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Song Ticketing

Song Ticketing review: Bad customer service / misleading website 6

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10:12 am EDT
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I am filing a complaint because the website I used to purchase event tickets from did not allow me to choose my seats and after seats came in the last row, I phoned several times and requested to pay for upgraded seats and the vendor did not return any of my calls. The tickets were never used. I then filed a complaint with the BBB and Song Ticketing did not return any of the calls made to them by the Better Business Bureau.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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6 comments
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Elisa Avallone
Shallotte, US
Feb 06, 2011 1:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I purchase some concerts ticket for Jason Alden concert for Feb.4.I got my credit card bill and they over charged me.They were suppose be 30.75 each and I got 4 tickets.I was charged 323.12.I try to call but got recording .They said to go on website if overcharged.I would like to have this taken care of please as soon as possible.Thank you

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Terwoman
Camp Hill, US
Mar 27, 2012 12:13 pm EDT

Purchased Hershey Theater tickets - thought I was using Ticket Masters website - charged $155.22 for 2 $25 tickets!

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karinsue
El Paso, US
Dec 15, 2011 6:22 am EST

I ordered 2 tickets to the Nutcracker at Magoffin theater at UTEP of which I am an alumni. The total cost to me was $160-the cost of the tickets ach-$15. I would like to file a lawsuit against this company asap-any suggestions?

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David R Cowdery
Syracuse, US
Oct 05, 2011 7:31 pm EDT

I ordered tickets through what I thought was Ticketmaster but it turned out they came from a company called Song Ticketing. The tickets I received were for the wrong date, but I was told there were no refunds after numerous emails. I have filed a complaint with my credit card company (American Express)

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Matthew Morrison
Rancho Santa Margarita, US
Aug 16, 2011 11:46 pm EDT

Dont Buy tickets From them They Suck
Bought tickets from them and they said that they dont have the tickets
They are scamers

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lmv70790911
Warwick, US
Feb 26, 2012 3:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am planning to take Song Ticketing to small claims court. If anyone is interesting in joining me, please e-mail lmv70790911@hotmail.com

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