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Chilis Complaints & Reviews

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Chilis - California, Tulare - ID policy problem / bad customer service

Posted: 2015-04-05 by    god is lovee
Complaint Rating:  0 % with 0 votes
I had a similar experience today . I asked for an alcohol beverage, waitress then asked for my ID not a driver license.
I took out my only Mexican picture ID issued in California. He then said "sorry we can't take that " I asked "why not" he said to me "we just don't " My friend going with me then said ok I'll take the drink and she took out her California ID . of course it was for me so I was drinking it . Manager then came up to me trying to explain once again only that he actually had a better reason and mentioned it was under their policy .manager then said to me he can...

Chilis - Arkansas, Van Buren - Refused Service

Posted: 2013-11-18 by    rockstarz
Complaint Rating:  0 % with 0 votes
My wife and I went to eat at Chilis for lunch and nobody was in the restaurant apart from a hostess and two waitresses that were drinking at the bar when we walked in. The hostess greeted us and told us we need to sign their guest book and provide our name, address, telephone number, and e-mail address prior to being seated. We told her we didn't want to and she said then she can't seat us....

Chilis - horrible service and health violations

Posted: 2013-04-01 by    ashleypalmer
Complaint Rating:  0 % with 0 votes
My family and I decided to have lunch at chili's today despite the fact that we all know they have terrible service. We thought with them not being so crowded it'd be a little different. It was not!! My fiance and I shared a glass of tea because they were so slow with the refills, also I found a long hair in my pasta. When I explained to the manager what I'd found he only offered me another plate of pasta, no discount or comp. I was appalled. I decided to go to the restroom which has a clear view of the kitchen and noticed all the workers in there were girls with long hair and NO...


Posted: 2012-11-11 by    Carlos Gonzalez
Complaint Rating:  0 % with 0 votes

Chilis - California, San Diego - Horrible Service

Posted: 2012-08-06 by    I used to be a fan
Complaint Rating:  0 % with 0 votes
On Saturday, August 4, 2012 I went to Chilis restaurant with my family. The four of us stood for 10 minutes waiting to be seated in an empty bar. When we finally got a seat, we waited another 15 minutes for a waitress to acknowledge us to come and take our order. The whole time we waited, there was a group of 5 waitresses laughing and talking in the corner. When the waitress finally took our order, she was very rude and tried to rush us along. My sister asked a couple of questions about your promotional "2 for $20" deal and was given incorrect information about it. (we found that out after we got...

Chilis - Florida, Homestead - take out

Posted: 2012-03-28 by    shaneka dasher
Complaint Rating:  0 % with 0 votes
on march 28 i called to place an order put was put on hold for about 30min then i hung up an called back then i told the person on the phone my order an i asked for the amount of my bill i was put back on hold for about 15more min then some on Else answer the phone the person who took my order didn't put it in so i had to give it again.i was told my order would be ready in 20 to 25 min when i got there to pick up my order was not ready i waited another 35min before i got my order when i made it home my food was not what i order an there was very poor customer service ....

Chilis - Bad experience

Posted: 2011-10-26 by    badChilisexperience1
Complaint Rating:  100 % with 6 votes
On Aug 13th my husband and I went to the Chilis located in Houma, LA (70360). I had to talk my husband into going because he had eaten there a few months ago and was very unimpressed with the service and the food. I wanted to try the "two for $20 ribs" so I told him we should go to dinner early so it would not be busy and see if he had a better experience. We entered the restaurant a few minutes after 4pm. We were told by the hostess (who never once smiled) there would be a 15-20 min wait. To my left I could see 10 tables, some clean, some just needed to be wiped down and some with dirty glasses...

Chilis - Colorado - The worst hostess and waitress ever

Posted: 2011-08-21 by    njen0613
Complaint Rating:  33 % with 3 votes
Ok so yesterday my boyfriend and I went to this Chilis place near I70 in aurora for dinner. It was the worst dinner experience ever. First we told the hostess that we wanted a booth and she kept insisting to put us at a table because it would ruin her order or something! After 5 min of her arguing with us and me STARVING i told her that at this point all we want is to just sit down no matter where. Then she said it was up to us!!! If it s up to me to begin with why are you standing there arguing with me for 5 minutes!!!
Anyway, she finally sat us at a booth and the waitress came...we got...

Chilis - Colorado - Food quantity very suspect

Posted: 2011-02-04 by    Rufus J. Thompson
Complaint Rating:  0 % with 1 votes
Just tried one of their new lunch specials - $9.95 for what was a kids-menu item at most every other chain restaurant. Very disappointed!...

Chilis - Beware

Posted:    Ronda
Complaint Rating:  100 % with 1 votes
My husband and I went for lunch to Chili's in Lake Mary, the service is ALWAYS slow, but we really wanted fajitas so decided to go for it anyway. We waited for 30 minutes after the waiter took our order and actually had to get up to go find him. When I asked about our food he said that it would be right up, I reminded him that we had already been waiting 30 minutes and he did not even apologize. Another 15 minutes went by, still no food. This time I waived him down and he again said any minute, and NO APOLOGY. At this point my husband just wanted to leave, but we still had not paid for our...

Chilis - Texas, Orange - food order

Posted:    laura sparks
Complaint Rating:  0 % with 0 votes
I PLACED AN ORDER @12:44 AND NEEDLESS TO SAY i DIDN'T GET MY ORDER UNTIL 1:20 So why tell your customers on the phone when placing there order that it will take 12 minutes my to go order was #0056 personal code was 02cx 67as 356s My names Laura Sparks cell phone #409-988-4879 address is as follows po box 1315 Orange, Texas 77631...

Chilis - New Mexico, Portales - service

Posted:    jackie
Complaint Rating:  0 % with 0 votes
i got with the corporate office of chilis over a month ago and they said i would get a responce from my email from the chilis involved well im still waitting if they want to serve the food they did and treat their customers the way did we will never go back to any chilis or any of their other businesses....

Chilis - New Hampshire, Nashua - Taking item off menu

Posted:    kathy masterson
Complaint Rating:  33 % with 3 votes
Chilis has always had a salad called Carribean salad with grilled chicken mandrin oranges, pineapple. I just stopped for lunch today and they no longer carry it it is the only reason i went to chilis and will no longer have lunch there. I don't understand when something is selling so good why they would take it off the menu. Very disappointed....

Chilis - Florida, Pace - Double charged debit card

Posted:    waay2kul
Complaint Rating:  67 % with 3 votes
My wife and I were at Chilis for dinner on 5-24-08. After checking our bank account today, she noticed that Chilis had double charged our debit card. I signed the receipt myself after checking it, so I know it wasn't on the receipt. She just got off the phone with the local restaurant and 'we only have one manager and we are really, really busy'. As of right now, we are waiting on a return call....

Chilis - management Michelle Boyle

Posted:    LaShandra Clark
Complaint Rating:  67 % with 3 votes
I"m currently an employee for chili's in Mount Dora Florida. I LOVE MY JOB !!! I'm a people person and just love people! My concern today is the way Michelle Boyle treats me. She is the rudiest most unprofessional person that I know!! The way she treats people is unacceptable! I've complained to other manager's and even our General Manager it has only gotten worse. I would like to speak with someone about my concerns. Please contact me as soon as possible anyone! I'm an asset to your company and I would hate for you to lose me....

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