It’s Just Lunch reviews and complaints
Dating service is a fraud. No communication
I joined it’s just lunch and paid $2000 for this dating service. The only date that was ever set up, I drove an hour and 15 minutes each way and he didn’t show. When I asked Missy what happened, she said that he told her it was too far. I’ve been working with Eugene now and I’ve only seen one match in months, called him March 7 and still haven’t received a...
Read full review of It’s Just LunchMatch Making Service
I signed up for it's just lunch in February 2020. Covid hit in March 2020 and between February and March I receive no services from IJL. Due to safety precautions of the Global pandemic it was IJL discontinued the option to have in person dates which is the service I purchased. When I contacted IJL to say that given the fact I have been unable to use the service for a year and would be unable to use the service for the foreseeable future until there was extensive vaccination, I would like to have a refund. They told me that they were offering a substitute a virtual dating and so therefore I was not eligible for a refund. They also told me that they offered me an extension of the time. I did not purchase virtual dating and I'm not interested in virtual dating. They also said that they would offer to extend my membership. I told him I was not interested in postponing participation in the program by an extended membership. I respect that they are unable to provide the service given the pandemic but I should not be held accountable to pay for a service that I have never received and cannot use in the near future.
Country of complaint: United States
Desired outcome: I would like to be refunded the full amount that I paid for services no longer available.
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