Choice Hotels International

Booked 1 room, 2 nights through this Bookings.com at the Quality Inn at the subject address. My initial reaction to the lobby condition is that it smelled 'musty' and was very humid, like the air conditioning was not working properly. The first room I was given literally smelled like urine and mold, the carpet was ratty and torn with stains, the walls had numerous areas of scraps and damage. I complained was given another room on the 4th floor. The elevator smelled so bad, I literally gagged when I got on! Then the 2nd room, smelled this time of vomit and mildew, one of the beds was literally lopsided, the carpet in this room was in the same condition as the first room, the dresser had food and coffee stains on it and there were several 'live' spiders and fleeing cockroaches! When I called down to complain again, the room phone did not work either! Needless to say for the amount of money they were charging, this was beyond disgusting and I refused to stay there!