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CB Hospitals and Clinics Geisinger Health System 1000 E Mountain Dr, Wilkes-Barre, PA, 18711, US
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Geisinger Health System
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Geisinger Health System company logo

Geisinger Health System

1000 E Mountain Dr, Wilkes-Barre, PA, 18711, US
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6 complaints
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6:23 pm UTC
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Geisinger Health System - Wyoming Valley heart clinic

Went for an appointment was supposed to be an EKG for upcoming surgery. Was told no and NO ONE can do it because it is through Lehigh Valley Health Care and I need to make a new appointment to have the EKG. Before they will do it. I was there for that reason! They said they were only going to ‘check the loop recorder’ but they didn’t even do that! Then added to my chart that they did! Scam! Said I told them I had palpitations-NEVER SAID THAT. Added a list of false medications, and fake readings of loop recorder. Now already sending me a bill for co-pay!

Claimed loss: $35 plus time off work

Desired outcome: Remove the false entry from my chart and the co-pay. They should pay me for the list time from work too.

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12:57 am UTC
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Geisinger Health System - Unprofessional conduct behavior

I Ronald P. Grella MRN: 6367185 had a appointment at the Geisinger Wyoming Valley Orthopedics Clinic on Thursday, July 29, 2021 time was 2:00/PM. I have seen Christina M. Malinowski, PA-C, and when it was time for her to examine my left knee, she had a short dress on sitting in a chair, and I was sitting on the edge of the examining table close to her sitting in the chair, and then she instructed me to lay my left bare leg on top of her two bare legs, and I was kind of trying to avoid or you could say hesitate as my left bear leg started to make contact with her two bare legs, and she kind of sense I was trying to stop my left leg from coming into with legs, and she said to me, it is alright gone ahead something of that kind giving me permission to lay my leg down on top of hers. I thought about this incident after I left my appointment, and I think it was the next day I called up her clinic where she worked, and I was pretty upset realizing what happen was totally wrong complaining to someone saying I am going to patient advocate, which I never did. I said to myself there was a examining table in the office, and why did she not use that to examining my knee laying on the table instead of laying on both of her bare legs, which would have been very more appropriate, and professional as a medical personnel. This interaction I had with her made me feel embarrass, and very uncomfortable, and also like put on the spot, confused as patient.

Desired outcome: Correct Her Actions & Behavior So She Does Not Do This Again

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Stacie1224
Lancaster, US
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Jan 13, 2023 2:39 pm UTC
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My mother 73 years old wasn't feeling well. She phoned Geisinger yesterday. A Dr. Allie phoned her last night saying her blood pressure was low. When actually it was too high. She left notes in her chart and they reached out this morning giving her a same day appt. for 11:20 w/ Dr. Tunis who is her family Dr. in Pittson. Every 30 minutes I asked how long they though she would be and they assured me we were next but that Dr. Tunis is always behind. Well 1:00 came and my mother was ready to go. Very irritated because she had fast assuming she'd be asked to do blood work. As we were leaving the nurse apologized and said again Dr. Tunis is always behind I let her know that it is unacceptable and unfair to make people wait that long. Especially sick people. 30 minutes in acceptable but an hour and forty mins. plus is NOT. I will be looking for a new Dr for my mother, my husband and daughter. I personally was smart enough to leave Geisinger years ago.

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11:54 am UTC

Geisinger Health System - entire hospital

I am really starting to hate this hospital. I was sent to the the pain clinic for arthritic pain and was told to go for two shots where someone would have to drive me. My neighbor had these shots and was good for about two weeks, then she was back to square one. Useless. My family doctor also does not like prescribing xanax which I desperately need. I usually have to beg him. I just called to make an appointment with plastic surgery and she is trying to push a p.A. On me like most of the other departments. When you get a good doctor they end up leaving. With all the people moving into this area you would think they would hire more doctors! This "hospital" has become a joke! Meanwhile I will drink my vodka to try and kill the pain I am in or try to hook up with a drug dealer. Unfortunately we don't have too many choices of hospitals around here. I can't wait to move out of this cesspit of a state.

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12:12 pm UTC

Geisinger Health System - Dr. Seth fisher - cardiologist

On June 19, 2019 I took my mother to see her Cardiologist, Dr. Seth Fisher, at Geisinger Wyoming Valley Medical Center (in Wilkes-Barre, PA) because she was complaining of burning chest discomfort. She had been going to this physician for fifteen years since she had a heart attack. During the appointment, Dr. Fisher was extremely arrogant, nasty and condescending. He told my mother, in a very sarcastic tone, "you are always complaining of some sort of chest discomfort". She told him this was different pain. He snickered. He asked if it was like the pain she had with her previous heart attack and she said "no" that this was a "burning pain". I am a former nurse and asked him to order an Echocardiogram. He said in a patronizing manner, "For what? She had one two years ago. And if it shows something what are we going to do? A stress test or a cath? Would she agree to that?" I said "That was two years ago and things change. And if it shows something then that will be a decision my mom will make but at least we will know what is going on." He refused to order that test, or anything else. He kept saying in a very annoyed-sounding manner, "So what do you want me to do? Why are you here?" He was trying to rush us out of the office because he kept saying he was "very busy because there is a hospital audit going on" and he "squeezed her in" for this appointment. He said "Just take more of your Prilosec and Zantac. It's probably your reflux or your stomach". Then he rushed us out of the exam room.
On June 28, 2019 my mother went to the Emergency Room at Geisinger Wyoming Valley Medical Center via ambulance. She was suffering extreme abdominal and bloating, as well as chest pain. She was admitted to the hospital. She was seen by Cardiologist, Dr. Eileen Rattigan, while in the hospital. They did a lot of tests on June 29-30, 2019, including an Echocardiogram. She was then scheduled to have a cardiac cath on July 1, 2019. Dr. Rattigan said that the tests' results (including the Echocardiogram) showed that she had a heart attack seven to ten days earlier. She said she now "has significant heart muscle damage and damage to the valve because so much time has passed and time is of the utmost importance with a heart attack." But they were going to try to see what could be done by doing a cardiac cath. I said that was right during the time when I was with her in Dr. Fisher's office and what transpired during that office visit. She said "Yes, I saw the office notes. That is unfortunate." She said "If this had been found and treated on June 19, the outcome would likely have been different. She could have had a cath and maybe stents without there being so much heart muscle and heart valve damage."
On the evening of June 30, 2019 a nurse from the hospital called to say that they had called a Rapid Response Team event on my mother because she took a turn for the worse. Her abdominal pain became more extreme. She was sent for a CT Scan and a surgeon was consulted. They were planning to take her for emergency surgery that evening. When we go to the hospital, a Cardiology Fellow told us that the surgeon would be up to talk to us but that it was very grim and nothing could be done. He said the cardiac cath scheduled for the next day was cancelled because it would be of no benefit because of the damage done to the internal organs because the heart valve was not pumping enough blood to the intestines and liver and those organs suffered irreversible damage. The Surgeon and a Surgical Fellow talked to us and showed us the CT films. She said there was intestinal ischemia and a huge amount of free air in the abdomen and around the liver. She said that no surgery could be done. The only surgical option would be to remove the entire intestines and a liver resection but that because of the severe heart damage, my mother would not survive the surgery so the surgeon could not do it. The surgeon said that if the heart valve was not damaged, this would not have happened because there would not have been blood flow loss to the organs.
My mom was then moved to an ICU-type room. Over the next two days, several doctors told us that nothing could be done and that she likely had only two days to live. We decided to take her home with hospice care. She was discharged from the hospital on July 2, 2019. Over the next six-plus weeks, my mother was unable to eat at all. She was on around-the-clock pain medications for severe pain. She deteriorated over these weeks. She lost a tremendous amount of weight (and was already thin to start) because she could not eat. She was cared for at home and then at an inpatient hospice facility. On August 14, 2019 she passed away at the inpatient hospice facility.

My mother's (patient) information:
Lillian Bartosiewicz (decesased)
52 Nafus Street
Pittston, PA 18640
DOB: 1/29/30

My Contact:
Bernice Marshall (Executrix)
731 Iris Lane
Media, PA 19063
[protected]

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Update by Bernice Marshall
Aug 26, 2019 12:15 pm UTC

Dr. Seth Fisher
Pearsall Heart Hospital at Geisinger Wyoming Valley Medical Center

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1:40 pm UTC

Geisinger Health System - pcu at gwv

My daughter is end stage renal and end stage CHF. She is only 26 and was admitted to the PCU unit the Friday before Christmas. Her stay lasted until 2 days ago. The nurses there were all young girls whom only stood around gossiping about the others. Her male nurse was not helpful to her at all. he would not potty her nor was she EVER offered a bed bath or assistance in getting in the shower. She was not able to stand on her own as she just had a minor heart attack and was dizzy yet. The female nurses did not want to come in her room as they all had to gown up. She would ring to get assistance going to the bathroom and they would sigh audibly and whisper loud enough for her to hear them concerning their disdain with going in her room. when they did get her on the port a potty, they would not clean the pot but left it in the bathroom filthy. I had to bathe her, do her hair and feed her. The food trays were always sitting there untouched and she would be starving when I got there. When I complained I got the eye roll and ignored. I worked for Geisinger for a few years and this one is deplorable anymore. I am filing a complaint with the CEO. They never diagnose her right and just do what they have to to get her out of there. I hate Geisinger anymore and would NOT recommend anyone there.

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2:05 pm UTC
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Geisinger Health System - billing money

Back in 2007 I was going through a divorce and moved back into my parents home. With my Geisinger health insurance I have a $500 deductible plus copays ect. So I asked to be put on a payment plan about $50 a month until payed off. I would send more if I could. So it took me one year to pay off this account. I have proof from my bank that I paid off thi...

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