ShipNSD review: Schedule an appliance pickup

I have called shipnsd [protected] / [protected] since early May to schedule a pickup. Each call is answered by a recording asking for information. Once I give the tracking # and zip code I get a reply (someone will call you shortly) then the call disconnects. I have not received a call other than on 5/24/22 a man called to tell me the truck broke down and someone would call me back shortly to reschedule. I had not even been contacted about a pickup for 5/24/22.

I have gone online to the company website to chat with a customer service rep. and been given the same (someone will call you shortly)

Friday 6/17/22 I was told my request was being pulled off the printer and I would receive a call shortly. I did not get a call.

Saturday 6/18/22 I went online to chat. I was told the scheduling department is closed until Monday. I asked for a manager to call me. I was told a request for a manager to call me Monday has been sent.