles employees in front of customers making an incredibly uncomfortable atmosphere. Many employees appear to fear Tharp because if...

Lowe's Home Improvement - Working conditions

Posted: 2015-08-30 by    Brainyyt
Complaint Rating:  0 % with 0 votes
The working conditions at the Pittston RDC 1449are a nightmare upper mangerment ruts they don't have a clue how to treat people especially Mike Kinger the RGM he alway has a fake smile on his face he doesn't have the abilty to run a poop plant with detail instructions when Mike walks...

Lowe's Home Improvement - Pennsylvania, Scranton - employee

Posted: 2015-08-29 by    Joeeeph
Complaint Rating:  0 % with 0 votes
I work at Lowe's RDC in pittston pa 1449 its the worst job I ever had.Mike Kinger doesn't have a clue what he doing he a clown with a fake smile coworkers call corporate and complain but somehow Kinger fi.ds out and fire them for the dunbest reason with made up write ups like not putting dates...

Lowe's Home Improvement - Pennsylvania, Scranton - employer

Posted: 2015-08-29 by    willyyt
Complaint Rating:  0 % with 0 votes
I work at the Pittston RDC 1449 and its the worst job I ever had once you start climbing the wahe ladder they write you up for anything like forgetting to date on paper work, not stacking skids property and products.The RC"s and Squeezes don't work propertly safety issues out the door.Mike Kinger...

Lowe's Home Improvement - California, Long Beach - Won't Install Our A/C Units

Posted: 2015-08-17 by    Reviewer18942
Complaint Rating:  0 % with 0 votes
July 30th we purchased 3 window a/c units for side opening windows & paid for the installation.

5 times we have been told our units would be installed: Aug 3, 5, 7, 10, 14. Every time the installer was a no show/no call.

Aug 8 the installer showed but did not have...

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