Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Sports and Fitness TrainingPeaks
TrainingPeaks
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
TrainingPeaks Customer Service Phone, Email, Contacts

TrainingPeaks
reviews and complaints

TrainingPeaks's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.trainingpeaks.com
www.trainingpeaks.com

Learn how the rating is calculated

2.0 1 Review
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

TrainingPeaks reviews 1

ComplaintsBoard
E
12:00 am EST

TrainingPeaks Mixed Experiences with TrainingPeaks

As someone who values detailed workout planning and analysis, my experience with TrainingPeaks has been a mix of highs and lows. While the platform offers a range of training plans and connects well with various fitness apps, the customer service aspect has left much to be desired. I've encountered issues with subscription downgrades without notice and challenges with resolving payment-related issues. Despite the potential benefits of the Premium features, the overall experience has been marred by inconsistencies and frustrations. As I weigh the pros and cons, I find myself contemplating the value of continuing with TrainingPeaks for my fitness journey.

Read full review of TrainingPeaks
Hide full review
Helpful? 4 0
Share
More
Send message
Copy link
Report
  1. Pros
    1. Comprehensive training plans
    2. Advanced performance analytics
    3. Customizable coaching tools
    4. Syncs with popular devices
    5. Extensive educational resources
  1. Cons
    1. Premium pricing can deter budget-conscious athletes.
    2. Steep learning curve for new users.
    3. Limited social features compared to competitors.
    4. Some find mobile app less intuitive than web.

Is TrainingPeaks legit?

Our conclusion: TrainingPeaks stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights TrainingPeaks's reputation as a trustworthy leader in their field. Customers can rely on TrainingPeaks's services, assured they're dealing with a highly reputable and fully legitimate company.

TrainingPeaks earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Trainingpeaks.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Trainingpeaks.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

TrainingPeaks as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

We looked up TrainingPeaks and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About TrainingPeaks

Screenshot TrainingPeaks
TrainingPeaks is a web-based platform designed for athletes and coaches in various endurance sports disciplines. The service offers a suite of tools aimed at facilitating the planning, tracking, and analysis of training sessions. Users can log workouts, monitor progress, and adjust their training plans accordingly.

For athletes, TrainingPeaks provides a personal training calendar, allowing them to see their scheduled workouts and track completed activities. The platform supports data integration from various fitness devices, enabling users to upload workout metrics automatically. Athletes can analyze their performance over time, set goals, and receive structured training plans tailored to their fitness level and objectives.

Coaches can utilize TrainingPeaks to manage their athletes' training schedules, communicate feedback, and analyze workout data to make informed decisions about future training. The platform offers a centralized location for coaches to oversee multiple athletes, compare performance data, and adjust training plans as needed.

TrainingPeaks also includes a marketplace where users can purchase training plans created by certified coaches. These plans cater to a range of sports, including cycling, running, triathlon, and more, and are designed for various skill levels and event goals.

The platform is accessible via a website and mobile applications, providing users with the flexibility to update and review their training information on the go. TrainingPeaks offers both free and premium subscription options, with the latter providing additional features such as detailed workout analytics, peak performance tracking, and more comprehensive planning tools.
How to file a complaint about TrainingPeaks?

1. Log in or create an account:
- If you already have a ComplaintsBoard.com account, log in to proceed. If not, create a new account to file a complaint against TrainingPeaks.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.

3. Writing the title:
- Summarize the main issue with TrainingPeaks concisely in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with TrainingPeaks. Include key areas of concern, relevant transactions, steps taken to resolve the issue, personal impact, and the company's response.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary details are included.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button after reviewing it.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Ensure to follow these steps carefully to effectively file a complaint against TrainingPeaks on ComplaintsBoard.com.

Ratings on other sites
Trustpilot
Trustpilot
2.2
10 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. TrainingPeaks contacts

  2. TrainingPeaks phone numbers
    +1 (720) 326-2328
    +1 (720) 326-2328
    Click up if you have successfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number 0 0 users reported that they have successfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number Click down if you have UNsuccessfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number 0 0 users reported that they have UNsuccessfully reached TrainingPeaks by calling +1 (720) 326-2328 phone number
  3. TrainingPeaks emails
  4. TrainingPeaks social media
TrainingPeaks Category
TrainingPeaks is related to the Sports and Fitness category.
TrainingPeaks alternatives
Rep Fitness 6 reviews SixThreeZero 8 reviews Major League Baseball 8 reviews Sports Endeavors 12 reviews Urban Soccer Park 1 review

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.