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Pizza Hut Complaints & Reviews

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Pizza Hut - complaint from a very disappointed paying customer

Posted: 2014-07-10 by    jasmine bowring
Complaint Rating:  0 % with 0 votes
I ordered the $26 deal which included 2 pizza's and 2 large sides i requested for it to be delivered at 6pm on 10/07/2014. The food arrived late not only that but my food was cold The delivery man had pulled my food out of The heat bag thing but then placed the food on the bonnet of the delivery car whilst he went to the mobile station to get some notes changed I am very angry and disappointed in the company and would very much like to talk to the manager.....
Complaint comments Comments Complaint country New Zealand Complaint category Food

Pizza Hut - late and rude

Posted: 2014-04-11 by    adda
Complaint Rating:  0 % with 0 votes
On April 11 2014 at 7.45pm, I place an order to Pizza Hut Kuantan Pahang Malaysia(Indera Mahkota). I can say that I am a loyal customer. I had never made any complaints against Pizza Hut before even though they sometimes send those Pizza half an hour late than promise. It is understandable and acceptable, but to be treated rudely is something unacceptable.Today, they were late sent my order and I ask them to replaced my order because my pizza not exactly like your company tagline that are 'guarantee hot and oven fresh'.I call the PHD Kuantan and the operator are rude that they take easy...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - bad management and discrimination

Posted: 2014-04-07 by    Jamal.wells
Complaint Rating:  0 % with 0 votes
Hello, I'm a driver for pizza hut and business major in College, my manager Hossain has poor management skills and tries his best to avoid all customers. I feel ive been discriminated on because he has threaten to fire me on numerous occasions, for example, forcing me to do dishes and clean the store. None of the other drivers do these things because they come to drive, they didn't sign up to do anything other then deliveries. He has only hired people from his country since he has come to the store and he doesn't ask them to do the same task as me. Him and his hired employees only...
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Pizza Hut - food was late and brought wrong order happens all the time when i order from there

Posted: 2014-02-13 by    shortee82
Complaint Rating:  0 % with 0 votes
i ordered my food around 6:30 and it was suppose to be at my house at 8:00 and it was 2 hours late and on top of that it was the wrong order ansd the driver told me he couldnt get anybody to bring my order back to me im very tired of going thru this with that pizza hut and
the food is always cold when they bring it...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - South Carolina, Charleston - Delivery

Posted: 2013-12-18 by    Kris Upchurch
Complaint Rating:  0 % with 0 votes
I ordered pizza and wings on line at 6:54pm, finally at 7:54pm i called our local store, oh she said we only have to drivers give us 1.5 hrs and we will be there, well the estimated delivery time was 7:24 pm which had already expired, now we wait till 8:24 pm which i call back and get the driver, she says she will bring us our food personally, and cancelled my order, now i think my food is on the way, but wait this is the kicker at 9:54 no food : Really Pizza Hut, I hope you close your doors and let a respectable restraunt take over that prime land that can deliver a meal in less than 3 + hours!!!...
Complaint comments Comments Complaint country United States, South Carolina, Charleston Complaint category Food

Pizza Hut - Re heated PIzza delivery

Posted: 2013-12-09 by    farkwt
Complaint Rating:  0 % with 0 votes
Pizza Hut - Khaitan Coop branch has this evening of 9/12/2013 delivered on take away a re-heated/ burnt small pan pepperoni pizza purchased vide invoice order no. 44 04:39:45 PM Kuwait time.
I need redressal for this cheating.
Thanks....
Complaint comments Comments Complaint country Kuwait Complaint category Food

Pizza Hut - pizza hut delivery wakefield road, huddersfield

Posted: 2013-12-08 by    foodie10
Complaint Rating:  0 % with 0 votes
We ordered over the telephone 2 pizzas super supreme and vegetarian supreme with two classic sides. I was told by the man on the phone whose english language was somewhat poor. that it was an hours wait and I was surprised by this as usually delivery is within 30 minutes at least. this was 6.33pm as on my pizza hut credit card receipt I asked if they could try to be quicker and he said he will try. Any way an hour and ten minutes passed and i rung the delivery hut to be told by the same man that the delivery driver left 10 -15 mins ago and that e should be with us any minute. bearing in mind we...
Complaint comments Comments Complaint country United Kingdom Complaint category Food

Pizza Hut - spoiled chicken

Posted: 2013-12-03 by    preet kaur
Complaint Rating:  0 % with 0 votes
I ordered a pizza from pizza hut on florin rd. Store # 011753. They put spoiled chicken on it. I called and asked for a manager. Manager answered the phone l told her about the chicken and told her that I still have that bad taste on my tongue and that I can see fungus on the chicken clearly. The manager said " ok what do you want me to do" she didn't even agonize for their mistake. I asked her she doesn't have to do anything but please give the franchise number she gave me a wrong number and hang up the phone. It seems to me that they didn't care if you get food poisoning...
Complaint comments Comments Complaint country United States Complaint category Food

Pizza Hut - Most F****d Up Service

Posted: 2013-11-02 by    aman b
Complaint Rating:  0 % with 0 votes
I ordered a pizza by calling your number 1300882525 on 2nd Nov 2013 at around 2:50pm. The order never reached in 30 minutes, after waiting for another 10 minutes the agent said, she'll call back with the delivery order status. No one called.

I called after another 20 minutes, and the agent said, the runner has not started yet with no reason.
When asked to speak to the duty manager, the agent replied he's on leave. With no apologies or any sense of customer service, the agent happily cancelled the order.

Can a customer at least get an update as to why...
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - Pizza Hut disallow handicap people entry Pizza Hut to having meal there.

Posted: 2013-10-31 by    Jasmine.....
Complaint Rating:  0 % with 0 votes
Pizza Hut totally not respect handicap people & disallowed handicap people to entry Pizza Hut fast food restaurant. There is Pizza Hut new policy for not welcome handicap customer?...
Complaint comments Comments Complaint country Malaysia Complaint category Restaurants & Bars

Pizza Hut - nlimited pizzas

Posted: 2013-10-09 by    r arvind
Complaint Rating:  0 % with 0 votes
Bad Experience & Upset with the kind of Offer and service provided by your pizza hut outlet and
I was not expecting this kind of poor service from a company as big Reputed Companies in all over the world.

In satya niketan 72 moti bagh, rk puram outlet Mr abdul was very rude and treated very badly like we are beggars he has not informed the terms and condition of this offer and he asked us to take the slice of pizza one by one

I request you to don't Start these Kind Of Offer because of this we embraced
offer name: unlimited pizzas as much as you can...
Complaint comments Comments Complaint country India Complaint category Food

Pizza Hut - Worst food

Posted: 2013-10-06 by    Somia0070
Complaint Rating:  0 % with 0 votes
I have ordered a mouth watering Fettuccine Alfredo pasta shown on pizza hut Pakistan website and it was worst pasta I ever tasted totally a garbage.It seemed more like trash than Pasta on website and tasted not more than boiled noodles.Worst experience with pizza hut.I have ordered a mouth watering Fettuccine Alfredo pasta shown on pizza hut Pakistan website and it was worst pasta I ever tasted totally a garbage.It seemed more like trash than Pasta on website and tasted not more than boiled noodles....
Complaint comments Comments Complaint country Pakistan Complaint category Food

Pizza Hut - home delivery

Posted: 2013-09-23 by    M Alshammari
Complaint Rating:  0 % with 0 votes
I'm always facing problem with pizza hut in (Khafji City_Saudi) regarding the home delivery service. They always say that they don't have driver or car while the car is always there and utilized for thier personal transport. Even though Khafji city is very small and can be crossed in 15min!...
Complaint comments Comments Complaint country Saudi Arabia Complaint category Food

Pizza Hut - POOR CUSTOMER SERVICE BOTH MANAGER & STAFF

Posted: 2013-09-17 by    nirmalakris
Complaint Rating:  0 % with 0 votes
I'm one of the pizza hut lover who goes pizza hut regularly, but im very very dissapointed with the service which provide to me on last saturday 19th sept 2013 around 3pm, at Pizza Hut in MINES SERI KEMBANGAN for late lunch. But there were no one at receiving counter, after i called a staff came and guide us to table which left by previous customer. i thought the waitress goin to get rag cloth to clean up the table and menu. But i waited for 10 mins none of the them came . By the way the it was not a peak hours. Most of the table in restaurant is empty. Customer who came after us were attend....
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - SOMBONG & KASAR

Posted: 2013-07-03 by    hanarai
Complaint Rating:  0 % with 0 votes
Pizza Hut di sekitar Ipoh. salah satunya Pizza Ipoh Garden. terjadi 30 Jun 2013, ada beberapa kesilapan yang saye nak utarakan disini .
1. Kami perlu menunggu hampir 10 minit untuk diambil order sedangkan hanya kami pelanggan yang masuk dlm mase terdekat,
2. Kebetulan dimeja sebelah saya ade pinggan yang pecah dan bertaburan dilantai. sepanjang saye di sana hampir 40 minit.. pinggan pecah tu tetap disitu. Malah salah seorang pelayan pizza dtg dan alih dengan menggunakan kaki keluarkan dari bawah meja ke lalu pejalan untuk memasukkan kerusi dan terus dibiarkan disitu sepanjang masa....
Complaint comments Comments Complaint country Malaysia Complaint category Food

Pizza Hut - Florida, Gainesville - Abusive texts from boss and unethical processes

Posted: 2013-06-20 by    ConcernedAssociate
Complaint Rating:  0 % with 0 votes
I am a concerned associate of an employee who has a very verbally abusive boss with unethical practices. The employee in question has received abusive texts including "Everyone wants to kill you." from said boss of the store. Deliveries are expected to be within 15minutes, which is completely unrealistic. The latest "firing tactic" has been brought about by verbal request that "Everyone right down one name of someone who ["you"] think should be fired and ["I"] will fire that person Monday." This is amongst other tactics and daily threats. I called...
Complaint comments Comments Complaint country United States, Florida, Gainesville Complaint category Bullying and Harassment at Work

Pizza Hut - Meat on pizza

Posted: 2013-06-18 by    GGI10789
Complaint Rating:  0 % with 0 votes
I ordered vegiterian pizza and they delivered beef pizza. I took one bite and i was about to swallow and i found there is beef on my pizza...
I was very bad experience, Very poor experience

I hate pizza hut will not eat from there anymore...
Complaint comments Comments Complaint country New Zealand Complaint category Food

Pizza Hut - Kansas, fredonia - deceit

Posted: 2013-06-10 by    Pizza Hut scam
Complaint Rating:  0 % with 0 votes
Pizza hut is offering a $5.55 pizza deal for there 55 year anniversary for single topping pizza thru june. I ordered one and was charged full price. I asked the teller about the deal and they stated " yea we can only give you that if you ask specifically for the deal other wise you dont get it". I felt very disappointed in this deceitfulness on such a large franchise. Give me a break... we are only going to appreciate your business if you tell us to......
Complaint comments Comments Complaint country United States, Kansas, fredonia Complaint category Food

Pizza Hut - Unacceptable long waiting

Posted: 2013-05-06 by    ssyy
Complaint Rating:  0 % with 0 votes
Today 6 may 2013, I and my friends went to Pizza Hut Malaysia in Parit Buntar branch for dinner planning to try new product- Double Sensation Pizza. But they told us out of store. We were disappointed. Then we order others pizza (3 pizza) and they mentioned we have to wait for 30 minutes. We ok with that. The 2 pizza (from 1 combo) were served after 30 minutes but the last pizza ( from another combo) was served after one hour. Total waiting time is 1 hour and 30 minutes which was too long as shown in the receipt.

Along that, the service was unsatisfied. We have to wait for order,...
Complaint comments Comments Complaint country Malaysia Complaint category Fast Food Restaurants

Pizza Hut - British Columbia, Kelowna - Rubber Pizza

Posted: 2013-05-05 by    Britt_holden
Complaint Rating:  0 % with 0 votes
Hi there, me and my fiance went to pizza hut as a nice night out after work. Only to get plastic-like food. We ordered 2 medium ham and pineapple pizzas with cheese in the crust. The cheese was almost plastic. I rolled some of mine in a ball and it actually bounced off the table ! We were really truly disgusted. We said we will probably never go there again. Horrible service made it no better. We waited at the door for probably 15 mins before somebody seated us. And there was only one table with people in it !...
Complaint comments Comments Complaint country Canada, British Columbia, Kelowna Complaint category Food

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