Carrabba's Italian Grill reviews and complaints 1
View all 94 complaintsCarrabba's Italian Grill - Dirty restaurant
My wife and I dined at the Carrabas in St Augustine last Friday and we were disappointed and surprised at the filthy conditions of the floor and bathrooms. The floor was covered in dirt, paper and food. We asked the receptionist to notify the manger of the conditions. There was a brush and dust pan standing against the front desk but the two carrabas representatives at the front desk were not interested in cleaning the floor. There was no area of the floor that was not filthy. The bathrooms had not been flushed and were in a disgusting condition. The condition of the restaurant was so bad it put us off eating there and we asked for boxes to take the food home.
Desired outcome: manager inspect the floor and bathroom regularly and do something to ensure a better hygiene standatrd. Instruct the staff that they should clean up even if they did not make the mess
We have received your comment. Thank you!