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Frigidaire / Electrolux Logo

Frigidaire / Electrolux Customer Care Service

Electrolux Major Appliances, Inc.

2715 Washington Rd
United States - 30909-2245

Customer Support Phone Numbers

1 800 374 4432 10 4
1 800 922 8911 3 1
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Sat8 AM - 8 PM
Sun8 AM - 8 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)

Frigidaire / Electrolux Complaints & Reviews

Frigidaire / Electrolux / Refigerator

sho nums on Jan 22, 2017
I bought a side by side refigerator in 2014 summer, I also have extended warranty. Last year 2016 I saw cracks in the inner walls of the refrigerator I called service a tech came out and right of the bat was told this was not covered. I called customers service spoke to 4 agents all said...

Electrolux / EL 6988 E canister vacuum cleaner

1109 on Dec 31, 2016
The coupling on the powerhead of this vacuum completely cracked. This is a back up vacuum that is rarely used and been taken excellent care of. It looks like new. My main vacuum is an electrolux, and was quite surprised that this broke the way it did on a machine that is much newer and not...

Frigidaire / Electrolux / Fridigiare model #fgmc3065pfd - micro/oven wall unit - serial #9655000285 previous serial #af53801355

Diane Arata on Dec 15, 2016
I have had nothing but problems with the above model and am now on my second replacement and still having problems. My unit needs to be replaced. First purchased above on 12/5/2015 when had problems with micro wave door not opening and oven racks to tight for oven interior. It was replaced...

Frigidaire / Electrolux / Frigidaire gas dryer

Art Mertes on Nov 17, 2016
Frigidaire gallery dryer caught on fire Model GLGR1042FS s/n XD71707067 Purchase date 05/09/2007 This gas dryer unit caught on fire on Nov 16, 2016, it is my belief it should be treated as a product defect issue, it really could have burned our whole building down, tenant informs that...

Frigidaire / Electrolux / Frigidaire gallery french door refrigerator fghb2844lfe / ice maker - back wall moisture

susanmichelle on Sep 15, 2016
After finding information online today, 9/15/15, about the class action law suit against Electrolux/Frigidaire for faulty ice makers on this model FGHB2844LFE, and many others produced 2008-2011, I would like to share my disappointing experience with Frigidaire and it's authorized service...

Frigidaire / Electrolux / Frigidaire side-by-side refrigerator (2016)

marykathryn on Sep 11, 2016
Buyer beware! Our $1100 side-by-side refrigerator (Model: FGH52655PF5A) has developed an 8 inch crack on its right interior wall. We notified Frigidaire and a rep came to our home and took pictures. The pictures were e-mailed with a description to Frigidaire. We received a call the next...

Electrolux / Washing machine model eifls60lt

Dan777 on Aug 19, 2016
Electrolux should be ashamed of the way they handled my issue with their poor quality defective machine. I want to start out by saying that I'm not upset that Electrolux would meet my request but rather the fact that they simply ignored me and refused to even respond to my emails! On May...

Frigidaire / Electrolux / Side-by-side refrigerator

Kathryn McKanna on Jul 20, 2016
Purchased a Frigidaire side-by-side model FFHS2311LWPA serial number 4A61414139 in April 2016. Had a repairman out on the refrigerator on May 6 and 10. The freezer side of the unit had ice/frost building up on the outer door and the ice maker ran water that would freeze at the entry point...

Electrolux / Frigidaire electric range

Norma Amerman on Jul 6, 2016
The control board of my stove broke, since lost the insurance on this appliance because this part is no longer being produced, I called Electrolux, they recommended RodsTV& Appliance in Riverhead, New York. This company came to my home removed the part the end of March and has refused to...

Frigidaire / Electrolux / Refrigerator

Lisa Rivera Mora on Jun 2, 2016
Mr. Shaw, (CEO of Frigidaire / Electrolux) I will advertise this on my personal facebook page as well as my business page (to call attention... - to, practice of calling public attention to one's product) CAN I HAVE EVERYONE COPY AND PASTE THIS TO FRIGIDAIRE FACEBOOK PAGE - SO FRIGIDAIRE...

Frigidaire / Refrigerator FGTR 2045QF1

George Kerelejza on May 6, 2016
Bought product 12/15. Knew immediately it was defective with ice cream melting & bread & ice cubes not freezing. Store refused to take it back (it was 3 days old) insisting I get Frigidaire authorized repairman. After EIGHT repair visits & several parts replaced product was still...

Frigidaire / Electrolux / Dishwasher

S. Strawn on May 5, 2016
My dishwasher caught fire almost 3 months ago. Thank God we were awake still or we would have lost the whole kitchen! The unit is less than 2 years old. Clearly not defective due to age. The fire was thankfully put out by our fire extinguisher, but also resulted in a big mess. I lost a day...

Frigidaire / Electrolux / Our new refrigerator broke 5 times in 6 months!!!

Milena Millard on Apr 5, 2016
This was just a beginning of our journey into Frigidaire hell! We purchased our brand spanking new refrigerator from Best Buy. In the first two weeks after delivery, the thermostat stopped working and the door handle fell off. After the delayed repair of the handle, the next month the...

Frigidaire / Electrolux / Microwave / frigidaire is not passionate about their products or customers

Vue2 on Mar 11, 2016
Frigidaire professional stainless series microwave, stopped working in less than 3 months, over 6 weeks now, 2 service visits still not working. Frigidaire refuses to answer the question, how much do I have to deal with before it gets replaced. Soon it will be longer it has not worked v...

Frigidaire / Electrolux / Dryer

Alice Vernimo Scott on Feb 24, 2016
On January 30th my dryer went up in flames, the fire dept. Said electrical inside dryer.thank god we were home but got alto of smoke damage. Now February 24th and still in motel. Nerves are shot, had renters INS. But still waiting to hear from them. Is there anything that can be done about...

Frigidaire / Dishwasher

Reviewer36087 on Feb 24, 2016
My name is William Robbins and I live in Richmond, VA. I am contacting you today to voice my concern about the course of events transpiring over the past month. On August 9th 2015 my wife and I purchased a brand new Frigidaire Dishwasher – Model Number FFBD2411NS6B. Frigidaire is a brand we...

Frigidaire / Electrolux / Induction stove top, microwave oven combo

Reviewer87947 on Dec 31, 2015
My husband and I are disgusted with the service and support that has been offered to us with our Frigidaire appliances. Mr. Keith McLaughlin, President and CEO of Frigidaire, you should be ashamed that none of your customer service reps seem to know who you are. When we called the call...

Electrolux / Icon Refrigerator

Joe5678 on Dec 16, 2015
It is infuriating that a company does not stand behind their product. The interior of my Electrolux refrigerator is falling apart. The plastic supports are cracked and broken, making the drawers sit askew. I have spoken to customer service twice... no help. When requesting to speak to a...

Frigidaire / VISSANI 10.cf Top Freezer Refrigerator

Tj Maloney on Nov 26, 2015
Purchased from Home Depot in November of 2013. Two months running and then just died. Warranty covered repair service. Ran for about a month and died again. Pattern continued throughout one year warranty period. Service technician kept replacing different parts over the course of about 4...

Frigidaire / Professional series 30" electric double ove model # fpet3085kf

Reviewer35588 on Nov 23, 2015
The oven bottoms are made of a very poor quality material and warp. On the top oven a hole has been burned through the bottom and exposed the heating element. This is a very serve hazard and could cause personal injury/death. This unit was purchased on Jan. 13. 2013, not very old. After...

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