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Frigidaire / Electrolux Customer Care Service

Electrolux Major Appliances, Inc.

2715 Washington Rd
Augusta
Georgia
United States - 30909-2245

Customer Support Phone Numbers

Toll-free:
1 800 374 4432 6 0
1 800 922 8911 0 0
Work days:
Mon8 AM - 8 PM
Tue8 AM - 8 PM
Wed8 AM - 8 PM
Thu8 AM - 8 PM
Fri8 AM - 8 PM
Sat8 AM - 8 PM
Sun8 AM - 8 PM
Business Management
Mr. Jeffrey Brown, Consumer Relations Specialist

Contact Information
Principal: Mr. Jeffrey Brown, Consumer Relations Specialist

Business Category
Appliances - Major - Parts & Supplies

Electrolux (Headquarters)
More...
 
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Frigidaire / Electrolux Complaints & Reviews

Electrolux - North Carolina, Charlotte / Washing Machine model EIFLS60LT

Da
Dan777 on Aug 19, 2016
Electrolux should be ashamed of the way they handled my issue with their poor quality defective machine. I want to start out by saying that I'm not upset that Electrolux would meet my request but rather the fact that they simply ignored me and refused to even respond to my emails! On May...

Frigidaire / Electrolux - Texas, Kilgore / Side-by-side refrigerator

Ka
Kathryn McKanna on Jul 20, 2016
Purchased a Frigidaire side-by-side model FFHS2311LWPA serial number 4A61414139 in April 2016. Had a repairman out on the refrigerator on May 6 and 10. The freezer side of the unit had ice/frost building up on the outer door and the ice maker ran water that would freeze at the entry point...

Electrolux - New York, Riverhead / Frigidaire electric range

No
Norma Amerman on Jul 6, 2016
The control board of my stove broke, since lost the insurance on this appliance because this part is no longer being produced, I called Electrolux, they recommended RodsTV& Appliance in Riverhead, New York. This company came to my home removed the part the end of March and has refused to...

Frigidaire / Electrolux / Refrigerator

Li
Lisa Rivera Mora on Jun 2, 2016
Mr. Shaw, (CEO of Frigidaire / Electrolux) I will advertise this on my personal facebook page as well as my business page (to call attention... - to, practice of calling public attention to one's product) CAN I HAVE EVERYONE COPY AND PASTE THIS TO FRIGIDAIRE FACEBOOK PAGE - SO FRIGIDAIRE...

Frigidaire / Refrigerator FGTR 2045QF1

Ge
George Kerelejza on May 6, 2016
Bought product 12/15. Knew immediately it was defective with ice cream melting & bread & ice cubes not freezing. Store refused to take it back (it was 3 days old) insisting I get Frigidaire authorized repairman. After EIGHT repair visits & several parts replaced product was still...

Frigidaire / Electrolux / Dishwasher

Ss
S. Strawn on May 5, 2016
My dishwasher caught fire almost 3 months ago. Thank God we were awake still or we would have lost the whole kitchen! The unit is less than 2 years old. Clearly not defective due to age. The fire was thankfully put out by our fire extinguisher, but also resulted in a big mess. I lost a day...

Frigidaire / Electrolux / Our new refrigerator broke 5 times in 6 months!!!

Mi
Milena Millard on Apr 5, 2016
This was just a beginning of our journey into Frigidaire hell! We purchased our brand spanking new refrigerator from Best Buy. In the first two weeks after delivery, the thermostat stopped working and the door handle fell off. After the delayed repair of the handle, the next month the...

Frigidaire / Electrolux / Microwave/ Frigidaire is not passionate about there products or customers

Vu
Vue2 on Mar 11, 2016
Frigidaire professional stainless series microwave, stopped working in less than 3 months, over 6 weeks now, 2 service visits still not working. Frigidaire refuses to answer the question, how much do I have to deal with before it gets replaced. Soon it will be longer it has not worked v...

Frigidaire / Electrolux / Dryer

Al
Alice Vernimo Scott on Feb 24, 2016
On January 30th my dryer went up in flames, the fire dept. Said electrical inside dryer.thank god we were home but got alto of smoke damage. Now February 24th and still in motel. Nerves are shot, had renters INS. But still waiting to hear from them. Is there anything that can be done about...

Frigidaire / Dishwasher

Re
Reviewer36087 on Feb 24, 2016
My name is William Robbins and I live in Richmond, VA. I am contacting you today to voice my concern about the course of events transpiring over the past month. On August 9th 2015 my wife and I purchased a brand new Frigidaire Dishwasher – Model Number FFBD2411NS6B. Frigidaire is a brand we...

Frigidaire / Electrolux - Florida, Miami / Induction stove top, microwave oven combo

Re
Reviewer87947 on Dec 31, 2015
My husband and I are disgusted with the service and support that has been offered to us with our Frigidaire appliances. Mr. Keith McLaughlin, President and CEO of Frigidaire, you should be ashamed that none of your customer service reps seem to know who you are. When we called the call...

Electrolux / Icon Refrigerator

Jo
Joe5678 on Dec 16, 2015
It is infuriating that a company does not stand behind their product. The interior of my Electrolux refrigerator is falling apart. The plastic supports are cracked and broken, making the drawers sit askew. I have spoken to customer service twice... no help. When requesting to speak to a...

Frigidaire / VISSANI 10.cf Top Freezer Refrigerator

Tj
Tj Maloney on Nov 26, 2015
Purchased from Home Depot in November of 2013. Two months running and then just died. Warranty covered repair service. Ran for about a month and died again. Pattern continued throughout one year warranty period. Service technician kept replacing different parts over the course of about 4...

Frigidaire - North Carolina, Charlotte / Professional Series 30" Electric Double ove model # FPET3085KF

Re
Reviewer35588 on Nov 23, 2015
The oven bottoms are made of a very poor quality material and warp. On the top oven a hole has been burned through the bottom and exposed the heating element. This is a very serve hazard and could cause personal injury/death. This unit was purchased on Jan. 13. 2013, not very old. After...

Frigidaire - Georgia, Augusta / Refrigerator

Sh
Shirley DeMan on Nov 18, 2015
I purchased a Frigidaire stove and refrigerator this year 2015. I have had the refrigerator serviced six times. The problem is the same, as the refrigerator freezer keeps icing up. The employees at Frigidaire have not been helpful. They have kept telling me to have the refrigerator...

Frigidaire / Refrigerator, stovetop, washer. Microwave

Jo
jonathan50 on Oct 29, 2015
We recently purchased our current home. It was extensively renovated by the prior owners 3 years ago. All new frigidaire appliances were installed including washer, dryer, stove top, microwave, refrigerator and dish washer. In the four months we have lived here the stove top failed and had...

Frigidaire / Microwave

Re
Reviewer54527 on Oct 26, 2015
New microwave quit heating after 3 weeks. We worked through dealer and Frigidaire. We are into the 3rd month and were told it would be more weeks. We have been promised 5 shipment dates. Today the dealer was told "We had signed off and the dealer would not be given anymore information."...

Frigidaire / Upright freezer

Re
Reviewer23021 on Oct 15, 2015
Floor burn in spot where FREEZER motor is...motor is to close to the floor...we had it about five or six years and from the start it was not in good working order. kept smelling something BURNING but could not find it...exterminator move the FREEZER and that's when I saw the big...

Frigidaire / Upright Freezer

Jw
Jwm58 on Oct 13, 2015
I purchased a Frigidare Upright Freezer. When they delivered the freezer they handed me a package with the key inside. I found the key is plastic. I contacted customer service and was basically told that's what comes with it sorry. Plastic will break and then how will I get into the...

Electrolux - North Carolina, Charlotte / Front load washer / model EIFLS60LT

Re
Reviewer69368 on Oct 10, 2015
Purchased new in May 2015. Within one month starting getting very loud and vibrating during spin cycle with very small loads. Weeks later started leaking into bottom stand drawer and onto floor. Service called and revealed "spider wheel" extremely loose causing wear completely thru tub...

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