Arby's reviews and complaints 1
View all 414 complaintsArby's - playing in the window received wrong order
Store no# 01893 at 11:54:10 am
Order id: aabbuhu6agbc
Dt336-dt
Employee: mitchell
I went through the drive through at lunch time and ordered the reuben combo, double beef and cheddar (sandwich only) and a drink.
When we arrived at the window the young girl in the window was laughing and was not paying attention that we were trying to hand her the exact change and just yanked the bills. I let that slide and took my change. when I got the bag I glanced in the bag and found that we had no fries. I said we ordered fries and she said she did not hear that and did not charge us. when I got to work, not only did we not get fries, we did not get the beef and cheddar we received only a roast beef and a loaded italian. 
she was not paying attention at all and we paid for alot that we did not order at all, the only thing we ordered that we received correctly were the drinks.
Best regards, 
Ycrowder
 
            
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