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CB Hosting and Web Design Review of Visible.net (aka: Kreative.com)
Visible.net (aka: Kreative.com)

Visible.net (aka: Kreative.com) review: Charging again for the same Enterprise Marketing Packaging 3

C
Author of the review
12:48 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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A certified letter was sent to Visible/Kreative and the
following e-mail was sent to Visible/Kreative:

To the owners and management of Visible.net / Kreative /
Warhead / Captures / Storeblogs; specifically, Mr.Gil Walker, Mr. Matt
Franklin, and Mr. Glen Jones:

Please accept this notice as my personal final written and
expressed request for a full refund in the amount of $4, 400.00, which was charged
to my credit card by your company on November 08, 2013. The service this charge
was billed for was a duplicate charge, previously sold to me and paid for same
services. Following the instructions and direction of the Visible
staff, in which the sale was misleading, deceptive, high pressure, and
inconsistent with instructions from the other staff members who led me in an
opposite direction.

Despite Mr. Jones advisement that no refund will be issued,
this e-mail serves as my final personal request for the sale to be fully and
immediately refunded, to be mailed certified and paid by check, postmarked no
later than April 30, 2014.

Sincerely

After the certified letter was mailed to Visible/Kreative a
follow up phone call to me from a representative of Visible/Kreative, Glen
Jones did not resolve my request for refund and Mr. Jones e-mailed me to inform
me there would be no refund.

After the e-mail above was sent to Visisble.net I have
received no further communication from them. (Now going under the name of
Kreative.net) and no refund for this duplicate misleading charge.

Resolved

This issue has been resolved to my satisfaction. Visible/Kreative has worked with me to resolve this issue. Visible/Kreative will continue to work with me to further the goals of my on-line business: greatmusicalinstruments.net

3 comments
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dddddddfdsf
fdfd, CA
May 11, 2015 11:49 am EDT

TERRIBLE! YOU HAVE BEEN WARNED!

J
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JMEnterprisesonline
, US
Oct 22, 2014 2:06 am EDT

The kreative.com told me that my Google guidelines were wrong and that I had to go why them to fix all of my problems, the told me 10thousand dollars, I didnt have the means so I gave them 5500 dollars which is basically all that I had and the rest in monthly payments. After 8 months I found out that this was the same company Visible.net that I paid two years ago that ripped me off do almost 12 thousand dollars for a website that was worthless and a rippoff. Visible.net owners should be more clear when they day who they are calling people at random.

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Susan H cat lover
, US
May 26, 2014 9:28 pm EDT

Kreative.com also known as visible.net
I paid them 10000 for a website they guaranteed me sales these guys are complete liars.
Rippoff, bad investment, dishonest sales techniques. Tried to change their name to reinvent there F rating reputation, nice try.

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