The complaint has been investigated and
resolved to the customer's satisfactionResolved Silverstreak Bulldogs - Karen Silver — Taking deposits on English bulldog puppies she cannot provide proof of
resolved to the customer's satisfaction
Gave her a deposit for an English Bulldog puppy that she claimed was due in 4 weeks. Over the next 4 MONTHS, she would change the due dates, ages, and details of the litter, finally telling us that she wouldn't have a male for us (our preference) in this litter, but she had another that would be ready to go to new homes soon. When we would press her for information about our puppy, she would continuously ignore requests to provide pictures of the puppies, would not allow us to come to her home to see the puppies or their living conditions, and avoided giving a date that we would be able to get our puppy. She agreed to meet us with two of her adult stud dogs, but insisted we could not come to her house since she had puppies under 4 weeks/pregnant females/different excuses every time. We asked for our deposit back, since she had not provided any proof that a puppy even existed, and would be moving out of the state in less than a month, and although she had offered the deposit back before, she said that it was non-refundable since she suspected I wanted it back to find a puppy elsewhere. (Although I have every right to use my money for whatever I like.) She became very defensive and rude in emails, and refused to cooperate until we began to pursue legal action. She did eventually send us a check for our deposit refund, but we have since spoken with others who have not been so lucky. If ever buying a puppy from her (or any breeder), do NOT give a deposit until you have seen the puppy in person and have signed a contract specifying which puppy you have placed a deposit on, and when you will get the puppy. This breeder was on the breeder referral list for the Bulldog Club of America and AKC, so don't be fooled by reputable affiliations.