Pitney Bowes reviews and complaints 1
View all 87 complaintsPitney Bowes - Deceptive practices & unauthorized transactions
Don't believe a word that they tell you! Customer service is ridiculous! We returned a machine a few years ago, and they are still charging our account. I opened up our online account and there was 1 invoice for about 2700.00 for charges linked to this machine which they acknowledged to have in their possession. We used to have bank accounts set up for lease auto pay, but had to delete them after someone starting paying these invoices that we don't owe through the account we linked to another machine for auto pay. Over $300 in unauthorized charges were paid by one of their people. I would like to file theft charges against the person/persons who actually did it. Make sure you check your invoice! They have been charging Value Max to us on one account even though I have sent them our liability insurance.
"Once insurance information is provided, the lessee is removed from ValueMAX program on a go-forward basis. Previously paid ValueMAX fees will not be credited. Any unpaid ValueMAX balance will automatically be removed from the total once insurance information is entered (after billing cycle cut off)."
This is still being added to one of our accounts! Ridiculous! Check PB on Better Business Bureau. Use USPS instead!
Latest Pitney Bowes Reviews
Mixed Reviews Reflecting Customer Experiences Extremely poor customer service Customer service and billing LOST PACKAGE TRACKING NUMBER 9261292700513560952428 420063519261292700585000000514574Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!