Lowe's review: Rewards

We opened a lowes credit card 2 days prior to purchasing a refrigerator and stove. When applying, the service desk lady explained we would save 5% when we made the purchase. WE went online and ordered on 03/27/2024 and when almost finalizing, it would not give us the 5% discount. The amount of the purchase was intotal,1310.40. We then used our other credit card as we did not want to open another if not receiving the reward. I do not understand why we would not get the 5% discount when offered. the order #[protected]. It would have saved us approx 65.50. That is why we opened the account and most of all taking into consideration what the CSM explained to us. Can you please explain?

Much appreciated

Jeff Jeske

[protected]@sbcglobal.net

724 Woodlawn Drive

Manitowoc WI 54220