Cost Cutters

I went in to get a trim. My hair was a little past my shoulders. It is now a sad attempt at a bob. I can not pull my hair up. I have chunks missing and only half of my hair is even layered. My hair is nowhere near what I had asked for. There is no way it can be fixed unless I cut it super short now. Which is not possible. When I called to inform the manager of the disaster on my head, I find out the manager is who messed up my cut. Then was treated like I messed up my own hair. Will never ever return there.