I bought the "Starter Kit" at the mall. Paid over a hundred dollars for it and it barely (and I mean BARELY!) worked for about two weeks. You could taste the nicotine but it rarely produced "smoke". I felt like a junkie trying to get a fix! However, while buying tobacco at the local discount store a year later, I decided to try an electronic device again. The folks at the store were very informative and honest. Batteries only last for approx. three months for moderate smokers and even less for heavy smokers. The one they sold me worked like a charm! Best of all, I got 2 batteries, 2 atomizers, a house charger and 5 nicotine tips for thirty dollars (yes! $30) plus tax! That's less than a carton of premium cigarettes! The "Smoke Anywhere USA, Inc" corporation is another example of capitalism gone MAD!
Company Business Name: Smoke Anywhere USA, Inc.
Country of complaint: United States
I got ripped at the mall with "The Trio" pack. Paid over 100 dollars. (www.smokes51.com) It did not work. Turns out the seller gave me one with a bad "expended" battery! Batteries only last about 3 months if you're a moderate smoker, less if a heavy smoker. However, while at the discount store buying more tobacco a year later, I tried a different brand. It works like a charm! The folks at the store were very informative and honest. Best of all, I got 2 batteries, 2 atomizers, a house charger, and 5 nicotine tips for 30 dollars plus tax! That's less than a carton of brand name cigs! Gonna buy one more kit, cut back on nicotine strength and quit this nasty habit soon. Yeah!
The complaint has been investigated and resolved to the customer’s satisfaction.
American slavery=working poor,
I am sorry you had a bad experience with our product we do have a warranty program with the corporate office where you pay a 1 time fee of $12.95 and you will never have to pay a dime again for a replacement. You can contact our customer service department at [protected] or email us at info@smoke51.com.