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IObit - iobit
Over the past week I have been getting a pop-up every time that I plug my iPhone up to charge on my computer stating that I need to delete the cache to speed up my phone, etc and since my phone has been running slower than normal I decided to try. The price was $19.95 for 1 device for life. After paying via PayPal I was supposed to get an email with the order info, License number, etc however I never got the email nor any software was ever downloaded due to not getting a link to a download, no license number nor email with order confirmation, etc. I do plan to file a complaint to the BBB if this isn't resolved with a refund by tomorrow morning!
Good Luck to anyone else who has obviously gotten scammed by this!
The complaint has been investigated and resolved to the customer's satisfaction.
This is IObit Support Team.
It seemed that you've purchased a partner product IOTransfer.
Please kindly contact support@iotransfer.net or support@iobit.com, and let us know your payment information, so we can further locate your order.
Thank you for your time.
My Paypal account was charged $59.96. on Nov 30, 2018 for Pre-Approved
Bill User Payment: asknet Inc. What is this charge for? Pls advise soonest.
Hi,
This is IObit Support Team.
Please kindly let us know more about your payment information at support@iobit.com, so we can further locate your order, and then further help deal with it.
Thank you.