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On 09/01/2013 a deposit was payed to Shane Hicks of SS Express for the movement of furniture from Victoria to Queensland.
The pickup was to be on 11/01/2013 what followed was many Lies and Promises that TOMORROW definite.
On the16/01/2013 Shane Hicks rang and suggested a full refund of the deposit and apologised for the poor service.
It is now the 05/02/2013 and no deposit has been returned despite many promises that he will refund deposit tomorrow.
Take warning that Shane Hicks of SS Express is not to be trusted Consumer affairs have been notified
We also have a similar story paid a deposit to have furniture moved from Melbourne to Queensland
Shine Hicks operating as SS Express has a web site and a business address in Miller St Epping he will make a commitment to pick up your goods but never shows up he is full of lies we lost our deposit like many people
Have been in contact with consumer affairs but he will not return their calls so no point contacting them
This person carries out his con by it is normal practice to in this industry that a deposit is required up front and the full cost paid before pickup.
He is using Guntree to advertise at present he is seeking a web site builder to up date his site
There is good money in being a thief and he does not even work nights.
Allan
Also having this problem - but he has taken $900!
New address to check out is 11 59-61 Miller St Epping VIC 3073. Let me know if youfind him. Police on way to take statement. Make sure you charge him too!
Looks like I am also in a similar situation.
Had pedestal shipped from Sydney early January for Geelong.
Has not been delivered. Supposedly sitting in his depot at Thomastown. The usual no reply to phone calls or message bank full.
When I do get him on the phone I get some sort of a spiel: eg. been away on holidays, will drop it off today after I attend a meeting this morning, waiting for a truck to arrive from Albury, asked one of the drivers to deliver but he didn't. Even offered to drive down and pick it up. Phone calls don't last long either as they cut out, no doubt him hanging up. Deciding what to do next, the problem is finding where he is.
I am in the exact same situation! Need advice about how to proceed further with this matter. Please contact me privately :(
I have been continuously lied to over the last 2 months of dealing with this thief. I went to the Banff st address and there is no such office. It's a block of units in the middle of the suburbs. Then apparently they had conveniently "move" the week before.
Who should I speak to about following up on Shane Michael hicks ABN : [protected]
My first contact with Shane Hicks from SS Express Freight was on 8/11/2012 and were quoted $1800 for 15 cubic metres of storage from Sydney to Perth. He requested a 30% deposit to make the booking for pick up 8/2/2013 which I paid and after many phone calls, text messages and emails I was sent an invoice. I was told at the time the delay was due to him installing a new computer system which he explained was also why my invoice number was IV00000001.
I had my suspicions when he was difficult to contact - not answering calls or texts or emails, his voicemail box always being full, seemingly answering calls more quickly if it was from a private number but he kept reassuring me everything was fine.
He promised to arrive at 8am this morning to collect our belongings to drive them to Perth over the next week. It is now 10.30am and he has not arrived, has not contacted us, will not answer calls or text messages. We have now come to the conclusion (backed up by the other complaints we have just found) that he has robbed us of our $600 deposit and will not be shipping our goods.
We will be taking this matter as far as need be to get compensation for the stress and money this has cost and suggest no-one else trust this lying thief.