The complaint has been investigated and
resolved to the customer's satisfactionResolved vipair performance — unusable parts sent and no refund upon return
resolved to the customer's satisfaction
purchase a carbon fiber roof and headers from steve prescott, received the roof and the condition was terrible and it did not fit and was made with atrocious fit and finish, proceeded to call and was told to take it and it would be dealt with, after months of no answer to phone calls, i was told that the original arrangements would not be adhered to and that i would have to drive 1300km to return the product to the place that i picked the product up at, in the mean time i tried to install a set of headers that were made by him and all the holes did not line up and it was a 3 day night mare to get them installed, then due to cheap metal the headers heated up more that normal due to the wall thickness and melted my car, they had to be taken off and thrown away. There was also damage to my soft top due to the firmament of the hard top still have not received any refund from the roof and have had to throw away 3500 dollar set of headers and it also cost me 3200 to get the installed and 1200 to get them removed. i have lost close to 7000.00 on the headers and 2500.00 on the roof and cannot get any customer satisfaction and it has been over 6 months.