DentalPlans.com

My Husband David bought a dental plan 1 Nov 2018. He made an appointment with listed provider, in Three Rivers, MA and waited 3 weeks. He went to the listed provider and they no longer took this plan. He made an other appointment with another, listed provider, in Sturbridge, MA for 27 Dec 2018 and found the same issue. They no longer took the plan.
We filed for a refund and were told our 30 day trial, refund window had expired.! It ran out while we waited for appointments with providers that were listed but no longer took the plan.
Who's fault is it that the list were out dated. We should get our money back. He was never able to use it!
This is nothing but a scam... robbery!
Member id# NTX-[protected]
Group# QBDVPAEM
Dental Access Plan
Powered by the Aetna Dental Access Network.
[protected]
Cynthia Baxter