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Frigidaire Complaints & Reviews

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Frigidaire - Bad Dryer

Posted: 2014-06-10 by    tarna
Complaint Rating:  0 % with 0 votes
Bought a Frigidaire dryer when my Maytag wore out. Worst decision ever! It has never worked right from Day One - constantly shutting off when it gets hot (a problem with a dryer, which is supposed to get hot) and now it is just making a funny noise when you try to turn it on. It has been broken down more than it has worked, and we just decided to kick it to the curb and buy a new dryer from a more reliable manufacturer. Probably just lucky it did not burn the house down. We will never buy another Frigidaire appliance after this experience....
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Repeated and failed repair attempts

Posted: 2014-05-01 by    Gary Schettini
Complaint Rating:  0 % with 0 votes
Purchased a Gallery French door refrigerator on 2/18/14. On 3 /11, ice began forming on the rear wall. The repairman adjusted the water fill tube. The very next day, the same problem occured and he again adjusted the fill tube. On April 22, the ice maker stopped working and on April 24, the water inlet valve was replaced. The next day, the fridge was making a loud vibration and still no ice and water frozen on the rear wall again. Technician ordered a new ice maker which is going to be installed today. Upon contacting Frigidaire, I was told they would not consider a replacement unless the same problem...
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - California, Needles - Broken Freezer/Refrigerator

Posted: 2013-09-05 by    SFairman
Complaint Rating:  100 % with 1 votes
Purchased Frigidaire Gallery Refrigerator/Freezer November 21, 2012. Freezer temperature started to fluctuate December, 2012. Contacted Frigidaire, they gave us a list of repair appliance companies to call. The first repair said there was nothing wrong with it, temperature was at 37 degrees, everything in the freezer was melting! He came twice and no repair done. I contacted Frigidaire again and they said they would not replace it. I called a 2nd repair company that seemed to know what they were doing, this was all in January, February and April was the last visit. Repairman was told by the tech...
Complaint comments Comments Complaint country United States, California, Needles Complaint category Appliances

Frigidaire - Multiple breakdowns

Posted: 2013-08-06 by    Jim9999
Complaint Rating:  0 % with 0 votes
I purchased a Frigidaire Professional double wall oven (model FPET3085KFA, serial number NF93005455) in August 2009. Over the next 4 years I have had to have it fixed 3 times for a total cost of $941. The following parts went bad: 1) Top blower (part 318073028) and thermal fuse (part 318004902); 2) Burned up heating element plug and relay circuit board (part 316443911); 3) top oven bottom heating element (part 318604604).

This oven gets normal residential use only, approximately 1 hr of use per day....
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Texas, Conroe - Repair for Wall air conditioner unit

Posted: 2013-06-29 by    Storm62
Complaint Rating:  0 % with 0 votes
Please don't ever, ever, purchase anything from Conn's. Less than two months ago, I purchased a wall-unit air conditioner and also purchased a 4 year warranty with it. The installation and carpentry are terrible and looks like it was a nursery-school project. To add insult to injury, the rotating vent mechanism stopped working and I placed a service call to Conn's. They told me someone would call within 48-72 hours to schedule the repair. Well, 5 days later when they finally contacted me, they said that they were having trouble locating a Frigidaire technician within my area. I live...
Complaint comments Comments Complaint country United States, Texas, Conroe Complaint category Appliances

Frigidaire - Indiana, Indianapolis - Poor quality and unable to get refund

Posted: 2013-04-25 by    Michael J. Chaney
Complaint Rating:  0 % with 0 votes
I purchased a Fridaire Stack Laundry Center. It stopped working after 4 loads of laundry. H H Gregg replaced it with a Whirlpool unit that did not work when it was hooked up. The dryer motor was bad and it would not heat. After several phone calls, H H Gregg agreed to come and pick it up. I was then told it would take 10 days to get my refund. This company does not deserive anyones business. They sell defective products and couldn't care less....
Complaint comments Comments Complaint country United States, Indiana, Indianapolis Complaint category Washing Machines

Frigidaire - Missouri, St Peters - product company won't stand behind

Posted: 2013-04-17 by    Cathy Pendergrass
Complaint Rating:  0 % with 0 votes
The Frigidaire web site has page after page of complaints. all of their appliances are crap! i will make it my mission to keep people from spending their hard earned money on a product that wont work or that the Frigidaire company won't stand behind !!!
i purchased a refrigerator and freezer in 2005 and have had problems with the ice maker in freezer and refrigerator has had numerous motor issues. ALL of the components of the motor parts of the refrigerator have been replaced twice and other times it was a part here and a part there. Frigidaire response is "can't help you,...
Complaint comments Comments Complaint country United States, Missouri, St Peters Complaint category Appliances

Frigidaire - Oklahoma - Refrigirator

Posted: 2012-12-14 by    Weranch
Complaint Rating:  100 % with 1 votes
Frigidaire refrigerator model # FGHB2844LF4. Ice maker has never worked properly.
Now it is leaking. Model has been discontinued and for good reason....
Complaint comments Comments Complaint country United States, Oklahoma Complaint category Appliances

Frigidaire - England, Kent, Chatham - Faulty freezer

Posted: 2012-10-26 by    Janet 56
Complaint Rating:  0 % with 0 votes
I purchased an upright freezer on line 18/08/12. It was delivered 21/08/12. Three weeks ago I got up and found the whole contents defrosted. They have refused to refund the cost of my wasted food (about £100). An engineer came out after 2 days and told me he didn't do refrigeration so another engineer would call the following weeK! 4 days later one came out and said it needed a part which wasn't in stock. After numerous calls to Comet and Trading Standards I had a call yesterday to say the freezer had been written off and I could have a replacement. I told them I didn't want...
Complaint comments Comments Complaint country United Kingdom, England|Kent, Chatham Complaint category Appliances

Frigidaire - Québec, Montréal - Poorly made, poor customer service

Posted: 2012-10-25 by    Skelper
Complaint Rating:  0 % with 0 votes
5 years ago we bought two Frigidaire fridges (large family). Apart from their poor crisper drawer set-up(one drawer now has to "sit" on the fridge bottom), poor quality plastic (shelf on the lower part of the door cracked within a year of purchase) and loudness, we started noticing "bubbling" on the lower part of the back panel inside the fridge (just around the crisper level) earlier this year. Sometimes liquid would ooze out of the bubbles and one to the fridges started leaking liquid which damaged the kitchen panel beside it. I contacted Electrolux(Canada) and took time to...
Complaint comments Comments Complaint country Canada, Québec, Montréal Complaint category Appliances

Frigidaire - Service Aggreement

Posted: 2012-09-07 by    Jess P
Complaint Rating:  0 % with 0 votes
My fiance and I purchased a Frigidaire fridge a year and a half ago. During the 1 year warranty that was included, we had a broken drawer. We decided to purchase the extended warranty through Frigidaire due to this issue. Shorty after the year was up, our ice maker started leaking and would no longer produce ice. We contact Frigidaire to get the service provider. The service provider has been out 4 times and our fridge still isn't working (over a month later). Frigidaire has explained to us that this is an "acceptable" amount of time for this problem to be fixed. My fiance and I have...
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - New York, marietta - refrigerator

Posted: 2012-08-25 by    OTISCOMAN
Complaint Rating:  100 % with 1 votes
this is the THIRD POS refrigerator from frigidaire and the last!! first lasted one year 3 months, FAILED, second lasted one year 5 months, FAILED (SAME THING), now the THIRD (and absolutely last one ever) lasted one year 7 months!!! thanks FRIDGIEAIRE!
YOUR EXTENDED WARRANTY ISNT WORTH THE INK ON IT!! my daughters party ruined because the refrigerator FAILED the nite before (we didnt know until we got up) everything went bad, ice cream turned to goo... great! these POS are built in MEXICO poor quality and poorer reliability. how about i send all three to your MAIN OFFICE or better yet PARK...
Complaint comments Comments Complaint country United States, New York, marietta Complaint category Appliances

Frigidaire - Georgia, Augusta - faulty equipment

Posted: 2012-07-10 by    Sharon L. Storey
Complaint Rating:  0 % with 0 votes
Purchased a microwave oven/convection oven combination on June 23, 2011 for $644. Did not buy the extended warranty. Morning of July 10, 2012 while heating up a cup of water to make a cup of hot tea the microwave caught on fire. I was just coming back into the room so was able to unplug it. Called Frigidaire and of course they said it is out of warranty and since I did not but the extended warranty there was nothing they could do. I thought gee... maybe they would like to look at the machine to determine the cause so that they could prevent it in the future before someone gets seriously injured...
Complaint comments Comments Complaint country United States, Georgia, Augusta Complaint category Appliances

Frigidaire - Florida, Pace - damaged floor and poor quality products

Posted: 2012-06-30 by    Lisa Ashley
Complaint Rating:  0 % with 0 votes
I spent $8000.00 in this store within 6 months of moving back from overseas with the military, bought a samsung frontloader washer and dryer, frigidaire stainless steel stove, overrange, dishwasher, doublewide frig, a 52'in flat screen t.v with stand and 2 pairs of 3D glasses, a microwave! That is alot of hard earn money to one store in less than 6 months time and with in 6 months of purchase I had to have the washer replaced, the dishwasher was draining all the water durning the rinse cylce between the 2 door panels and had to be replaced TWICE with a months time, my frig was damage due to...
Complaint comments Comments Complaint country United States, Florida, Pace Complaint category Appliances

Frigidaire - Frigidaire Dishwasher only 4 months old & won't work

Posted: 2012-05-30 by    Duklaime
Complaint Rating:  100 % with 1 votes
We remodeled our kitchen in Feburary 2011 and purchase all new Frigidaire appliances including a new dishwasher. Our contractor installed the new dishwasher at the end of February 2011. It stopped working June 30, 2011. We called a very reputable service company to come out to service it. During service call #1 they determined that the control board & cousole assemble were defective. Service call #2, the repair company had ordered the new parts and installed them - the dishwasher would now power up but present a error code of "EU". The service company call the Frigidaire tech support line...
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Ontario, Lindsay - NOT COLD/WONT FREEZE

Posted: 2012-05-07 by    Wendy Simpson
Complaint Rating:  0 % with 0 votes
I would first like to say that the customer service in Peterborough was great. When I had my fridge deliver on Fri May 4/12, I was told not to plug it in right away. It was left for 2 hrs. I moved in on Sat may 5/12 and the food was put in the fridge on Sat morning and in the late afternoon when I went to get something out of the fridge it was warm and when I check the freezer everything had thawed. Im a single Mom trying to raise two teens on my own. When I had to throw everything out from the freezer and fridge, which was about $300, that is a lot for me to replace. The repair man was here on...
Complaint comments Comments Complaint country Canada, Ontario, Lindsay Complaint category Appliances

Frigidaire - Two year old freezer door has almost rusted off

Posted: 2012-03-23 by    Filoed
Complaint Rating:  100 % with 1 votes
I purchased a Frigidaire Frost Free Chest Freezer from Lowe's in Charleston, WV. After two years of service the frigidaire chest freezer started to leak into our kitchen floor. I called Lowe's and they said that they would replace the leaking freezer. Lowe's did bring to us another Frigidaire Frost Free Chest Freezer and after two years of service the complete top of the freezer has totally almost rusted through.

I called and a voice mail told me to send an email. I sent an email to Frigidaire and the Frigidaire company sympathized with my current problem of a completely...
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Service Contract

Posted: 2012-01-18 by    VAWAS
Complaint Rating:  67 % with 3 votes
Purchase multiple Frigidaire appliances in November 2011. Kitchen was being remodeled so I did not have them delivered for about 35 days and did not open them until about 55 days after purchase. Upon opening I found that the special offer or an extended service contract had to be submitted within 30 days of purchase or over 3 weeks before they were opened. Contacted the company and received no help. Poor customer reltions....
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Frigidaire should be ashamed to sell defective products

Posted: 2011-12-14 by    Franklin
Complaint Rating:  0 % with 0 votes
I purchased a Frigidaire Frost Free Chest Freezer from Lowe's in Charleston, WV. After two years of service the frigidaire chest freezer started to leak into our kitchen floor. I called Lowe's and they said that they would replace the leaking freezer. Lowe's did bring to us another Frigidaire Frost Free Chest Freezer and after two years of service the complete top of the freezer has totally almost rusted through.
I called and a voice mail told me to send an email. I sent an email to Frigidaire and the Frigidaire company sympathized with my current problem of a completely rusted...
Complaint comments Comments Complaint country United States Complaint category Appliances

Frigidaire - Be Aware

Posted: 2011-12-13 by    JD
Complaint Rating:  0 % with 0 votes
I wanted to raise awareness of a very serious safety issue on Kenmore/Frigidaire electric ranges. We are currently experiencing an issue with our Smooth Top Cook Range where a front element turns onto full heat regardless of whether or not the element controller is turned to Low, Medium, or High. What makes this even worse is that the element now comes onto full heat on its own, WITH THE ELEMENT CONTROLLER TURNED OFF. We try to shut off the range from the breaker, only to have the element turn back on as soon as we switch the breaker back. We have almost had burn damage to our home and have a small...
Complaint comments Comments Complaint country United States Complaint category Appliances

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