Menu
CB Fast Food Chains McDonald's 6414 Maccorkle Ave SE, Charleston, WV, 25304, US
McDonald's company logo
McDonald's
reviews & complaints
McDonald's company logo

McDonald's

6414 Maccorkle Ave SE, Charleston, WV, 25304, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
R
7:55 pm EDT

McDonald's - only 3 sauces for 20 nuggets and one free?

Hello, it is very unusual for me to complain. I enjoy praising employees within companies that do the right thing. I was always told to do what my CEO would do in a bad situation and 9 out of ten times it works well.

I was in Charleston WV today for a Dr. appt and stopped at Loews, Staples and then decided to stop my MacDonald's in Kanawha City WV. I ordered 20 nuggets, a double cheeseburger and a drink. I was asked what sauces I wanted and indicated I would like 4 Sweet and sour and 4 Honey Mustard. I was cut short by being told that I only get 3 and each additional is 0.27. but I was given one additional (wow) I was in disbelief at first but the employee told me this in a negative way which then made me angry. I concealed my anger and paid then proceed to the window to pick up my food. I again inquired about only getting 3/4 sauces with my nuggets explaining the the sauce container was only good for 2-3 nuggets. She did apologize (new employee) but I was still upset over the situation. Honestly how can 3 sauce packets be enough for 20 nuggets. Would have the few additional broke their food costs. Ths is a sad story after all MacDonald's is the largest food chain in the world, how could the request for a few additional sauce packets cause the employee emotion I received just for asking. Thank you for reading and I honestly am not an individual that complains about just anything. 3 sauce packets is truly a crazy policy for a 20 nugget purchase. When in fact I never had this issue before at any other store until today. My purchase was made at approx 6:00pm EDT at the McDonald's located in Kanawha city WV. The address is6414 Maccorkle Ave Se Charleston, WV [protected] Open 24 hrs This is a company owned store and not a franchise. Their is no transaction number but the receipt has KVS order 20 KS#13 Sep 09'15 (Wed) 18.19, store # 11645 take out total 8.65. In addition the receipt wants me to tell them about my visit and If I do I can receive a free small smoothie? No sauce for a purchase but a free item if I respond. Thanks again for reading. Fred

Read full review of McDonald's
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.