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Home Depot Customer Care Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

+1 770 384 5038 0 0
Home Depot is an American retailer of home improvement and construction products and services.
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Home Depot Complaints & Reviews

Home Depot / Roof

Catherine Zisman on 2016-05-26
I am having a roof replaced in Ft Myers, Fl(lead # 8909123) The contract was signed on 1/21/2016. A month went by, then two month, then a nice gentleman from your Atlanta office called to inform me that Home Depot could not get a contractor to replace my roof . The apology came with a $500.00...

Home Depot / I Had a horrible experience with the rental tool service.

SeongJin Lee on 2016-05-01
One of the staff members recommended a 15A ampacity rated electric pressure washer to me, and so I rented it. When I took it home and tried to plug it into two of my outlets, the circuit breakers tripped both times. So I went back to Home-Depot and asked a staff for a full refund but he...

Home Depot - Florida, Saint Petersburg / Kitchen Remodel

JParrish on 2016-04-28
My complaint is with the kitchen installers Home Depot St.Petersburg uses for their kitchen remodels, Total Pro Installers. The installers, Total Pro Installers or TPI, did NOT follow the detailed kitchen layout details (blueprint) provided by the Home Depot kitchen design department. My...

Home Depot / Unfair billing practices

rascal2015 on 2016-04-28
My husband has been a Home Depot credit card holder for many years. Last year, he had an incident at the store where the customer service personnel was just plain NASTY (05/15/2015) My husband left the store in a rage and then soon after, we decided to close the account. Any billing...

Home Depot - Florida, Saint Cloud / Samsung washing machine wont clean and is noisy and getting worse

josemtch on 2016-03-22
bought a samsung washing machine in sept 2015 and paid over $500 for it thinking it would be great as samsung generally makes a good produce. anyway it wont clean our clothes and is noisy and getting noisier as time goes on. contacted home depot after a few weeks and they basically said...

Home Depot U.S.A., Inc. / Tool Rental

dlomack506 on 2016-03-15
I rented a self propelled lawnmower for a day from your mobile Al store at 4:17 pm 3/15/2016. I came home and begun cutting my backyard. When I had completed cutting about half of my backyard the self-propelled function of the lawnmower stopped working. I Immediately had my wife call the...

Home Depot - South Dakota, Sioux Falls / Garage doors

paul buehler on 2016-03-05
talked to window and door desk in Sioux falls about ordering garage doors was told to do it on line with clopay. it would be faster and they would have my email and would get updates as the status of the order changed. order was to take 3-4 weeks to complete. clopay or home depot have...

Sears/home depot / Windows

Reviewer76458 on 2016-03-04
The salesman swore to one thing, that our 10000$ worth of Windows would b installed in less than half a day and would take two weeks to come. It's now been over a month and nothing. At least we put it on a charge card. Next time we will go elsewhere and we have over 15 more to go, Sears /Home Depot rates a one out of ten and that's being essy

Home Depot / Kitchen planning and installation

Reviewer91101 on 2016-02-29
Had Professional (as advertised) kitchen planner do a complete makeover of our kitchen. Ordered top of the line Martha Stewart cabinets and Quartz counter tops, sink, faucet, garbage disposal. The installers measured two different times to make sure everything was right. Ordered cabinet...

Home Depot / Winner's listings

Plants on 2016-02-15
I have been completing the Home Depot $5, 000. gift card sweepstakes(www.homedepot.com/opinion), and checking the winners list for almost two years and to date still haven't seen any St.Thomas Virgin Islands store winner list posted. I brought this matter to the attention supervisor...

Home Depot - South Dakota, Sioux Falls / Credit Card Complaint

chulo on 2016-02-02
I recently pulled a credit report and I have two different accounts coming up under THD/CBNA. I did not recognize this, so I googled it. It is coming up as Home Depot. I had an active Home Depot card, or so I thought, but when I went to use it in August of this past year it was declined. I...

Home Depot - Massachusetts, Bellingham / Credit Card

Dinakaran Ranghanathan on 2016-01-27
I went to a Home Depot store in Bellingham MA in late 2015. I was at the register waiting to pay for a purhcase. The store associate at the register said i could save 5% to 10% on that purchase and every subsequent purchase, if I applied to the Home Depot credit card. Since I make a lot of...

Home Depot - Texas, Plano / Refused to cut plywood because he could not get tied up.

Reviewer31244 on 2016-01-25
1-25-16, in Plano, Texas at the corner of Parker and Custer. I had 2, 8ft x 4ft pieces of plywood. It was 5PM, and pretty slow. I needed 18 cuts and even told him I understand if i needed to be charged by cut. The employee told me he could not be tied up, and was the only person working in...

Home Depot and Delta Mechanical / The technician made errors and units didn’t work

Reviewer21581 on 2016-01-22
Home Depot and Delta Mechanical installed 4 separate units and two of them worked fine. There were problems with 2 units and the company promised that their mechanics would come to check and fix it. Also I called my friend, who said that there were wiring errors. He said that it was their...

Home Depot / Consumer Delivery

Reviewer42066 on 2016-01-14
Home Depot Delivery is a piece of Crap!! They are inconsistent they delivered a dryer to me at 745 am in the morning and they have very nasty attitudes at this delivery company and their supervisors as well that I spoke with no help no assistance and just down right nasty. THEY HAVE NASTY...

Home Depot / LG Washer WT5680HVA

LJWNokesville on 2016-01-07
I bought a washer in store on 12/28/15 in at HD Manassas, VA. Home delivery was scheduled for 1/2/16. Delivery man brings unit into my home, hooks up the unit, we sign for delivery and then he hands us some parts and tells us the washer is broken and someone will be in touch as he i...

Home Depot U.S.A., Inc. / Special order door.

Reviewer35660 on 2015-12-29
I have an odd size door opening on my house so I ordered a custom door from the Richmond rd, Home Depot in Lexington on Dec 2nd. I was told it would be finished by Christmas. I called and was told it was held up, but would definitely be done by Dec.26. It's now Dec 29th I have a hole in...

Home Depot / Employment discrimination

Reviewer76702 on 2015-12-22
HD discriminates against people over 40, women, and people with disabilities. It happened to me. I am pursuing legal action and I hope everyone who feels they have been discriminated against will do the same. DO NOT SHOP THERE. SHOP ELSEWHERE. DO NOT REMAIN SILENT.

Home Depot / Christmas Tree Staff

Reviewer40489 on 2015-12-17
On December 16, 2015 at 5:20PM I visited the 22nd Ave N Home Depot store in St. Petersburg to buy a Christmas tree. In the 'cage' of trees, there was one man working with customers. He was tall, crew cut and football type build. He had multiple customers in the area yet focused on one...

Home Depot Lakeland Fl. - Florida, Lakeland / Counter top installation

Kmarie471 on 2015-12-12
I had my new counter top installed on Nov.12 of 2015. When the guys left, I found they had not secured my dishwasher and my counter top outlets did not work. I called the Lakeland Fl. customer service and they sent someone out two days before thanksgiving. He was able to secure my...

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