Cost Cutters

I showed up at 4:28pm for 4:30pm appointment. They told me to wait outside and they would come out and get me in a minute... No customers anywhere. Ten minutes later he finally strolls out. Talked quite a bit about how he wanted a cigarette, so i'm pretty sure that's why I had been waiting 10 minutes... He had a smoke while I waited over my time for a scheduled haircut. Charge $3 extra for some sort of "sanitation" fee. They have no business anymore (he told me this), so they apparently just jack up prices... One top of everything, I get home and my hair is crooked in the back. Will never go back to any cost cutters after about 15 years of. Going there