TVaddictsDid not receive ordered DVDs!

A
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I ordered the Complete Television Series on DVD of Hawaii 5-0. My credit card was charged but I never received the DVD's. When I call the number 1 877 7 TVSHOW, there is an automated answer, but no one ever picks up after that. I understand these people have 3 different sites that have been ripping off people. Beware!

Thank you,
Angeline Nicolopoulos.

Responses

  • Ju
    Justin Knox Apr 14, 2007
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    I'm in the same position, I ordered the complete series of Third Watch. I did receive the DVDs but many of them are defective. I have e-mailed them multiple times and they say they are going to replace them but they never have. Every e-mail I send asking about the status they just respond by saying they will notify me when they ship. I have also tried calling the number but no one ever answers, its just that stupid machine with that annoying music. Have you done anything or gotten any replies yet?

    Justin Knox

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  • Fr
    Frank Quigley Apr 16, 2007
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    I am in the same position also. I ordered Third Watch and found defective disks starting at #7 and 8. Have left 3 voice mails and several e-mails. E-mails get a response in about 2-3 weeks and say they will notify me with new status. I'm working with my credit card company to reverse the charge.

    Justin: Since we have same title, we may want to compare notes on which disks are defective. Maybe we can make copies of our good ones and exchange.

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  • Mi
    mike May 14, 2007
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    I had a similar experience. I ordered the Boris Karloff TV series on DVD . About $100 was taken from my account last December but i haven't received anything.

    These people are crooks!

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  • Da
    Darryl Gray Jun 04, 2007
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    I have had similar problems with the DVD's I ordered from TVaddicts. I order the complete series of Beverley Hills 90210 for my wife. The discs are copied from the TV. They even have the "FX" symbol in the corner and adverts. Not all the discs work. Some of them but out half way through the disc. TVaddicts said they would give me a refund but off course they haven't.

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  • Sh
    Shannon R Jun 22, 2007
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    Hey Everyone,

    I was going to buy some dvds from these people, but as with most (unknown) companies I did some research and found almost everyone have the same complaints you guys do. This website is illegally distrusting copywriter material, and worse then that, its not even any good, IF you are lucky and get the product. So after doing some further research I found a thread on another site which I felt might help you guys out. So here is a C & P of the thread...

    At DVDAvenue.tv (which also does business under the name TVDVDmania.tv, DVDCraze.tv, TVDVDPlanet.com and TVAddicts.tv and probably a whole bunch of others) you can buy complete series boxed sets of shows like SPENSER: FOR HIRE, BOSTON PUBLIC, JUDGING AMY, ED, JAG, ADAM-12, WONDER WOMAN, EMERGENCY, NY UNDERCOVER, HAWAII FIVE-O, IT TAKES A THIEF, DYNASTY, STREETS OF SAN FRANCISCO, all of which are currently not being sold commercially by their rights-holders.

    But DVDAvenue doesn’t stop there…they are even selling bootleg versions of shows like REMINGTON STEELE, KNIGHTRIDER, SEAQUEST, THE NIGHT STALKER, THE PRISONER, PRIME SUSPECT and MY SO-CALLED LIFE which are readily available at your local Best Buy... only they charge a lot more for them. That's assuming they actually send you the bootlegs and aren't just a honey-trap to get credit card numbers from TV geeks.

    I’m stunned that the legal departments of Warner Brothers, NBC/Universal, and Paramount Television haven’t caught on to these guys yet. It’s not like DVDAvenue.tv is being discreet about their law-breaking.

    Google and Yahoo take money from these bootleggers to make their listings show up at the top of any search for a TV show. And these search engines get paid for click-throughs to the bootlegging sites… doesn't that mean they are profiting off an illegal activity? Don't they screen their advertisers at all?

    UPDATE 1-22-07: I received this comment from one of my readers:

    I too was ripped off by these guys. I made a number of inquiries about them. It turns out they are already under investigation by the Royal Canadian Mounted Police, this because they are in fact located in Canada. I spoke with a Sgt. Jean-Yves Ducharme, who told me that they have been conducting an investigation since late 2006 and he would welcome any call from those defrauded by these guys. Here is his contact info:

    Sgt. Jean-Yves Ducharme
    Royal Canadian Mounted Police - Federal Investigations Section
    [protected]
    jean-yves.[protected]@rcmp-grc.gc.ca

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  • Ch
    Chas Caldwell Jun 30, 2007
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    I thought about ordering from this site but the comments were very valuable in keeping me from wasting my money and the frustration I might have with the product - and/or lack of response from the seller(s). Thank you all for the warnings!!

    0 Votes
  • Ch
    Chris Berndt Jul 05, 2007
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    I ordered the "Get Smart" series on February 11, 2007. The series of DVDs arrived a few weeks later. Several of the plastic DVD boxes were broken, the labeling on the DVDs appeared quite unprofessional, 1 DVD was missing and at least 1 DVD was corrupted and could not be played. I phoned up the company on March 7 and they indicated that a replacement series would be sent to me. I checked again on March 20, April 16, May 29, July 4 and July 7. On two occasions April 16 and May 29 it was indicated "they were waiting on their supplier". It was impossible to get them to commit to a precise date for delivery. Finally, on May 29th they indicated that it would be in the mail with 2-weeks. Six-weeks later .. nothing! My credit card company has a 120 day period to make a complaint. I just missed that date. Result=$USD187+ down the drain. Conclusions: TV addicts can not be trusted or believed.

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  • Mi
    Milen Jul 28, 2007
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    Thanks to everyone for the opinions you shared. I was lucky to find this site in the course of my research before ordering @ TVaddicts.

    I was stunned when I found at TVaddicts (which are selling - or cheating - under the name allmyfavoriteshows.com as well) the complete 58 shows of Johnny Cash at ABC in the 70s (30 DVDs).

    The problem is that this show never appeared on DVD until now and its forthcoming publication is a major issue in long and difficult legal negotiations between the rightholders (Sony if I´m correct) John Carter, Lou Robin etc. The word is that a "Best Of" these shows was to appear last year but it is still not out.

    That´s why I was more than surprised to find this offer at TVaddicts. Could it be that these guys do sell a show which doesn´t exist on the market? And that the major companies whose interest is seriously affected don´t insure in the most decisive manner?

    Well, I gave it a test try - and behold! - in the last moment before finalizing the order the lump sum suddenly more than doubled - if I hadn´t glanced a keen eye the order would have been gone for an amount of more than USD 370. If that´s not a bargain...

    Interesting enough they charge for postage etc. of 3 DVD Boxes USD 49 to Europe! And as I read above from all of you there is a pretty high chance that I´ll never see the item or it will be in a grave condition.

    Under these circumstances I don´t think that I will proceed with my order at TVaddicts and would like to warn anybody from dealing with them!

    0 Votes
  • An
    Andrew WRIGHT Sep 09, 2007
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    These criminals are still operating and are continuing to rip people(including me!) off. Has anybody made any headway in getting these scammers prosecuted? I am more than happy to assist in anyway to put these toerags out of business. There must be some way we can really hurt them. Surely!

    0 Votes
  • Ch
    Chas Broad Sep 18, 2007
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    I have also been ripped off by these people. I ordered a set of the T.v series Centennial, it was advertised as 12 Dvds but 26 copied discs arrived. I paid 99 usd + 40 more for postage. Most of the discs didn't work, kept locking up halfway through, one disc was a duplicate of an earlier one in the set.
    After some research I have found out this series has never been released on Dvd and they are actually copies from video that someone has recorded from the T.v.
    I have had numerous e-mails from them promising all sorts but nothing has materialised. If I had realised this was pirated material I would never have ordered from them but they did seem a reputable company, let's hope someone can get them shut down. I shall certainly send an e-mail to the address given above for the Canadian Police.
    Chas

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  • Dw
    D. Welsh Sep 22, 2007
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    Well, I got bit by them as well. Ordered two sets of the Three Stooges, and they billed my credit card over a month ago. Have been trying to contact them without success. Does anyone have any idea if there is software that will give you the physical address of these people from an ip address? Would seroiusly consider paying them a one on one visit.

    0 Votes
  • Ce
    Celia Crow Oct 11, 2007
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    I too am another victim. Only I live in Australia. I did receive my discs only to find that they looked like they were produced in a war zone. All had scratches on them in some shape or form. All copied some episodes repeated, some not there at all. Up until recently I had been getting return replies from my Emails but not any more, all contact has dried up. I would like to see an investigation started on them. Is there any way this can be done as it sounds like its well and truly needed.

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  • Re
    regina ammons Oct 22, 2007
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    I have been bamboozled a well! This site needs to be shut down! We purchased the Transformer series and after 2 months got them. As soon as we started to watch them we knew they where without a doubt bootlegged! Half the DVD’s do not work. I have talked live to some of their staff as well as e-mailed them. I was just told to please give them until next week to replace...

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  • De
    Debbie Frangos Oct 29, 2007
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    Had I know about this a month ago I would never have ordered. I ordered the full set of Little House on the Prairie and as yet have not received them. I paid around $250 AU to have these and I even have the Canada Post tracking number... surprise surprise, it doesn't work... I keep getting the "Unfortunately we could not find your tracking number in our system" message. I have contacted Canada Post and I will go to the bank and try and get my funds reimbursed. I have sent and received emails from them regularly until yesterday and now no response at all.

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  • Cu
    Customer from Europe Oct 30, 2007
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    They managed to swindle me as well! I ordered a complete DVD set of G.I. Joe series. Once I received the order, I saw that they had sent burned (pirated) DVDs instead of proper factory-pressed discs. Moreover, some of the DVDs didn't even work flawlessly.. How am I gonna get my money back 'cause I don't even live in Canada?

    0 Votes
  • St
    stan bryant Oct 31, 2007
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    I ordered leave it to beaver 6 seasons never received anything or refund they go by the name TV addicts ultimatedvdshop TV series and many others a total scam crooks in pot $150.00.

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  • Je
    Jeannie Nov 01, 2007
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    I wish I had seen this forum before I ordered from TVAddicts alias tv series and the rest. They overcharged my credit card the day I ordered (Oct. 19th 2007) without having the item in stock. I've been told via the "live interaction" (Jen) that my set of Dobie Gills DVDs were shipped. I never got an email confirmation (promised twice). Can't get them by phone and now even the live interaction doesn't work... comes back undeliverable. Well, from reading everyone else''s experiences I'll say one thing for TVAddicts: they're consistent.. poor service, frauds and liars. BEWARE: DO NOT DO BUSINESS WITH THESE CRIMINALS!

    0 Votes
  • Na
    Natalie McDonald Nov 02, 2007
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    Well, just like everyone else, I have been scammed too! Oh they sent my order of Martin the complete dvd series and when I seen that they were bootlegged and taped off of television, they assured me that I was getting a full refund to my account in 12 to 15 business days. Well that was in August and I have not received and a refund! I tried to send them another email and to no surprise, my email was sent back to me!

    I hope people see this and dont become a victim, I just hope that something can be done to give us some assurance that we have been heard! This is illegal and a crime has been committed, I hope we get some sense of justice soon.

    0 Votes
  • Sa
    Sandra Casillas Nov 03, 2007
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    I got ripped off too. Ordered complete set of thirty-something. Got DVDs, but the quality was terrible. Tried to get new set or money back - neither occurred.

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  • An
    Andrew WRIGHT Nov 03, 2007
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    I cannot believe that the Canadian/US prosecuting authorities are so damn weak! These scamming wasters are ripping off thousands of people including me. My plea to everyone contemplating doing business with these criminal lowlifes is PLEASE DONT... AND FOR CRYING OUT LOUD YOU PROSECUTING AGENCIES IN CANADA AND THE US DO SOMETHING!

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  • Je
    Jeffery Ford Nov 19, 2007
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    I ordered six million dollar man complete set.they were going to e-mail me with in forty eight hours.

    Have not heard one word since. They charged my credit card.It must be a scam.

    Jeff Ford

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  • Ja
    jared m rogers Dec 03, 2007
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    I bot the little mermaid tv serise from them I had to fight with them for about three months to my DVDs. When I finely got them I was happy until I found out that only 2 out of the 4 DVDs had the little mermaid but the other 2 had Ewok wars.

    I am working on getting Disney to take file a suit.

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  • Ja
    James Daily Dec 05, 2007
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    Rot in hell you lying thieving scamming ###, these scammers have stolen over $300.00 from me, its 3 months now + refuse to pay back my money , I'm sick of their lies + bull ###. They keep saying the orders are due in + they will send by registered mail but they never do. Dont be fooled by them .

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  • Ja
    James Daily Dec 05, 2007
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    Rot in hell you lying thieving ###. Dont be fooled by this company, they stole $300.00 from me + refuse to send me an invoice or reimburse me. Its been 3 months now.These people are laughing all the way to the bank. Tailor trash have more morels than them.

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  • Ja
    James Daily Dec 05, 2007
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    Rot in hell you lying thieving ###. $300.00 stolen from me, + refuse to reimburse me, or to reply to mt e mails. Tailor trash have more morals than these people.

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  • An
    Anna Dec 06, 2007
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    Submit a complaint to the Federal Trade Commission Bureau!
    I bought 'Judging Amy', the whole box set, and found most the DVDs defective. That was in June 2007. Now it's December and even though they promised constantly to replace the set, the replacement has never arrived.

    I have submitted a complaint to the Federal Trade Commission Bureau. They collect complaints and then follow them up if it is deemed necessary. If maybe all of you guys filled in the complaint form (available on their web site), the FTC might consider investigating this company and they would finally get their dues.

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  • Ti
    Timothy Leggett Dec 08, 2007
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    Well, looks like I am there latest victim I ordered the complete adam-12 series from tvaddicts and it has been supposedly at the canada post office since11/28/2007. Not too long but after reading all the comments here I figure I won't seeing it anytime soon. I wish I had checked into these people before I bought it.

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  • Ad
    Adrian Gutierrez Dec 12, 2007
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    I had bought the complete series of courage the cowardly dog. i had recieved themalmost 2 months from when i ordered it. when i did recieve it, i found loose and scratched discs in the case. the picture and sound quality was horrible. the episodes were direct ports from cartoon network. pretty much a boot leg version of the real thing. TVaddicts will never see my money again. the items that they sell are not even copyrighted, they are homemade not factory made. it even skipps during the episode. i paid $73 for something i couldnt find anywhere else, but i am still not satisfied. TVaddicts recieved a 2/10 for my rating. DO NOT BUY FROM THEM!!!

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  • Pa
    Paul Winkler Dec 12, 2007
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    Not only did I not recive my DVDs but they took my account number and order more DVD with it. How is this place not shut down yet.

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  • To
    Tom Adam Dec 12, 2007
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    DAMN! I wish I'd seen this board 2 days ago. I just ordered 2 sets of DVDs from them: all 5 seasons of The Equalizer, and the 1 (and only) season of Brimstone. These were going to be Christmas presents for my brother and his father-in-law, but given what I've read so far I'm not very confident. The charges are pending on the debit card I used, but haven't cleared yet.

    I have to admit, I was a little skeptical about one thing on their web site. They have a nice splashy statement about how transactions are securely processed via SSL encryption, but the little "padlock" symbol that always shows up in one's browser frame when that technology is being used never appears.

    Does anyone know where their offices are physically located? That info isn't on their web site, either.

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  • Ch
    chris pom Dec 12, 2007
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    I too am a victom of these people. i have actually found out that there is for sure 4 companies that they operate but i would susspect that there might be more, i am in the process of trying to get the charges reversed with my CC company. the CC company gave me the number that tehy used to sign up with them and guess what it is out of service! these rat ### need to be shut down! i am in the process of talking with google staff about removing the sites that i know of from the front page when you search for " tv series dvd" so that no one else will be scamed by them!

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  • Ro
    Robert A. Quinn Dec 14, 2007
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    Unfortunately, I too have been ripped off by AllMyFavorite Shows.com, aka TvAddicts.tv, aka DVDAvenue.tv, and whatever other aliases they are operating under. They shipped me the wrong discs and they assured me they would replace them with the correct ones. THAT WAS OVER 6 MONTHS AGO, and every-time I make contact with them I get an excuse, but I should not worry, I will get the replacements. Yeah, right. Lately the only answer I get from them to my emails is an auto-reply saying they'll contact me within 24 hrs. They never do.

    I have a couple of ideas that I think would help rid the internet of these maggots. I have sent all of my internet contacts a detailed account of what these people did to me. I told them that I didn't know advised them to always check to see if there were any complaints about a company before ordering from them and I explained how to check. I asked them to email all of their contacts a copy of forward the email to all of their contacts and asked them to forward to their contacts, on so on. If everyone who has been ripped-off took the same action, in a very short time, nearly everyone on the internet would be warned about these maggots.

    To my surprise, many of my contacts emailed me back that they had no idea that you could check out complaints about a company on-line!!! That then gave me another idea.

    I thought that, if Google, Yahoo and the other internet providers would place a prominent advisory right on their desktops advising internet shoppers that they can check to see if a company has any complaints about them before they ordered, and maybe provide a search-bar right in that warning box, it would save thousand of uninformed shoppers millions of dollars, and deal a major blow to these maggots who are ripping us off.

    How many of you would have loved to have known about being able to check complains BEFORE you ordered and got screwed???

    I have made contact with Google and Yahoo and made and made the suggestion. Hopefully they will see the merit in this suggestion. It is my belief that they would do uninformed shoppers such as I was, an invaluable service. I know I wouldn't have got screwed out of my money.

    If any of you wish any further information on what results I have received about this, you can email me at [protected]@comcast.net.

    Robert A. Quinn

    0 Votes
  • St
    Stephen Gibbs Dec 18, 2007
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    This service is ### I ordered land of the giants dvd set 2 weeks ago I have now found that it s not coming andi wont be getting my cash back. Christmas wrecked for my mother in law THESE ### NEED TO BE STOPPED. SHE WAS REALLY LOOKING FORWARD TO GETTING THESE DVDS.

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  • Al
    alex Dec 19, 2007
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    DON'T EVER ORDER FROM TVADDICTS. I ordered a gift for my father and it never came, if I ever find (currently looking) the owner, trust me, they will pay and give me my dvd's.

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  • Me
    Me and myself Dec 27, 2007
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    Well, these scammers are pretty smart. I live in Canada, and when i went to order, I saw that Canada is not a country listed for them to ship to. Would anyone be surprised to know that this is part of their scheme. Since they operate our of Montreal, Quebec, Canada, if they were caught stealing from people, they could easily be prosecuted. BUT, since they "only" scam Americans, and people from every other country of the world, for the RCMP to go after them, official complaints would have to be filed in those other countries, and those other countries' police agencies (FBI etc) would have to request the intervention of the RCMP. That is why they are still out there. They operate out of an ISP in Canada called Videotron: www.videotron.ca - Maybe if everyone were to contact them & complain, they might do something. Good Luck!

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  • Wc
    W Cottee Dec 28, 2007
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    We ordered the "Paper Chase" TV series from TV Addicts. Half of the DVDs did not work and the other half were of very poor quality.

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  • Le
    Leda Jan 01, 2008
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    My boyfriend and I ordered Scrubs seasons 1-6 on December 11th. Everything seemed fine. We didn't see anything wrong with the website, and we believed that they were an actual company. We also thought the deal was incredible. Duh. Obviously, too good to be true. I have talked to a person on livechat about five different times. I heard the same thing every time, that they were sorry, and they asked me to please give them a few more days. They told my boyfriend that the reason our package wasn't showing up with the tracking number was because canadapost doesn't update their information very often. What the hell? Now, today, reading all this stuff, we realize we're not getting what we ordered (and if we do, it'll be ###ed up). That's $113 down the drain, and I'm ###ing pissed, to say the least. I don't know what to do about it. I guess I can't get a refund from these people? I can't get a hold of ANYONE.

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  • Kf
    kf Jan 02, 2008
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    anyone with a physical address for these people ... PLEASE let me know... I have filed a complaint with the BBB and it was returned by the post office... unfortunately their "customer service" is not helpful and all searches that I do bring up the same info...

    Business done as:

    · All My Favorite Shows.com

    · Direct Media

    · DVD Hits

    · TV Addicts …. This is the website that I ordered from

    · Dvddonkey

    · Ultimate DVD Shop



    Addresses:

    · 3700 Rue Griffith, Suite 62

    · 12021 SW 174th Street
    Miami, FL [protected]

    · 1632 Sophia St.
    Miami, FL 33095



    Other phone numbers:



    · [protected]

    · [protected]





    From the BBB:

    DBA:
    DVD Avenue

    Address:
    1671 Aventura
    Miami, FL 33095

    Primary Phone:
    [protected]

    Primary Contact:
    Jim Michmen
    Owner
    Company ID:
    [protected]
    BBB Created Record on:
    11/16/2006

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  • Dt
    dtw Jan 13, 2008
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    I ordered this product for Christmas: Get Smart Complete Series. I was quite disappointed when it finally came. Several episodes are corrupted (start but don't play to the end). One entire DVD ended up being episodes of "Spencer for Hire!" "TVLand" appears in the bottom right corner of all the episodes, indicating to me that this has been taped off cable. They have never responded to my requests for clarification on these matters. I am happy to have the majority of the episodes but not at the expense of the creators of the show. I will await my opportunity to testify at an FCC hearing.

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  • To
    Tom Adam Jan 15, 2008
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    Well good news, folks. The jig is up. The RCMP, in partnership with the Canadian Motion Picture Distribution Association, launched a major investigation that resulted in raids and arrests last week. I spoke with the CMPDA rep this afternoon, and at his request I'm forwarding every bit of documentation I have: e-mails, debit card transaction records, everything. The latest article on this effort is found at the link provided below. I encourage everyone to contact the RCMP and the CMPDA and help them accumulate evidence. Monsieur Remillard at the Association is very happy to hear from people like us and will welcome all the evidence we can provide.

    Karma! It's a ###, ain't it?


    http://www.tvshowsondvd.com/news/Site-News-Canadian-Piracy-Bust/8672

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