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Home Depot Customer Care Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

+1 770 384 5038 0 1
Home Depot is an American retailer of home improvement and construction products and services.
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Home Depot Complaints & Reviews

Home Depot - Texas, Coppell / Behr paint/stain rebate scam!!!

steve bg on Sep 15, 2016
Purchased 1 gallon of paint and 1 gallon of stain back in early June and was given 2 rebate forms to submit. I received a notice in July saying that I needed to fax additional information in as the original info did not qualify. Faxed the same info in and called Home Depot and was told it...

Hampton Bay/Home Depot - New York, Patchogue / 7 piece posada outdoor patio set

Terry Volpe on Sep 12, 2016
We received the product in April, since then we have contacted Home Depot on several occasions via phone and email. We even sent pictures of the damage items. The table had a piece of film missing and they put a piece of tape over it but it should have been exchanged for a new table top. We...

Home Depot - Maryland, Baldwin / Delivery service to home

Leford on Sep 12, 2016
This is the second delivery issue I have had with Home Depot in the past two months. I have a ten pound lifting restriction due to a medical condition. I am willing to pay the delivery charge, but, I must also asked family and friends to assist with getting the delivery item into my...

Us Installation Group And Home Depot - Florida, Fort Lauderdale / Carpet flooring

Delraygirl on Sep 8, 2016
This company is awful!! My measure date was 8/10 its two small rooms. They did one room then had to come back and do the other. Its now 9/8 and they are doing the second room today. I had it booked for yesterday, I booked it over a week ago. No one came yesterday, when I called and asked...

Home Depot - British Columbia, Chilliwack / Hampton bay dragonfruit red patio umbrella

Bobbi Bishop on Aug 29, 2016
Don’t by Hampton Bay products from HomeDepot. I have been a loyal HomeDepot shopper for EVER. At my previous condo I had 3 black Hampton Bay umbrellas, and they were perfect: didn’t fade, didn’t have any crank issues. FAST FORWARD 2016: This spring, with my 50 degree deck, I went and bought...

Home Depot - Florida, Naples / Behr paint rebate credit card

Ronaldo1979 on Aug 20, 2016
Purchased over 15 gallons of paint when there was a promotional rebate from Home Depot. Took 6 weeks to receive the rebate promised. It was sent in the form of 3 Mastercard debit cards. The rebates expired within 90 days of receipt. I was not aware of this. Went to local Home Depot to...

Home Depot - Illinois, Bolingbrook / Appliance Order

Eric Hays on Jul 27, 2016
I ordered a refrigerator online and paid for an ice maker to be installed as well. Installer came and installed unit and left water line sitting in a vase behind the fridge. No phone call. There was also a dent on the fridge. When you call to complain you get the runaround by a dispatching...

Home Depot - Washington, Renton / Windows

J & C Ward on Jul 19, 2016
One of our newly installed windows (installed on 4/21/16) failed to function on 6/13/16. It no longer stays in place when the window is open. I called Home Depot (1-877-903-3768) and was assured I would receive a return call in less than 2 days. I called again on 6/17/16 and then again...

The Home Depot - Florida, Bradenton / Behr Marquee paint

Ray Begin on Jul 9, 2016
Case # 00906655 When we bought the paint we were told that it would cover the wall in one coat. We bought 2 gals. of M180-2 Resort sunrise paint. We had hired a painter to do the job. It caused us extra paint & labor. It did not cover in one coat, it took 2 coats.

Home Depot - Oregon, Troutdale / Bait and switch on ad for scotts bark mulch

Wiser one on Jul 8, 2016
Ad on line for Scotts bark mulch for $2 a bag was good until 7/10/16 but changed somewhere between 7/6 and 7/8 as it disappeared from the online ad and store employees played dumb on the subject . Did not get my bark there nor will I ever again . I do have an act with Home Depot from about a month ago but will never be using it ...

Home Depot / 11 ft solar powered umbrella / Sliding crank sleeve break

Wolffman214 on Jun 22, 2016
I have had same experience as the priors. We travel a lot during summer, so don't use the umbrella that much and is kept out of the elements in our garage when not being used. We honestly have opened it maybe 4-5 times and when we did for this Father's Day, the sliding crank sleeve...

Tuff Shed & Home Depot - California, Escondido / Two Sheds

Gary Trousdale on May 31, 2016
We bought 2 barn sheds over 3 months ago. Paid over $8000. Neither shed is complete. Absolute horrible service. Escondido location. Louie sold to us from sports arena home depot. Rick assistant manager (Escondido Tuff Shed location) has been a joke and this is about to get ugly. The shed...

Home Depot / Roof

Catherine Zisman on May 26, 2016
I am having a roof replaced in Ft Myers, Fl(lead # 8909123) The contract was signed on 1/21/2016. A month went by, then two month, then a nice gentleman from your Atlanta office called to inform me that Home Depot could not get a contractor to replace my roof . The apology came with a $500.00...

Home Depot / I Had a horrible experience with the rental tool service.

SeongJin Lee on May 1, 2016
One of the staff members recommended a 15A ampacity rated electric pressure washer to me, and so I rented it. When I took it home and tried to plug it into two of my outlets, the circuit breakers tripped both times. So I went back to Home-Depot and asked a staff for a full refund but he...

Home Depot - Florida, Saint Petersburg / Kitchen Remodel

JParrish on Apr 28, 2016
My complaint is with the kitchen installers Home Depot St.Petersburg uses for their kitchen remodels, Total Pro Installers. The installers, Total Pro Installers or TPI, did NOT follow the detailed kitchen layout details (blueprint) provided by the Home Depot kitchen design department. My...

Home Depot / Unfair billing practices

rascal2015 on Apr 28, 2016
My husband has been a Home Depot credit card holder for many years. Last year, he had an incident at the store where the customer service personnel was just plain NASTY (05/15/2015) My husband left the store in a rage and then soon after, we decided to close the account. Any billing...

Home Depot - Florida, Saint Cloud / Samsung washing machine wont clean and is noisy and getting worse

josemtch on Mar 22, 2016
bought a samsung washing machine in sept 2015 and paid over $500 for it thinking it would be great as samsung generally makes a good produce. anyway it wont clean our clothes and is noisy and getting noisier as time goes on. contacted home depot after a few weeks and they basically said...

Home Depot U.S.A., Inc. / Tool Rental

dlomack506 on Mar 15, 2016
I rented a self propelled lawnmower for a day from your mobile Al store at 4:17 pm 3/15/2016. I came home and begun cutting my backyard. When I had completed cutting about half of my backyard the self-propelled function of the lawnmower stopped working. I Immediately had my wife call the...

Home Depot - South Dakota, Sioux Falls / Garage doors

paul buehler on Mar 5, 2016
talked to window and door desk in Sioux falls about ordering garage doors was told to do it on line with clopay. it would be faster and they would have my email and would get updates as the status of the order changed. order was to take 3-4 weeks to complete. clopay or home depot have...

Sears/home depot / Windows

Reviewer76458 on Mar 4, 2016
The salesman swore to one thing, that our 10000$ worth of Windows would b installed in less than half a day and would take two weeks to come. It's now been over a month and nothing. At least we put it on a charge card. Next time we will go elsewhere and we have over 15 more to go, Sears /Home Depot rates a one out of ten and that's being essy

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