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The customer service for this company is TERRIBLE! I ordered a replacemnet belt for my stereo turntable in March. They sent 2, telling me to use the one that fit and send the other back for refund. I ended sending both back but have not received any refund. They do not return emails and do not have a phone number. I used PayPal and will attempt to get PayPal to drop them as scammers.
I ordered a turntable belt which never was delivered. No response to emails. This site should not be used.
Sent back turntable belts that didn't work out. They supposedly have a return policy. No reply to multiple emails, no refund, nothing... Am disputing through PayPal. Hope this site gets dropped. DO NOT HAVE ANYTHING TO DO WITH THEM!
Turntablebasics.com failed to send prepaid stereo turntable merchandise – or to acknowledge my order, or my e-mail inquiry five weeks after the order was placed. Apparently this is a one-man business and that one man is ill or deceased. My Visa payment was refunded by Paypal.
Ordered a turntable belt. Never rec'd. No reply to emails
I dont receive items and lost 180USD. Bad dealer!
I ordered a belt from them two weeks ago and haven't received anything or gotten replies to emails. Let me know if you here back from Pay Pal.
bspence6@gmail.com
I ordered two items from Turntablebasics and have not received my items. Have contacted pay pal to investigate. What's the deal?