Aspen Dental

I have been going to Aspen Dental since I moved out to Kentucky which has been about 2 years now and every experience I have had with them has sucked. I don’t have dental insurance everything I pay is completely out of pocket.

I had a bad root canal done that they overlooked and that root canal tooth had to be pulled. First off - trying to make an appointment with these guys is impossible and when you have a tooth emergency, the earliest appointment they tell you is almost 2 weeks later (Paducah location) doesn’t FLY.

I had to drive an hour away to Murray just to get an appointment which I still had to wait 5 days for. The whole bottom left side of my mouth was infected and my cheek was the size of a golfball. I ended up going to the ER just so I could get pain medication and antibiotics to hold me over until my appointment. When I finally arrived to my appointment in Murray there computers were “down” they didn’t have any internet to do xrays so the lady at the front desk told me my appointment was canceled. You know how livid anyone would be in that situation? She told me to call Paducah to make an appointment with them. I called them multiple times and nobody picked up their phones. This was AN EMERGENCY. At the same time all of this was going down another man was in there pissed off because his SECOND pair of dentures broke. I will never go back to Aspen Dental for nothing only to get my dental history because you guys SUCK so bad. You guys could have called me to tell me about my appointment being canceled regardless of the internet being down. THAT doesn’t make any sense to me. It doesn’t take internet to make a phone call. You guys shouldn’t even be in business