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CB Fashion and Style Chico's Retail Services 60 31st Ave., San Mateo, CA, 94403, US
Chico's Retail Services company logo
Chico's Retail Services
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Chico's Retail Services company logo

Chico's Retail Services

60 31st Ave., San Mateo, CA, 94403, US
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1 complaint
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Working hours
Mon
10:00 am - 9:00 pm
Tue
10:00 am - 9:00 pm
Wed
10:00 am - 9:00 pm
Thu
10:00 am - 9:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm
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5:40 pm EST
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Chico's - Rudeness of an employee (store manager)

I have been a customer at Chico for 50 years and love your styles. I have never been treated with so much disrespect. I will admit that I did not know that your policy was "No reimbursement for items washed"

I was surprised because I had the receipt and that policy was not on the receipt. The manager came over to confirm that info. I was upset and pushed the blouses across the counter and told them to keep them both. The manager began yelling that "she did not have to take abuse loud enough that people came out of the dressing rooms. She told me to leave the store, she was calling security and the police." She took my arm and walked me out of the store yelling. I told her she was out of line and to take her hands off me. She has no business being a manager. She was rude and over reacted.

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