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TherapyDen
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TherapyDen reviews 5

ComplaintsBoard
E
12:00 am EDT

TherapyDen Mixed Experiences with TherapyDen

As someone who values transparency and honesty, I must share my mixed experiences with TherapyDen. While the platform claims to offer free profiles for therapists, the reality seems different. Several users, including myself, have faced issues with false advertising and unexpected charges. One user mentioned signing up for a $10 membership only to be charged $30, with no leads coming through the platform. Additionally, there are concerns about the platform pushing online therapists over in-person ones, leading to profiles disappearing without notice. On the positive side, some users have found success with TherapyDen, but the overall experience seems inconsistent and lacking in communication. Considering the mixed reviews and experiences shared by users, it's essential to approach TherapyDen with caution and manage expectations accordingly.

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  1. Pros
    1. Inclusive Therapist Network
    2. Easy-to-Use Matching Tool
    3. Diverse Mental Health Focus
    4. Nationwide Provider Listings
    5. Progressive, Social Justice Ally
  1. Cons
    1. Limited brand recognition compared to giants like Psychology Today.
    2. Smaller therapist directory may reduce client matches.
    3. Lacks extensive user reviews which can impact trust.
    4. Not as established in all regions, affecting local search relevance.

Is TherapyDen legit?

Our conclusion: TherapyDen stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights TherapyDen's reputation as a trustworthy leader in their field. Customers can rely on TherapyDen's services, assured they're dealing with a highly reputable and fully legitimate company.

TherapyDen earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

TherapyDen has claimed the domain name for therapyden.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Therapyden.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Therapyden.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up TherapyDen and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About TherapyDen

Screenshot TherapyDen
TherapyDen is an online directory for mental health professionals across the United States. It connects therapists with individuals seeking counseling services. The platform allows users to filter searches by issues, insurance, identity, and therapy approaches to find a suitable match for their needs.
How to file a complaint about TherapyDen?

Here is a guide on how to file a complaint against TherapyDen on ComplaintsBoard.com:

1. Log in or create an account: Start by logging into your ComplaintsBoard.com account or creating a new one if you don't have an account yet.
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, positioned at the top right corner.
3. Writing the title: Summarize the main issue with TherapyDen in the 'Complaint Title'.
4. Detailing the experience: Provide detailed information about your experience with TherapyDen. Include key areas of concern, any transactions, steps taken to resolve the issue, the company's response, and the personal impact of the issue.
5. Attaching supporting documents: Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission: Ensure your complaint is clear, accurate, and complete before submitting.
8. Submission process: Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions: Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

This guide aims to assist you in effectively filing a complaint against TherapyDen on ComplaintsBoard.com.

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