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Pizza Hut Complaints & Reviews

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Pizza Hut - California, Georgetown - drug use by employees

Posted: 2015-06-10 by    Cgardner918
Complaint Rating:  0 % with 0 votes
While pulling around the building in my car I saw a server named Gabbie smoking something out of a pipe. I dont think it was tobacco because she was also holding a cigarette. I contacted the company and have not received a reply. Also I spoke to an employee at this location and was told that the majority of the employees use drugs at work and the general manager knows but does nothing about it....
Complaint comments Comments Complaint country United States, California, Georgetown Complaint category Other

Pizza Hut - Georgia, Savannah - Disrespectful and Unruly Employee

Posted: 2015-06-08 by    Bad Customer Service Report
Complaint Rating:  0 % with 0 votes
First time ever trying to place an order Online with a coupon June 8, 2015. I called the nearest where I wanted to place the order and the employee asked what kind of coupon was it. I said a Pizza Hut Coupon that is Online. She said she had nothing to do with the coupons Online. I replied "this is what I want." She said You gon get that sensitive over a coupon you god damn b**** and hung up. I went to the restaurant and addressed her by her name as it appeared on the back if her shirt.I said________, I am the one that you called a b****. I asked for the manager and the district manager's...
Complaint comments Comments Complaint country United States, Georgia, Savannah Complaint category Fast Food Restaurants

Pizza Hut - Tennessee, Memphis - Don't know how to follow directions

Posted: 2015-05-27 by    Tara D Wilson
Complaint Rating:  0 % with 0 votes
I'm so sad to say that Pizza Hut has really disappointed me today. My order was so simple, I had a $10 box with pineapple, bacon and chicken with extra cheese they sent me a pizza with the lights cheese I can see more sauce than cheese. My cinnamon sticks was hard as a rock and my cheese sticks was not even cut thru. Today will be my last eating Pizza Hut....
Complaint comments Comments Complaint country United States, Tennessee, Memphis Complaint category Food

Pizza Hut - Illinois, Joliet - New RGM deserves to be fired!

Posted: 2015-05-04 by    Patty Posada
Complaint Rating:  0 % with 0 votes
I worked for pizza hut for nearly a decade. I started at age 17, and just quit about 3 months ago at age 26. In my time there, I was a cook/csr, shift manager, and store manager. Notice how I skipped from shift manager to store manager? That's because the new store I was working for kept LOSING RGM'S! In the 2 years that I worked for the brand new store, it went through 4 GM's (including me) After the 3rd RGM quit, my area coach asked me to be the temporary RGM, and run the store until a replacement could be found, since I had the most experience. I was a good manager. My team loved...
Complaint comments Comments Complaint country United States, Illinois, Joliet Complaint category Law & Civil Rights

Pizza Hut - Complain Tentang Manager Pizza Hut Taman Tasik Prima Puchong Selangor

Posted: 2015-05-04 by    Raja Aiza Azwa Bin Raja Aznir
Complaint Rating:  0 % with 0 votes
Hi..Saya nak complain tentang manager Pizza Hut Taman Tasik Prima Di Puchong Selangor...Manager(Lelaki) Pizza Hut di situ sangat Biadap...Semasa Kami makan di pizza hut disitu...Kami terdengar manager sedang marah staff di dapur..selepas itu..manager lelaki itu keluar dari dapur dan menjerit di depan coustmer perkataan "BODOH" dan dituju perkataan itu kepada staffnya...Ini adalah satu sifat sangat biadap dan tidak berdisiplin didepan coustmer..Saya Harap Pihak Pizza Hut Malaysia mengambil tindakkan tegas terhadap manager itu...Rating Pizza Hut akan jatuh sekiranya Pizza Hut Tidak Mengambil...
Complaint comments Comments Complaint country Malaysia Complaint category Business & Finances

Pizza Hut - Bad Employment Experience

Posted: 2015-03-19 by    nch003
Complaint Rating:  0 % with 0 votes
I am writing to report on my attempt at employment at a Pizza Hut restaurant. I applied to Pizza Hut online for the Beulaville, NC restaurant recently and have experienced the absolute worst from them. They are constantly advertising that they are looking for new employees on a daily basis but most of the time when I ask to speak to the manager she is never in office or is busy even after they give me a designated time to stop back by the restaurant to come meet her. When I do happen to see her and ask her to check my application she responds that "She is not taking applications at the moment"...
Complaint comments Comments Complaint country United States Complaint category Employment, Staffing, Recruiting Agencies

Pizza Hut - late/no arrival for delivery

Posted: 2015-02-25 by    Cheyenneryder
Complaint Rating:  0 % with 0 votes
I went to the website and ordered a pizza for an upper management meeting. This is the second time I have done this. The experience is absolutely horrible. They give you a 30 minute wait time for delivery, which is expected-no problem. After 45 minutes, they are still not here. When I call to find out where they are, this is the response, " we don't delivery out there". Well...yes you do. "well the driver hasn't left yet", are you kidding? why not? "well, there is an hour and a half wait time". This is insane. Not only do they want you to pay ahead, they do...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - uncooked food

Posted: 2015-02-22 by    siti00
Complaint Rating:  0 % with 0 votes
I had ordered pastry crown pizza . it don't cook well. It taste very weird. I want my money back!! The chicken was cold. Everything was cold. I am really it satisfied. I wasted my money cost Rm 50.77. Its not worthy at all!!!...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - pizza is cold and bad

Posted: 2015-02-10 by    hany rashwan
Complaint Rating:  0 % with 0 votes
First of all I used to be a steady customer of pizza hut since their
openning in egypt several years ago but today I ordered a medium pan
topped wiz pepproni and extra cheese and salad the order came after
1 hour and the pizza was so cold and the box was so oiled
then I called and complained so they sent another one took another hour
to arrive and for a reason that I don't get it the delivery guy missed the house
and I had to go downstairs in this bad weather to meet him since he was
lost and after all this the pizza came cold and so bad...
Complaint comments Comments Complaint country Egypt Complaint category Food

Pizza Hut - Cold food.

Posted: 2015-01-12 by    Monkrot
Complaint Rating:  0 % with 0 votes
Wow. I can't count how many times this pizza place has made mistakes, but this one hit the ball park. I got my food not only cold my toppings looked and tasted raw, not cooked, raw. I also ordered half of my pizza pepperoni and olives and I got a crap load of olives. I like olives but have you heard such of a thing as too much? It's like adding a crap load of pepper and salt. Is the spinach part supposed to be raw too? Looks like they literally just threw fresh spinach on the pizza and delivered it. Is it not supposed to be a little warm ? Wtf?! I think this really is the last straw I...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - New flashy menu & website, Same old lame service

Posted: 2015-01-04 by    Regrets a plenty
Complaint Rating:  0 % with 0 votes
Well Pizza Huts shiny new website with all these new and improved items supposedly aimed at helping them get some business is a FAIL. On Saturday 12/27/14 in Copperas Cove, Texas we decided to try some of the new stuff on their menu and have it delivered. It was about 20 minutes past our local stores' opening hour of 11am for lunch and the website kept saying the store was closed. This went on for about 50 minutes while we tried different browsers and things, figuring it might be a setting somewhere blocking something. Nope. The entire process was so aggravating, especially trying to make changes...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - Late & cold food

Posted: 2014-12-18 by    StandUp4yourRights01
Complaint Rating:  0 % with 0 votes
Ordered before 10pm it was due to be delivered at 10.45pm but at 11pm when I hadn't received my order I called into the store and the phone call wouldn't go through for the fact that it was after hours and the store was closed. As I had already paid by credit card online I was a bit worried. However, an hour and 15mins later at 11.15pm my order came arrived; not very quick even though the store is located less than 5 minutes drive from my home (I don't own a car). Anywho, excited it arrived I noticed that the chips and pizza was really cold. It wasn't an enjoyable meal at all....
Complaint comments Comments Complaint country New Zealand Complaint category Food

Pizza Hut - food poison

Posted: 2014-12-16 by    morez
Complaint Rating:  100 % with 1 votes
I order pizza and pasta from them, the pizza did not have enough pepperoni on it so I called them and told them I would like a replacement. The told me not to eat any of the pizza, and they will send me another one. The other one came and me and my guest start eating it, I notice the sauce taste funny so I only ate two slices. After that I feel like I wanted to throw up, so I drink some water. In about 15 minutes I was on the toilet. It's about a week now and I'm still having diarrhea so I went to the doctor. He told me it's food poisoning. I called the pizza Hut area manager explain...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - Old salad bar and greasy around edges.

Posted: 2014-11-21 by    SoTexKit
Complaint Rating:  0 % with 0 votes
Took my adult niece (71 yrs) to have a personal pan pizza and salad bar. The carrots had white all over them. They were old like yesterdays. The cukes were the same and the other veggies were old looking. There was greasy smears all around the edge of the salad bar. We ate and avoided these items and later paid for it. Spent about an hour in the bathroom with the runs. That will be my last trip to pizza . The lady managing walked around doing a few things but never checked on her salad bar....
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - horrible service

Posted: 2014-10-17 by    curry2014
Complaint Rating:  0 % with 0 votes
★ ★★★★ This service was horrible I ordered my pizza online to be prepared at a specific time I get there it wasn't cooked I had to wait 30mins. The lady taking my payment answered the phone during my transaction 3 times leaving me standing in line 10 more mins. When I arrived at the restaurant it took 10 mins before I was even acknowledged. Employee returning from break in which he smokes a cigarette and never washed his hands. To top it off the my pizza order was wrong
—...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - Cheating

Posted: 2014-10-04 by    gagan9
Complaint Rating:  0 % with 0 votes
I Ordered Pizza from Pizza Hut online on 15th Aug 2014 and also made the payment online (Transaction ID : MHDF3451759492). After the online transaction, the money got deducted from the bank account, however the pizza hut website did not give me the order confirmation. I checked with my bank and they said that they have updated the transaction from their and i need to check with Pizza Hut for refund. I called up pizza hut and they assured me that i will get the refund in few days.<br />
It's been 50 days now and still no sign of refund, every time i call pizza hut i get assurance...
Complaint comments Comments Complaint country India Complaint category Online Scams

Pizza Hut - Alabama, Auburn - Charged excessive amount

Posted: 2014-09-27 by    Sue Woods
Complaint Rating:  0 % with 0 votes
We called the Pizza Hut to order a pizza. When the pizza was ready the guy said the medium pizza was $20.00. We told him we had never paid that much for the previous times we ordered and go to pick it up. The guy at the register would not correct the mistake. It was like we could give him $20.00 or leave the pizza. So we feel as it if we were taken for some money and that not RIGHT. We were very upset. We, also, feel it is against your policy to overcharge....
Complaint comments Comments Complaint country United States, Alabama, Auburn Complaint category Food

Pizza Hut - Dont order from them!!!!!

Posted: 2014-09-01 by    Pizza Hut Should Be Ashamed
Complaint Rating:  0 % with 0 votes
About two weeks ago i ordered pizza delivery, it took 1 hour and 40 mins. to get COLD pizza... I don't ever complain about food... i don't want some 19 year old with a bad attitude spitting in my food...but this time i did...about 5days later a guy named Russ (mgr) called said he was sorry but tried to defend himself by saying some stores are quicker than others and it wasn't his fault...( i guess he was told to say sorry but didn't want to) offered 20 dollars credit...it wasn't why i complained.. but i did pay for a hot pizza and never got it so i agreed...today i called...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - voucher

Posted: 2014-08-15 by    burning soul
Complaint Rating:  0 % with 0 votes
having my RM20 worth pizza hut voucher, I decided to spend it to pizza hut at midvalley today.Only that today is my first time going to Pizza hut, and i got to be honest that i have a high expectation there.my voucher actually is side by side with kfc voucher meaning that it is on the same paper and it have dashed line separating the two vouchers.maybe it's my fault to tear them apart, let's face it, it have dashed lines, or whatever you call it, it must have its own purpose right?After finished eating, my friend decided to pay it and she took the pizza hut voucher and head to the cashier.And...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - Out of food and bar nasty

Posted: 2014-08-01 by    Judy H. Davis
Complaint Rating:  0 % with 0 votes
I took my 3 twelve-year-old grandchildren to eat at Pizza Hut, a place they dearly love, on Thursday, July 31, 2014, prior to them starting to school. It was 1`:00 p.m. It was our special outing. We walked in. One of the waitresses told me they were out of lettuce. I said "do what"? She said we are out of lettuce. I said how can a Pizza Hut give out of lettuce. I could see in the waitresses' demeanor that they were very frustrated as this had happened the day before. There are grocery stores 2 and 4 blocks away. I asked the children what they wanted to do. They did know what to do....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

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