Safeguard America review: miss representation/fraud ( 1 comment)

I was connected by Safeguard America at the end of April, at the time I did not know who they were because the call stated that they were updating my system because the models were changed. I already had a system with Monitronics Security which is great company, and the call I received the representative spoke as if they were a representing Monitronics Security. During the conversation I asked why they needed to come and checked on the system because I was not having any issues and they said, we are just updating our systems. A contractor came changed everything, added a few sensors to windows then presented me with a new contract that is when I questioned what was going on and they proceeded to let me know this was a different company. Now I was put into a position with Monitronics and they explained that they purchased the existing contract with Monitronics and I had nothing to worry about, that was a complete lie. I am still being charged from Monitronics and Safeguard America and no one will help me. I am sorry I ever took that call, I had just gotten out of the hospital a day before I received that call and I was really sick, I thought this company was representing Monitronics; instead they took advantage of me. This is very wrong and I pray that no one else will be fooled by the representatives of Safeguard America Security Company.