Menards reviews and complaints 1
View all 724 complaintsMenards - Defective plank flooring
First I want to say that I'm building a new house and I have spent well over $100, 000.00 in this store. My complaint is the flooring that I bought for my bathrooms and kitchen was defective. I returned that floor after knocking myself out trying to get it to lock down in place. The store gave me a in store credit check for $500.00. On May 8th 2021, I took that check and bought a different color and different type of plank. I fought 2 months with it.. I called a professional carpet and flooring installer thinking that I was doing something wrong he informed me that I was doing everything right but the flooring locking system was defective AGAIN! I made another trip to my local menards store and returned the flooring the second time.. I ask for my money back But I was told I could only have in store credit. I don't want in store credit I WANT MY MONEY BACK! I'm not shopping menards anymore.. I went to Lowe's and purchased new flooring and will continue to do my business there.. I am also making a complaint with BBB. I have all documented paperwork and receipts.
Desired outcome: I want my money back
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Your a fool my friend. Anyone building a new house and spending that kind of money at Menards, should have their heads examined! The ONLY thing menards is good for, is buying name brand products. Most all of their building supplies, including wood, is absolutely worthless.