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Pizza Hut Complaints & Reviews

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Pizza Hut - horrible service

Posted: 2014-10-17 by    curry2014
Complaint Rating:  0 % with 0 votes
★ ★★★★ This service was horrible I ordered my pizza online to be prepared at a specific time I get there it wasn't cooked I had to wait 30mins. The lady taking my payment answered the phone during my transaction 3 times leaving me standing in line 10 more mins. When I arrived at the restaurant it took 10 mins before I was even acknowledged. Employee returning from break in which he smokes a cigarette and never washed his hands. To top it off the my pizza order was wrong
—...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - rude & late

Posted: 2014-10-06 by    Ahmad Hazimin Muhyidin
Complaint Rating:  0 % with 0 votes
The trainee is so rude. Throwing the plates & spoons. Takes time to order....
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - disgusting

Posted: 2014-09-29 by    joydy
Complaint Rating:  0 % with 0 votes
I went to belmont pizza hut and the state of the astablishment was atrocious! Floors, walls and surfaces were dirty just wondering how often do they get health inspectors in there because dam its filthy.
Someone needs to check this place out asap!!...
Complaint comments Comments Complaint country Australia Complaint category Food

Pizza Hut - Alabama, Auburn - Charged excessive amount

Posted: 2014-09-27 by    Sue Woods
Complaint Rating:  0 % with 0 votes
We called the Pizza Hut to order a pizza. When the pizza was ready the guy said the medium pizza was $20.00. We told him we had never paid that much for the previous times we ordered and go to pick it up. The guy at the register would not correct the mistake. It was like we could give him $20.00 or leave the pizza. So we feel as it if we were taken for some money and that not RIGHT. We were very upset. We, also, feel it is against your policy to overcharge....
Complaint comments Comments Complaint country United States, Alabama, Auburn Complaint category Food

Pizza Hut - Dont order from them!!!!!

Posted: 2014-09-01 by    Pizza Hut Should Be Ashamed
Complaint Rating:  0 % with 0 votes
About two weeks ago i ordered pizza delivery, it took 1 hour and 40 mins. to get COLD pizza... I don't ever complain about food... i don't want some 19 year old with a bad attitude spitting in my food...but this time i did...about 5days later a guy named Russ (mgr) called said he was sorry but tried to defend himself by saying some stores are quicker than others and it wasn't his fault...( i guess he was told to say sorry but didn't want to) offered 20 dollars credit...it wasn't why i complained.. but i did pay for a hot pizza and never got it so i agreed...today i called...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - voucher

Posted: 2014-08-15 by    burning soul
Complaint Rating:  0 % with 0 votes
having my RM20 worth pizza hut voucher, I decided to spend it to pizza hut at midvalley today.Only that today is my first time going to Pizza hut, and i got to be honest that i have a high expectation there.my voucher actually is side by side with kfc voucher meaning that it is on the same paper and it have dashed line separating the two vouchers.maybe it's my fault to tear them apart, let's face it, it have dashed lines, or whatever you call it, it must have its own purpose right?After finished eating, my friend decided to pay it and she took the pizza hut voucher and head to the cashier.And...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - Out of food and bar nasty

Posted: 2014-08-01 by    Judy H. Davis
Complaint Rating:  0 % with 0 votes
I took my 3 twelve-year-old grandchildren to eat at Pizza Hut, a place they dearly love, on Thursday, July 31, 2014, prior to them starting to school. It was 1`:00 p.m. It was our special outing. We walked in. One of the waitresses told me they were out of lettuce. I said "do what"? She said we are out of lettuce. I said how can a Pizza Hut give out of lettuce. I could see in the waitresses' demeanor that they were very frustrated as this had happened the day before. There are grocery stores 2 and 4 blocks away. I asked the children what they wanted to do. They did know what to do....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Pizza Hut - Money taken out of my credit card

Posted: 2014-07-13 by    RAYNADEE
Complaint Rating:  0 % with 0 votes
On Saturday night I attempted to purchase Pizza online from Pizza Hut... After completing the online process of selecting Pizzas and entering credit card details and submitting - another window popped up to say our order could not be completed and to contact the local store... I decided that it wasn;t worth the hassle and was going to just get something else when I jumped online and saw that Pizza Hut has withdrawn money from my credit card unlawfully and when I tried to call them about it I was treated like someone who was making it all up and told that the IT department would call me back...Its...
Complaint comments Comments Complaint country New Zealand Complaint category Online Scams

Pizza Hut - complaint from a very disappointed paying customer

Posted: 2014-07-10 by    jasmine bowring
Complaint Rating:  0 % with 0 votes
I ordered the $26 deal which included 2 pizza's and 2 large sides i requested for it to be delivered at 6pm on 10/07/2014. The food arrived late not only that but my food was cold The delivery man had pulled my food out of The heat bag thing but then placed the food on the bonnet of the delivery car whilst he went to the mobile station to get some notes changed I am very angry and disappointed in the company and would very much like to talk to the manager.....
Complaint comments Comments Complaint country New Zealand Complaint category Food

Pizza Hut - late and rude

Posted: 2014-04-11 by    adda
Complaint Rating:  0 % with 0 votes
On April 11 2014 at 7.45pm, I place an order to Pizza Hut Kuantan Pahang Malaysia(Indera Mahkota). I can say that I am a loyal customer. I had never made any complaints against Pizza Hut before even though they sometimes send those Pizza half an hour late than promise. It is understandable and acceptable, but to be treated rudely is something unacceptable.Today, they were late sent my order and I ask them to replaced my order because my pizza not exactly like your company tagline that are 'guarantee hot and oven fresh'.I call the PHD Kuantan and the operator are rude that they take easy...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - bad management and discrimination

Posted: 2014-04-07 by    Jamal.wells
Complaint Rating:  0 % with 0 votes
Hello, I'm a driver for pizza hut and business major in College, my manager Hossain has poor management skills and tries his best to avoid all customers. I feel ive been discriminated on because he has threaten to fire me on numerous occasions, for example, forcing me to do dishes and clean the store. None of the other drivers do these things because they come to drive, they didn't sign up to do anything other then deliveries. He has only hired people from his country since he has come to the store and he doesn't ask them to do the same task as me. Him and his hired employees only...
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Pizza Hut - food was late and brought wrong order happens all the time when i order from there

Posted: 2014-02-13 by    shortee82
Complaint Rating:  0 % with 0 votes
i ordered my food around 6:30 and it was suppose to be at my house at 8:00 and it was 2 hours late and on top of that it was the wrong order ansd the driver told me he couldnt get anybody to bring my order back to me im very tired of going thru this with that pizza hut and
the food is always cold when they bring it...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - South Carolina, Charleston - Delivery

Posted: 2013-12-18 by    Kris Upchurch
Complaint Rating:  0 % with 0 votes
I ordered pizza and wings on line at 6:54pm, finally at 7:54pm i called our local store, oh she said we only have to drivers give us 1.5 hrs and we will be there, well the estimated delivery time was 7:24 pm which had already expired, now we wait till 8:24 pm which i call back and get the driver, she says she will bring us our food personally, and cancelled my order, now i think my food is on the way, but wait this is the kicker at 9:54 no food : Really Pizza Hut, I hope you close your doors and let a respectable restraunt take over that prime land that can deliver a meal in less than 3 + hours!!!...
Complaint comments Comments Complaint country United States, South Carolina, Charleston Complaint category Food

Pizza Hut - Re heated PIzza delivery

Posted: 2013-12-09 by    farkwt
Complaint Rating:  0 % with 0 votes
Pizza Hut - Khaitan Coop branch has this evening of 9/12/2013 delivered on take away a re-heated/ burnt small pan pepperoni pizza purchased vide invoice order no. 44 04:39:45 PM Kuwait time.
I need redressal for this cheating.
Thanks....
Complaint comments Comments Complaint country Kuwait Complaint category Food

Pizza Hut - pizza hut delivery wakefield road, huddersfield

Posted: 2013-12-08 by    foodie10
Complaint Rating:  0 % with 0 votes
We ordered over the telephone 2 pizzas super supreme and vegetarian supreme with two classic sides. I was told by the man on the phone whose english language was somewhat poor. that it was an hours wait and I was surprised by this as usually delivery is within 30 minutes at least. this was 6.33pm as on my pizza hut credit card receipt I asked if they could try to be quicker and he said he will try. Any way an hour and ten minutes passed and i rung the delivery hut to be told by the same man that the delivery driver left 10 -15 mins ago and that e should be with us any minute. bearing in mind we...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

Pizza Hut - spoiled chicken

Posted: 2013-12-03 by    preet kaur
Complaint Rating:  0 % with 0 votes
I ordered a pizza from pizza hut on florin rd. Store # 011753. They put spoiled chicken on it. I called and asked for a manager. Manager answered the phone l told her about the chicken and told her that I still have that bad taste on my tongue and that I can see fungus on the chicken clearly. The manager said " ok what do you want me to do" she didn't even agonize for their mistake. I asked her she doesn't have to do anything but please give the franchise number she gave me a wrong number and hang up the phone. It seems to me that they didn't care if you get food poisoning...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - Most F****d Up Service

Posted: 2013-11-02 by    aman b
Complaint Rating:  0 % with 0 votes
I ordered a pizza by calling your number 1300882525 on 2nd Nov 2013 at around 2:50pm. The order never reached in 30 minutes, after waiting for another 10 minutes the agent said, she'll call back with the delivery order status. No one called.

I called after another 20 minutes, and the agent said, the runner has not started yet with no reason.
When asked to speak to the duty manager, the agent replied he's on leave. With no apologies or any sense of customer service, the agent happily cancelled the order.

Can a customer at least get an update as to why...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - Pizza Hut disallow handicap people entry Pizza Hut to having meal there.

Posted: 2013-10-31 by    Jasmine.....
Complaint Rating:  0 % with 0 votes
Pizza Hut totally not respect handicap people & disallowed handicap people to entry Pizza Hut fast food restaurant. There is Pizza Hut new policy for not welcome handicap customer?...
Complaint comments Comments Complaint country Malaysia Complaint category Restaurants & Bars

Pizza Hut - nlimited pizzas

Posted: 2013-10-09 by    r arvind
Complaint Rating:  0 % with 0 votes
Bad Experience & Upset with the kind of Offer and service provided by your pizza hut outlet and
I was not expecting this kind of poor service from a company as big Reputed Companies in all over the world.

In satya niketan 72 moti bagh, rk puram outlet Mr abdul was very rude and treated very badly like we are beggars he has not informed the terms and condition of this offer and he asked us to take the slice of pizza one by one

I request you to don't Start these Kind Of Offer because of this we embraced
offer name: unlimited pizzas as much as you can...
Complaint comments Comments Complaint country India Complaint category Food

Pizza Hut - Worst food

Posted: 2013-10-06 by    Somia0070
Complaint Rating:  0 % with 0 votes
I have ordered a mouth watering Fettuccine Alfredo pasta shown on pizza hut Pakistan website and it was worst pasta I ever tasted totally a garbage.It seemed more like trash than Pasta on website and tasted not more than boiled noodles.Worst experience with pizza hut.I have ordered a mouth watering Fettuccine Alfredo pasta shown on pizza hut Pakistan website and it was worst pasta I ever tasted totally a garbage.It seemed more like trash than Pasta on website and tasted not more than boiled noodles....
Complaint comments Comments Complaint country Pakistan Complaint category Food

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