The complaint has been investigated and
resolved to the customer's satisfactionResolved SHOES UNDER — OVERCHARGED
resolved to the customer's satisfaction
MY ORDER # 690385 DATED 02/07/2009
I placed an order online "Shoes Under" which is a shoe storage box for 12 pair. The price advertised is $10.00 plus $6.99 shipping. Special deal that day, order another Shoe Under for nothing just pay additional $6.99 for shipping for a total of $23.98. I placed the order for the two of them and I was charged $34.96. I immediately called their customer service # above and I was told I ordered the Deluxe Style. I told them nowhere in their Ad does it show a "Deluxe Style" and that I didn't order anything except what they showed. They told me my order was shipped. When I checked the tracking # it had not shipped. I am disputing the charge with my credit card company. what a scam!