Menu
Weddingstar Customer Service Phone, Email, Contacts

Weddingstar
reviews and complaints

Weddingstar's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.weddingstar.com
www.weddingstar.com

Learn how the rating is calculated

1.0 8 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Weddingstar reviews 8

ComplaintsBoard
A
9:09 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Disappointing Custom Mug Order from Weddingstar: Poor Customer Service and Blame Game

I ordered some custom mugs from Weddingstar and I gotta say, I was pretty disappointed with what I got. They were completely wrong! I mean, come on, how hard is it to get a simple order right? But instead of taking responsibility for their mistake, they tried to blame me for it. Like, excuse me? I know what I ordered and it's not my fault they messed it up.

To make matters worse, they won't even return the mugs or give me a refund. I mean, seriously? That's just bad customer service. I'm never ordering from this site again and I suggest you don't either. Save yourself the hassle and go somewhere else.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
M
8:14 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Disappointing Experience with Weddingstar: Poor Quality and Customer Service

So, I ordered something from Weddingstar and I gotta say, I was pretty disappointed. The thing I got looked like it had already been used or something. Plus, it was supposed to be engraved and inked, but it wasn't. Not cool, man.

But, to be fair, they did give me a refund for the item. The only problem was that I had to pay for the shipping, which was almost 9 bucks. Like, seriously? That's not cool.

Overall, I wouldn't recommend Weddingstar. They didn't deliver what they promised and their customer service wasn't great.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
T
6:39 pm EDT
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Disappointing Experience with Weddingstar: Low-Quality Products and Poor Service

Weddingstar ain't no good, y'all. They sell some real low-quality stuff and their service ain't much better. You think you're getting one thing, but then they send you something totally different. And once they got your money, they don't wanna help you out. It's a real shame that these kinda websites are allowed to exist.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Misleading Product Description and Poor Customer Service from Weddingstar

I recently purchased diamond confetti from Weddingstar for my daughter's wedding. The website clearly stated that I would receive 500 pieces, but when I received my order, I was disappointed to find that I only received bags of 80. I reached out to their customer service team to express my frustration, but their response was less than satisfactory. They simply told me that I received what I ordered, even though the website still advertised 500 pieces. I felt like I had been baited and switched, and now they had my money and weren't willing to do anything about it.

Aside from this issue, I did find some of their other products to be of good quality. The wedding favors and decorations were cute and well-made, and the shipping was relatively fast. However, the experience with the diamond confetti left a sour taste in my mouth and I'm not sure if I would order from them again.

Overall, I think Weddingstar has some potential as a wedding supply retailer, but they need to be more transparent and honest about their products. It's frustrating to feel like you've been misled, especially when you're planning such an important event. I hope they take customer feedback seriously and make changes to improve their business practices.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Weddingstar Review: Good Products, Disappointing Customer Service

So, I had a bit of a problem with Weddingstar. I needed to exchange a Large item for a Medium size, but they told me they don't do exchanges because they're an online store. I was pretty frustrated because I own an online store myself and I always offer exchanges for my customers. It just seems like common sense to me. Anyway, I had to return the items and then buy the new ones at a higher price. It was a bit of a hassle, but I guess that's just how it goes sometimes. Overall, I'm not super impressed with Weddingstar's customer service, but the products themselves are pretty good quality.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
N
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Disappointing Quality and Customer Service from Weddingstar - Not Worth the Price

I gotta say, I was pretty disappointed with my experience with Weddingstar. I ordered some flasks for my wedding party and when they arrived, they were all scratched up, faded in some spots, and had bubbles in the design. Not exactly what I was expecting for the price I paid.

So, I decided to reach out to their customer service team to see if I could return them and get a refund. But, boy was I in for a surprise. The lady on the phone didn't seem too shocked that the quality of the product was poor and wasn't very helpful in assisting me with the return process.

I mean, come on Weddingstar, your website says you stand proudly behind your products. But, it seems like that's just a joke. I spent $300 on these flasks and I feel like I got ripped off.

Overall, I wouldn't recommend Weddingstar to anyone. The quality of their products is subpar and their customer service isn't much better. Save your money and look elsewhere for your wedding needs.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Weddingstar's Satin PJ Set: Inaccurate Sizing and Poor Customer Service

I recently bought some satin PJ top and bottoms from Weddingstar, and I have to say, I was pretty disappointed with my purchase. I ordered a size small, but when I received the items, they were way too big for me. It seems like their sizing is very inaccurate compared to real world measurements. I checked their sizing guides, and they advertise large clothing as small, which is very confusing and frustrating.

When I tried to exchange the items for a smaller size, I was told that I couldn't do that. Instead, I had to return the items and pay for a new one. And to make matters worse, I had to pay for the return shipping myself. I was really disappointed with their customer service, or lack thereof. It seems like they don't know how to run a proper business and only care about making money off their low quality products.

I can't speak for their other products, but I would definitely stay away from their robes, pajamas, and all other clothing. The whole transaction with this company left a really bad taste in my mouth. I wish I could give them 0 stars, but unfortunately, that's not an option.

Read full review of Weddingstar
Hide full review
ComplaintsBoard
S
Verified customer This review was posted by a verified customer. Learn more

Weddingstar Buyer Beware: Weddingstar's Return Policy is a Hassle

So, I made a little oopsie and bought too many things for my daughter's wedding from Weddingstar. When I tried to return them, it was a bit of a hassle. The return policy wasn't the most generous, and I had to pay a percentage of the total plus a return fee. They made it seem like returning the items was a huge inconvenience, saying "If you still wish to return..." which didn't make me feel great.

To make matters worse, finding out where to return the items was a bit of a scavenger hunt. I had to track someone down and email them to ask for the information. Finally, I got an RMA number and an address to send the items back to. I packaged everything up with the required info and paid to have it shipped back.

But guess what? The items were returned to me! Apparently, the address I was given was fraudulent. It was such a headache that I didn't even bother trying to pursue it any further. Needless to say, I won't be using Weddingstar again. If you're thinking about buying something from them, make sure you're absolutely positive you won't need to return it.

Read full review of Weddingstar
Hide full review

Is Weddingstar legit?

Our conclusion: Weddingstar stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Weddingstar's reputation as a trustworthy leader in their field. Customers can rely on Weddingstar's services, assured they're dealing with a highly reputable and fully legitimate company.

Weddingstar earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Weddingstar has registered the domain name for weddingstar.com for more than one year, which may indicate stability and longevity.

Weddingstar.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Weddingstar.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Weddingstar.com you are considering visiting, which is associated with Weddingstar, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Weddingstar have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Weddingstar.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Weddingstar

Screenshot Weddingstar
Weddingstar is a leading online retailer of wedding accessories and décor. With over 35 years of experience in the industry, Weddingstar has become a trusted source for couples looking to add a personal touch to their special day. The company offers a wide range of products, from invitations and favors to ceremony and reception décor, all designed to help couples create a wedding that reflects their unique style and personality.

One of the things that sets Weddingstar apart from other wedding retailers is their commitment to quality and innovation. The company is constantly introducing new products and designs, many of which are exclusive to Weddingstar. They work with top designers and manufacturers to ensure that their products are of the highest quality and that they meet the needs of today's couples.

In addition to their extensive product line, Weddingstar also offers a range of services to help couples plan their wedding. Their website features a wealth of resources, including articles, tips, and inspiration, to help couples navigate the wedding planning process. They also offer personalized consultations with their team of wedding experts, who can help couples choose the perfect products and décor for their wedding.

Overall, Weddingstar is a one-stop-shop for couples looking to add a personal touch to their wedding. With their extensive product line, commitment to quality and innovation, and range of services, they are a trusted and reliable source for all things wedding.
Ratings on other sites
Trustpilot
Trustpilot
4.1
273 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Weddingstar contacts

  2. Weddingstar phone numbers
    +1 (800) 472-3272
    +1 (800) 472-3272
    Click up if you have successfully reached Weddingstar by calling +1 (800) 472-3272 phone number 0 0 users reported that they have successfully reached Weddingstar by calling +1 (800) 472-3272 phone number Click down if you have UNsuccessfully reached Weddingstar by calling +1 (800) 472-3272 phone number 0 0 users reported that they have UNsuccessfully reached Weddingstar by calling +1 (800) 472-3272 phone number
  3. Weddingstar emails
  4. Weddingstar social media
Weddingstar Category
Weddingstar is related to the Weddings category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.