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Home Depot Customer Care Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
Atlanta
Georgia
United States - 30339-1834

Customer Support Phone Numbers

Fax:
+1 770 384 5038 0 1
Home Depot is an American retailer of home improvement and construction products and services.
 

Home Depot Complaints & Reviews

Spirit Delivery By Home Depot / Delivery guys unprofessional and rood

Ne
nevka on Dec 5, 2016
I bought a gas range in Home Depot. Sale person was nice and very helpful. Home Depot should and contract with Spirit. They sent subcontractors for delivery.So many good people looking for work and you hire the laziest people who don't do their job right employees . All of these terrible...

Home Depot / Closure of my home depot card

Di
Diane Babiy on Dec 1, 2016
I have been a customer and credit card holder for 12 years. TWICE now, back in October 2016 and just recently, I went to use my card and get a 10 percent discount on my total purchase. I was told (much to my embarrassment, the card had been closed). My account is in good standing, I am...

Spirit Delivery By Home Depot / Delivery of appliances

Sr
sramponi on Nov 30, 2016
This was in Sept through Oct and into NOv with one screw up after the next on a full Kitchen Aid appliance order; Fridge, stove, dishwasher, oven. Multiple times I was given dates and times of deliveries and after sitting around for hours and taking time from work they simply never arrived...

The Home Depot / Pit bull dogs in the store

Al
all are already taken on Nov 15, 2016
Good morning my name is Willie Surry and my complaint is about a young man bringing a pit bull dog into the store it was at the cascade store on 11/15/2016 at 8:00 pm I had my grand child with me and she is very afraid of dogs now I know that some customers have service dogs but this young...

Home Depot / Manager, avan and cashier, kavita.

Sh
Shipu Ahmed on Nov 3, 2016
Date of the incident: 11/3/2016 Time approximately 12:20 p.m Cashier: Kavita Manager: Avan Place: self service door. Dear sir or Madam: I was working as a security guard around 12: 30 p.m by the self service door in the home depot store in Jamaica. A Cashier earlier was trying to talk to...

Peak Installations through Home Depot / Terrible service with roofing leaking problem

Li
Li Robert on Oct 26, 2016
Our roof was replaced by The Home Depot, Ottawa, Ontario, Canada in Dec. 2012. In fact, it was contracted out to a third party through its partner – Peak Installations Inc. Here is a link from the previous manager on how the installation business was operated by Home Depot...

Home Depot / Citibank credit card - 24 month promotion

Jo
Joy R on Oct 25, 2016
Back in June of 2014 we bought a new house, and we were looking to remodel the kitchen. We went to Home Depot and worked with a fabulous designer, who told us that if we placed our order in July and opened a Home Depot credit card, we could get 24 month no interest financing. I remember...

Home Depot / Behr paint/stain rebate scam!!!

St
steve bg on Sep 15, 2016
Purchased 1 gallon of paint and 1 gallon of stain back in early June and was given 2 rebate forms to submit. I received a notice in July saying that I needed to fax additional information in as the original info did not qualify. Faxed the same info in and called Home Depot and was told it...

Hampton Bay/Home Depot / 7 piece posada outdoor patio set

Te
Terry Volpe on Sep 12, 2016
We received the product in April, since then we have contacted Home Depot on several occasions via phone and email. We even sent pictures of the damage items. The table had a piece of film missing and they put a piece of tape over it but it should have been exchanged for a new table top. We...

Home Depot / Delivery service to home

Le
Leford on Sep 12, 2016
This is the second delivery issue I have had with Home Depot in the past two months. I have a ten pound lifting restriction due to a medical condition. I am willing to pay the delivery charge, but, I must also asked family and friends to assist with getting the delivery item into my...

Us Installation Group And Home Depot / Carpet flooring

De
Delraygirl on Sep 8, 2016
This company is awful!! My measure date was 8/10 its two small rooms. They did one room then had to come back and do the other. Its now 9/8 and they are doing the second room today. I had it booked for yesterday, I booked it over a week ago. No one came yesterday, when I called and asked...

Home Depot / Hampton bay dragonfruit red patio umbrella

Bo
Bobbi Bishop on Aug 29, 2016
Don’t by Hampton Bay products from HomeDepot. I have been a loyal HomeDepot shopper for EVER. At my previous condo I had 3 black Hampton Bay umbrellas, and they were perfect: didn’t fade, didn’t have any crank issues. FAST FORWARD 2016: This spring, with my 50 degree deck, I went and bought...

Home Depot / Behr paint rebate credit card

Ro
Ronaldo1979 on Aug 20, 2016
Purchased over 15 gallons of paint when there was a promotional rebate from Home Depot. Took 6 weeks to receive the rebate promised. It was sent in the form of 3 Mastercard debit cards. The rebates expired within 90 days of receipt. I was not aware of this. Went to local Home Depot to...

Home Depot / Appliance Order

Er
Eric Hays on Jul 27, 2016
I ordered a refrigerator online and paid for an ice maker to be installed as well. Installer came and installed unit and left water line sitting in a vase behind the fridge. No phone call. There was also a dent on the fridge. When you call to complain you get the runaround by a dispatching...

Home Depot / Windows

Jc
J & C Ward on Jul 19, 2016
One of our newly installed windows (installed on 4/21/16) failed to function on 6/13/16. It no longer stays in place when the window is open. I called Home Depot (1-877-903-3768) and was assured I would receive a return call in less than 2 days. I called again on 6/17/16 and then again...

The Home Depot / Behr Marquee paint

Ra
Ray Begin on Jul 9, 2016
Case # 00906655 When we bought the paint we were told that it would cover the wall in one coat. We bought 2 gals. of M180-2 Resort sunrise paint. We had hired a painter to do the job. It caused us extra paint & labor. It did not cover in one coat, it took 2 coats.

Home Depot / Bait and switch on ad for scotts bark mulch

Wi
Wiser one on Jul 8, 2016
Ad on line for Scotts bark mulch for $2 a bag was good until 7/10/16 but changed somewhere between 7/6 and 7/8 as it disappeared from the online ad and store employees played dumb on the subject . Did not get my bark there nor will I ever again . I do have an act with Home Depot from about a month ago but will never be using it ...

Home Depot / 11 ft solar powered umbrella / Sliding crank sleeve break

Wo
Wolffman214 on Jun 22, 2016
I have had same experience as the priors. We travel a lot during summer, so don't use the umbrella that much and is kept out of the elements in our garage when not being used. We honestly have opened it maybe 4-5 times and when we did for this Father's Day, the sliding crank sleeve...

Tuff Shed & Home Depot / Two Sheds

Ga
Gary Trousdale on May 31, 2016
We bought 2 barn sheds over 3 months ago. Paid over $8000. Neither shed is complete. Absolute horrible service. Escondido location. Louie sold to us from sports arena home depot. Rick assistant manager (Escondido Tuff Shed location) has been a joke and this is about to get ugly. The shed...

Home Depot / Roof

Ca
Catherine Zisman on May 26, 2016
I am having a roof replaced in Ft Myers, Fl(lead # 8909123) The contract was signed on 1/21/2016. A month went by, then two month, then a nice gentleman from your Atlanta office called to inform me that Home Depot could not get a contractor to replace my roof . The apology came with a $500.00...

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