Fantastic Sams Cut & Color reviews & complaints 1
View all 179 complaintsFantastic Sams Cut & Color - Hair coloring and cut
While the stylist was nice the first visit, she did not listen to me and I ended up with something completely different. I told her repeatedly this is not what I wanted. She offered to fix it so I went I went back the next day. She was very standoffish the second time and I felt kind of nervous that she was in charge of my hair. She was rushing around and basically slapping on the dye. My layers were shelved, highlights that were not blended and chunky discolored pieces. My hair looked the exact same despite my detailed discussion with her about the process and steps to get there. I do not understand how someone could mess up the coloring and haircut SO bad. I had to miss work in order to get my hair fixed somewhere else. I do not want this to happen to anyone else. I really do believe this stylist needs to freshen up her skills and her knowledge. She needs much more experience.
Desired outcome: Refund , store credit, retraining of stylist
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