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Frigidaire / Electrolux Logo

Frigidaire / Electrolux

Electrolux Major Appliances, Inc.

2715 Washington Rd
United States - 30909-2245
Customer Care
1 800 374 4432 0 0
1 800 922 8911 0 0
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Sat8 AM - 8 PM
Sun8 AM - 8 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)
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Frigidaire / Electrolux Complaints & Reviews

Frigidaire - VISSANI 10.cf Top Freezer Refrigerator

Posted: 2015-11-26 by    Tj Maloney
Complaint Rating:  0 % with 0 votes
Purchased from Home Depot in November of 2013. Two months running and then just died. Warranty covered repair service. Ran for about a month and died again. Pattern continued throughout one year warranty period. Service technician kept replacing different parts over the course of about 4 visits,...

Frigidaire - North Carolina, Charlotte - Professional Series 30" Electric Double ove model # FPET3085KF

Posted: 2015-11-23 by    Reviewer35588
Complaint Rating:  100 % with 1 votes
The oven bottoms are made of a very poor quality material and warp. On the top oven a hole has been burned through the bottom and exposed the heating element. This is a very serve hazard and could cause personal injury/death. This unit was purchased on Jan. 13. 2013, not very old. After closer...

Frigidaire - Georgia, Augusta - Refrigerator

Posted: 2015-11-18 by    Shirley DeMan
Complaint Rating:  0 % with 0 votes
I purchased a Frigidaire stove and refrigerator this year 2015. I have had the refrigerator serviced six times. The problem is the same, as the refrigerator freezer keeps icing up. The employees at Frigidaire have not been helpful. They have kept telling me to have the refrigerator serviced....

Frigidaire - Dehumidifier

Posted: 2015-11-05 by    Randy1974
Complaint Rating:  0 % with 0 votes
My dehumidifier has a has a high pitch squeal. I contacted frigidaire they said check the screen filter i only had it three weeks so i checked it any whey clean. I emailed them back and asked for a different one or my money back i heard nothing from them. I'm ready to throw this one out. I bought...

Frigidaire - Refrigerator, stovetop, washer. Microwave

Posted: 2015-10-29 by    jonathan50
Complaint Rating:  0 % with 0 votes
We recently purchased our current home. It was extensively renovated by the prior owners 3 years ago. All new frigidaire appliances were installed including washer, dryer, stove top, microwave, refrigerator and dish washer. In the four months we have lived here the stove top failed and had to...

Frigidaire - Microwave

Posted: 2015-10-26 by    Reviewer54527
Complaint Rating:  0 % with 0 votes
New microwave quit heating after 3 weeks. We worked through dealer and Frigidaire. We are into the 3rd month and were told it would be more weeks. We have been promised 5 shipment dates. Today the dealer was told "We had signed off and the dealer would not be given anymore information." This...

Frigidaire - Upright freezer

Posted: 2015-10-15 by    Reviewer23021
Complaint Rating:  100 % with 1 votes
Floor burn in spot where FREEZER motor is...motor is to close to the floor...we had it about five or six years and from the start it was not in good working order. kept smelling something BURNING but could not find it...exterminator move the FREEZER and that's when I saw the big burn..called...

Frigidaire - Upright Freezer

Posted: 2015-10-13 by    Jwm58
Complaint Rating:  0 % with 0 votes
I purchased a Frigidare Upright Freezer. When they delivered the freezer they handed me a package with the key inside. I found the key is plastic. I contacted customer service and was basically told that's what comes with it sorry. Plastic will break and then how will I get into the freezer?...

Electrolux - North Carolina, Charlotte - Front load washer / model EIFLS60LT

Posted: 2015-10-10 by    Reviewer69368
Complaint Rating:  0 % with 0 votes
Purchased new in May 2015. Within one month starting getting very loud and vibrating during spin cycle with very small loads. Weeks later started leaking into bottom stand drawer and onto floor. Service called and revealed "spider wheel" extremely loose causing wear completely thru tub assembly....

Frigidaire - Gas Dryer Motor Fire

Posted: 2015-09-29 by    Reviewer91076
Complaint Rating:  0 % with 0 votes
Our Frigidaire Gas Dryer caught fire. Luckily we were home.
Sept, 29, 2015

It was model # XD81005223

The lint trap, vent and hose were kept clean religiously.

The area in front of the motor had some lint build up, but I could tell from the...

Frigidaire - Connectors for your small portable dishwashers.

Posted: 2015-09-20 by    Dreama McGinnis
Complaint Rating:  0 % with 0 votes
My daughter purchased one of your small portable dishwashers from Lowe's in Beckley WV. When she received the dishwasher it only came with one size connector to hook it up to the kitchen faucet. Needless to say this connector did not fit her faucet. After three trips to Lowe's and her calling...

Frigidaire - Tech was rude and refused to come and check the stove

Posted: 2015-09-18 by    Reviewer87527
Complaint Rating:  0 % with 0 votes
The tech from the company Frigidaire was real disaster. I have called to their customer services and asked to visit us and check the stove. Because it became too hot when we have used it. The stove is almost new and the tech told to use the warranty, but the company refused it. We asked the...

Nordyne, LLC / nortekhvac / Frigidaire - Missouri, O'Fallon - Frigidaire 14 seer R410A gas A/C & heating system

Posted: 2015-09-05 by    fedup consumer
Complaint Rating:  0 % with 0 votes
On July 6, 2010 (just a little over 5 years ago), we purchased a FRIGIDAIRE 14 seer R410A gas A/C and heating system from a registered contractor for NORDYNE, LLC, the manufacturer and warrantor of the equipment. The SOLE reason behind our decision to choose this equipment, over other touted...

Electrolux - Georgia, Augusta - Electro Range, Refrigerator and Microwave

Posted: 2015-09-03 by    Reviewer68894
Complaint Rating:  0 % with 0 votes
Who do you contact to join the class action suit or is it just a blog? I bought three stainless Electrolux appliances: the free standing Range EW30EF65GS, a beautiful ICON side by side Refrigerator E23CS78HPS and the microwave that matched. The only thing I did right in the kitchen appliance...

Frigidaire - Frigidaire professional stand alone refrigerator

Posted: 2015-08-31 by    Jennmyk
Complaint Rating:  0 % with 0 votes
I will never buy another Electrolux product again nor will I ever recommend anyone to buy any of your products. You have the worst warranty customer service I have ever experienced! I purchased a frigidaire professional stand alone refrigerator and freezer a little over a year ago. I had custom...

Frigidaire - Oven vent

Posted: 2015-08-24 by    gasrange
Complaint Rating:  0 % with 0 votes
The stove and oven work well so far; installed two months ago. I needed bisque color and options are very limited. The oven vent design is poor. The heat from vent blows in your face if your standing in front of appliance while the oven is on. Company states this is the way it is made and will...

Electrolux - New gallery - refrigerator / ice maker is low end - works never

Posted: 2015-07-25 by    djc54321
Complaint Rating:  0 % with 0 votes
Purchased NEW Frigidaire appliances(ALL) in 2012 for kitchen remodel. The Gallery French door-ice maker works for 3 months at a time. The service people came 5-6 x the first 18 months. Then I gave up and ran a h20 line to the WHIRLPOOL refrig into the garage( the former kitchen ref. ) why did...

Frigidaire - Ice maker

Posted: 2015-06-11 by    Andrea. A
Complaint Rating:  100 % with 1 votes
The tech came out 4 times to fix my ice maker . And it still not fix Only had my Frigidaire Refrigerator 7 months and been having problem with the Ice maker ever since. The tech was suppose to call me back but never did. They are the worst company to deal with . very unprofessional.And The tech...

Frigidaire Professional Over the Range Microwave - New Mexico, Alamogordo - Potato Sensor Didn't Shut Off..Fire

Posted: 2015-05-19 by    highrolls31
Complaint Rating:  0 % with 0 votes
On Tuesday, May 12, 2015, I put a potato in the microwave, pressed the "potato" button on the automatic sensor, After a few minutes I smelled smoke, checked the microwave and the potato was on fire. The microwave was black inside, and no longer worked. My house was full of smoke.
I am...

Frigidaire Refrig - California, Novato - non existant customer service

Posted: 2015-05-19 by    Boycotting Frigidaire
Complaint Rating:  0 % with 0 votes
Called Frigidaire Customer Service (CS) department. After waiting on line for 10-20 minutes EACH call, I was finally transferred to a supervisor. This process took 1 hour and 40 minutes. Everytime I asked to speak to a supervisor, the person insisted on helping me. When I told them I wanted...

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